Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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Many thanks to Ben Winter for such an enjoyable experience when purchasing my new VW Groove up! Nothing was too much trouble and he was always there on the end of the phone if we had any queries. I absolutely love it and the orange colour no-one had seen before! JCT600 offer great service and still have all the values of a family run business.

Mrs Caroline Scholey, Otley, Volkswagen Bradford

I brought an Audi q3 in September 2012, I then received a call in august 2013 to talk about renewing my vehicle, I made an appointment to meet with Nathan, I was not looking to buy another car for about another year but thought I would see what was on offer. I currently travel 30,000 business miles a year so my car is important to me and Audi has always provided me with a car that is fit for my purpose. My intention was to probably upgrade to a new Q3. On arrival I was talked through my options, I test drove an A5 which I found very comfortable, I had always liked the Audi TT but never dreamed for one minute I could afford one, Nathan was extremely helpful and listened to what I wanted from a car, I was about to purchase the A5 when the desire for the TT arose, I asked Nathan to work out the finance and to my delight the figures worked out well, now not only do I own a TT the dealership had the S Line Quattro Black Edition S-tronic in stock on site, when I was taken to see the car my mind was made up, this was the car I had always wanted. I collected my new car a week later and haven't stopped driving it since, still can't believe it is mine. I want to thank Nathan for making this happen and for listening to what I really wanted. I would not hesitate to recommend the dealership and Nathan to any of my friends as the whole experience was about what I wanted and what was right for me, at no point did I feel any obligation to purchase a new car, they made me feel very comfortable and reassured. I look forward to renewing my car again with Audi in approx 18 mths. That's if I can tear myself away from my dream car.

Miss Karen Vincent, Sheffield, Audi Sheffield

First class service by Ben Nuttall at Hull Audi. As for my experience, well, this is third Audi I bought in a row, second being served by Ben. That says it all!

Mr Arek Borgiel, Hull, Audi Hull

Trusted, reliable service from Ricky Holden, Sales Executive at JCT600 BMW. This is the third BMW Ricky has sold me and his professionalism and honesty are his strong points. Looking forward to the next deal!

Mr Terlochan Singh, Bradford, BMW Bradford

We found the whole process of buying our new car and trading in the old very easy and straightforward. Our salesman, Geoff, was pleasant, professional and friendly - we also didn't feel pressured into anything. Communication over the finer details was excellent and we recommended him to our daughter-in-law who got a good experience also.

Ms Marion Read, Yeadon, Priceright Rawdon

Simon Stolting and his team at MINI Bradford offered amazing service, making exchanging my Mini Cooper Convertible for a Mini Cooper SD hassle free. They had a good range of cars to choose from and the Sales Executive negotiated with me face to face rather than through the business manager which I felt was more professional. The dealership was recommended to me through someone at work and from my experiences I also would highly recommend MINI Bradford!

Mrs Nicola Blanchard, Huddersfield, MINI Bradford

This is my first MX5 and iIm over the moon. From start to finish I was very pleased with the young man Richard Miller who dealt with us, very knowledgeable and friendly. Would highly recommend to others.

Mrs Anne Peden, Pontefract, Mazda Leeds

Whole experience has been superb from striking a very good deal to taking delivery. The attention to detail has been excellent. There have also been some unexpected touches, like picking the wife and i up from home to take delivery and a phone call a week later to enquire if there were any problems or assistance needed. I have had Vauxhalls for over 25 years and am loving my new Mokka. I had a long and great relationship with Danetre Vauxhall and, in the 4 years since we returned to Leeds, the signs are that JCT of Bradford are eclipsing the standard previously enjoyed and maintaining my confidence in the brand and its support. Long may it continue.

Mr John Gathercole, Leeds, Vauxhall Bradford

Such a smooth transaction from start to finish. We were met by friendly faces in the showroom and offered coffee which made us feel relaxed and at ease. Stuart was easy to get along with, not pushy, showing us different cars and different features and helping us get the best deal for our old car and easily into a brand new one. The deal we struck we felt was the best we could have done. A top of the range Audi for a price we could afford to pay. Well done to all at Audi that we dealt with = Stuart, Gary and Ben. Thank you - we will be back.

Mr Shaun Rawson, Newark, Audi Lincoln

Excellent service as always from the team at Lincoln Audi.

Mrs M Mills, Lincoln, Audi Lincoln

Many thanks to everyone at VW York for making the purchase of the VW Golf MK 7 a stress free and enjoyable experience. I am highly satisfied with the level of service received overall and the quality of the car purchased. Particular thanks to Joel Ricketts for the help and advice that he gave during and after the purchasing process.

Mr Roger Bean, York, Volkswagen York

I never thought I would buy a car from Volkswagen in Newark as the prices were always expensive but I guess you pay for the Brand and Quality. On my visit I looked around the used cars to find the car that I had seen online, I got my car at a very good price, good part exchange valuation compared to other dealers, competitive finance figures, I was kept informed of how everything was going and the turn around was very quick. The only downside was that when I went to collect my vehicle at the agreed time and date, the car hadn't been taxed but they delivered the car to my place of work which made up for it. I got a couple of extras included in my deal which would of cost be around £350 if purchased separately. I only purchased my car in March 2013 but I am now considering buying another car from them as I now need 5 doors. I would highly recommend them.

