Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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Joe Dobson from start to finish has been fantastic, his support has convinced me to go to JCT600 for my company car and I have also recommended my son to purchase from Jo, which he has.

Peter Scott, Mercedes-Benz Harrogate

My wife and I went to JCT600 just over a month ago to look at a car, we were that pleased with the level of service we received we didn't even bother looking anywhere else. Michael Kinghorn dealt with us; he is an extremely helpful and a pleasant person to deal with. So much so we came back last week to buy another car, he is a credit to your company. Thank you very much for your help, we will be back again when it comes to getting a new car.

Tom & Lucy Vipond, BMW Bradford

I am amazed at how quickly the turnaround to get the car was. Chris Gray was incredibly attentive and sorted everything out professionally and without a hitch. He even delivered the car personally to my house. I would definitely recommend Chris and JCT600 Mazda to friends and family.

Tim Gray, Mazda Bradford

We were dealt with by Daniel Northfield - Pleasant disposition, very knowledgeable, great experience and felt at ease.

Michael Hobson, Mercedes-Benz York

I recently purchased a used car from Lincoln Audi and found the whole experience fantastic, from arranging the test drive with Mr. Bryan Windle to driving away from the showroom. I think JCT600, really do what they set out to achieve, put their customers first.

Krishan Canagasabey, Audi Lincoln

I would just like to thank Michael Johnson for the exceptional service we received. His commitment to ensure that any queries were answered promptly was outstanding. He was polite and courteous at all times and very knowledgeable about the cars available. I would highly recommend Michael and Sheffield Audi to my friends and family.

Paul O'shea, Audi Sheffield

What a pleasurable buying experience we had especially when we collected our car, Tony Mitchell gave us all the information we required and the hand over by him was impeccable. We travelled up from Lincolnshire to purchase our BMW and can say the deal we had no other company could even match. Thank you JCT600 and especially Tony for making our visit to your showroom special. 

Roger Bannister, BMW Bradford

I am very pleased with my new Audi, the whole buying experience was made very easy by the sales executive Thomas Hall. Thomas was very helpful and knowledgeable throughout the whole process, never pushy and he helped me choose the right options for my ideal car. He also kept me well informed throughout all stages of the build and delivery which was very helpful and he explained how to use the virtual cockpit excellently.

Rob Bristow, Audi Hull

I picked up my car from Volkswagen Rotherham and could not be happier with the service I have received from everyone there especially my sales advisor Barry Lynch. The experience was excellent from the first time browsing to actually picking up my new Polo Beats, thank you to everyone at Volkswagen Rotherham you are all amazing, you’ve made a first time new car buyer very relaxed after what can only be described as abysmal service from other retailers. 10/10

Ryan Bagnall, Volkswagen Rotherham

The service has been first class especially as it has all been carried out over the phone, Imran has been very helpful friendly and courteous. I would definitely use JCT600 again!

Adrian Quick, Mazda Leeds

Excellent service from James Bell at Volkswagen Bradford. James was helpful and friendly whilst remaining informative and professional. He answered all of our questions and explained everything thoroughly. We were recommended to JCT600 by our son who had bought a car from them during the previous week and we would definitely recommend them. We have since received a chase up call from James to ensure everything is ok with the car and he offered any help we may need in the initial period. Thank you James.

Derek Best, Volkswagen Bradford

I was very impressed with the way that my enquiry was dealt with. The sales executive Matt was very professional throughout and I will deal with them again. I have already spoken to various people telling them to contact JCT600 when purchasing their next car.

Sammy lawson, Audi Sheffield

My whole experience with JCT600 has been an absolute pleasure; Tracy and I were greeted by Jack Wilson, very smart, enthusiastic young man and on first impressions seemed very knowledgeable about the vehicles he was selling. This immediately made us feel like we were in good hands. He chatted to us for a while about what we were looking for and took us to see a car which he thought would be perfect for us and off we went for a test drive. Jack was talking to us the whole time about the car and was interested in what we did on a personal level. This made us feel very comfortable with him right from the start. The car was great and we decided we would like it. We had seen other cars but due to the hard work and the “non-pushy” attitude Jack gave us, we decided this was the one. The rest was in Jacks hands. We had a meeting with Alex (who was also very professional and made us feel valued and comfortable throughout) and signed for the car. After picking the car up we had a very minor issue. It was sorted immediately. Even after buying the car we felt we were still being looked after. We have already recommended JCT600 to Friends and will continue to. Thank you Jack.

Adrian Parker, Audi Hull

I am very satisfied with the whole process. I was kept appropriately informed throughout; David was always diligent in answering any queries I had. I would certainly recommend the dealership to family and friends.

Mr Ian Hutchison, Volkswagen Sheffield

Daniel Boyes was extremely welcoming, helpful and patient getting us the right deal on the car we loved. Another great experience at Boston Audi. We will most definitely be returning when we change cars next time.

Donna Chuck, Audi Boston

I would like to say a massive thank you to James Templeton for being extremely helpful with both cars I've purchased from him. I know there is always small print and terms and conditions what can be confusing when getting a new car but all explained thoroughly we’re very grateful. I'm thrilled with my new polo, and I'm sure it will be just as good as my old one. James is always so polite and professional, offering as much help as possible. I was unsure whether or not to upgrade early or leave it a little bit longer James gave me options and the best advice to help me choose. Everyone at Volkswagen is excellent. I couldn't have asked for a better place to buy my car from and a better bunch of people to have dealt with. Very happy with the service I've received from start to finish. I would highly recommend James.

Lauren, Volkswagen Rotherham

Sales executive (Jonathan) drove a hard deal but knew his stuff and was a pleasure to deal with. I am delighted with the vehicle which was excellently presented. I hope the servicing (when required) is just as easy.

Malcolm Walsh, SEAT Menston

Excellent service from Tom Maude, nothing was too much trouble. I would return to JCT600 for all the help they gave me. Highly satisfied.

Mrs Pat Warwack, Peugeot Bradford

Excellent service felt very comfortable with Robin and especially Sophie. I would certainly recommend the service provided, very professional.

Diana Icke, Mercedes-Benz Chesterfield

Extremely satisfied.

Stuart L. Smith, Audi Hull

Well what can I say it's the second car in six weeks…the service was top class from the start through to colleting both cars. Nigel sorted the first B class, and Sophie sorted the New E class. Many thanks to the team, they provided a smiling and friendly service and went the extra mile. I will be back. 

David morris, Mercedes-Benz Chesterfield

Amazing experience and extremely satisfied with the customer service, thanks for selling the car to me Ben Hall. 

Luke Hart, Audi Lincoln

I was assisted by Ben Hall and he was fantastic; he gave me a great deal and was very kind and supportive, I will definitely deal with them again!

Teni Oyefeso, Audi Lincoln

Really pleased with the service at JCT 600 Mazda Leeds. Imran was extremely helpful and attentive throughout. It was without a doubt the most stress free experience I've had when purchasing a car. Everything was very organised and Imran kept me up to date with everything from start to finish which I really appreciated. I would 100% recommend!

Alex Bawn, Mazda Leeds

My experience of the Hull dealership was all pleasant and efficient, the main reason for this was the care I received from Dennis Tuffour, and I say care because his help was way above service.

L E Watson, Volkswagen Hull

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