Mr Callum Holmes, Newark, Volkswagen Newark

From the Audi website, I found a S5 quattro Sportback at Lincoln. Enquired on Saturday 31 August. Arranged to view Sunday 1 September, signed the deal trading in my lovely TTS Black Edition and collected the car on Friday 6 September. That's good going ! Looked after very well by Stuart Cresswell with great courtesy and attention and who followed up soon after collection to check all was well. Could not ask for more (apart from even better trade in price !).

Mr Terence Duffy, Birkenhead, Audi Lincoln

Very pleased with the service that I received. Dealt with Ben Nuttall who was professional, knowledgeable and friendly. Would definitely recommend to others.

Mrs Anita Sparrow, Leven, Audi Hull

We approached Alex Wharton one of the very friendly sales executives,told him our requirements and he found our ideal car. From the test drive right through to collecting our car,we were dealt with professionally and courteously. We would like to thank all the staff at Wakefield and would recommend JCT600 Wakefield to everyone.

Mr Paul Jackson, Wakefield, Volkswagen Wakefield

This was my third Audi A3 in a row.The car just gets better and better with improved comfort, stylish good looks and incredible performance. The garage experience was first class. I was a straight cash buyer and I was very pleased that there was no attempt to sell me credit I did not need . Similarly, when I said no to gap insurance and paint protection it was left there with no undue pressure being applied.. The Salesman (Carl) and all the other staff treated me at all times with the utmost courtesy and respect and it was a pleasure to do business with them.

Mr John Watwaters, Woodhall Spa, Audi Boston

I made the journey from Northampton in order to secure the particular spec and colour Audi Q3 that I was looking for. And it was well worth making the journey. The staff in the dealership were extremely hospitable and welcoming and the sales executive was excellent. I would recommend Audi Grimsby to anyone and despite the distance would not hesitate in making the return journey at some point in the future.

Mr Steve Warwick, Southampton, Audi Grimsby

First class service from Patrick Smith. It's nice to walk into a garage and be welcomed by friendly faces. He helped us design our car and was not pushy in any way! Plenty of contact before collection of our car to keep us up to date with what was going on which was good. Collection day of our car was made very special by the unveiling of our car and photos and a board at the side of our car with our name on, very thoughtful indeed! We've bought a first class car from a first class company, Thank you Audi York.

Mrs Nicola Swales, Thirsk, Audi York

Not bought an Audi previously so new experience for me. Sales team helpful and gave me a demo car for the day. Collected new car on the day agreed and all the extras were fitted as planned. now enjoying the driving experience which is very different in a Q3 Quattro diesel compared to my previous petrol Merc saloon.

Mr Leslie Francis, Newark, Audi Lincoln

I recently purchased an Audi Q3 from Lincoln Audi. From the first telephone to driving away my car the service was outstanding, nothing was ever a problem when I called with a query and would recommend anyone looking for an Audi to contact them.

Mrs Cherie Fisher, Bothwell, Audi Lincoln

Hi, this is my third Peugeot that I have purchased through JCT600, Hull. My first was a 407. Then I traded this in and bought a 308SW and now I have traded this one in and bought my lovely 3008. I have always dealt with the same person and he and I have developed a really good understanding and he has always been most helpful in obtaining the vehicle that I have been looking for. JCT600 have been first class when it has come to sorting out any problems/issues etc and wouldn't hesitate in recommending you to my friends and neighbours. Keep up the good work.

Mr Les Gill, Brought, Peugeot Hull

Wonderful, the nicest car deal I've ever done in 52 years of motoring. Nox & Darren handled everything so professionally, the negotiations were fun as it should be. Thanks chaps, nice one. regards Steve Phillips

Mr Stephen Phillips, Beverley, Peugeot Hull

I was fortunate to find, online, the vehicle I hoped to buy, being sold by your dealership. Your sales executive, Tony Mitchell was superb in his attention to detail, patience and understanding of all my requirements. It was a pleasure dealing with him and I will unreservedly recommend him and your firm to others.

Mr Errol Rudnick, London, BMW Bradford

Great service from Taj, rally helpful, explained things clearly. Started off with someone else but wasnt entirely sure this person knew what they were doing so Taj took over the service issues I had. Really great service, thank you. makes a nice change to have somebody who really does care about your service experience.

Mrs Melinda Rudge Priestley, Leeds, Vauxhall Bradford

Have just bought a replacement Golf (earlier than planned) after having previous Golf for almost 2 years. Last one was bought from JCT600 Hull from same sales person. I found the sales person, Ryan Saunders, and the JCT600 philosophy very honest about the deals available and no pressure was used to close the sale. After a couple of visits and a fair bit of time, 3 or 4 hours in total, I obtained a deal well within the budget I had set myself. Should also comment about the excellent service from the service department . This is an organisation that understands what customer service should be like.

Mr Graham Atkins, Hull, Volkswagen Hull

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