Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

Submit Feedback

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I recently visited JCT600 Priceright at Rawdon as I wanted to downsize my car. On arrival I was not bombarded by a salesman but allowed to look at my own leisure. When the salesman did approach he was very friendly and asked if I was looking for

Mrs Andrea Threapleton, Rodley, Leeds, Priceright Rawdon

"Roger Brocklesby is a credit to the company and a huge asset to your company.

Mrs Connie Whileman, Hull, Peugeot Hull

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I feel the service I have received from my local Mercedes dealer is outstanding.

Mr Steven Rhodes, Sheffield, Mercedes-Benz of Sheffield

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Perfect customer satisfaction once again due to the assistance from the guys at JCT600 Priceright Rawdon. Big thanks for all the assistance received when I recently purchased my latest car (2nd car bought in fact from this dealership). Nice touch to call customer couple of days later to see if happy with vehicle - above and beyond expectation. Thanks once again, I wouldn't hesitate to recommend JCT600 Priceright to anyone looking for new vehicle. See you all again next time round.

Mrs Caroline Longley, Leeds, Priceright Rawdon

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I would like to thank the staff at Priceright Rawdon for all their help in purchasing my car. Cannot fault the service I received as nothing was too much trouble. They gave me a cracking deal and I would not hesitate to recommend to any of my friends, I will be sure to come back when next due to change my car. Thanks pleasure doing business.

Mr Stephen Fitzpatrick, Manchester, Priceright Rawdon

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I saw an advert on the internet for the car I wanted, so firstly contacted your company via the web chat, I spoke to a friendly man called Simon who said someone would call me and they did within 5 minutes, another nice man called Phil French who gave me all the information about the car I was looking at and explained someone would call me back from where the car was situated. A very friendy helpful and happy young man called Alex called me back and it was like I had known him for years, very relaxed and very helpful and we came to a deal of me trading my car in to purchase the new one, I was really happy with what he had to offer so agreed to visit the showroom the next day at Rawdon.

Miss Cheryl Thorne, Northwich, Priceright Rawdon

"Daunted by the task of buying myself a car, my initial apprehension was very swiftly put to rest following a warm and friendly welcome by the staff at SEAT Hillsborough. I'd like to say a huge thanks to Neil Hawkins for ensuring my visit was a pleasurable experience, Helen Rhodes for clearly explaining my finance options and maintaining contact throughout, and particularly Kirsty Fletcher who was brilliant as she guided me through the whole procedure from test drive to her follow up call the day after collection. My car is everything I hoped it would be and the friendly and informative service I received blew all expectations!

Miss Suzanne Black, Leeds, SEAT Hillsborough

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Nothing was too much trouble.

Mr Ray Bates, Peugeot Menston

"My wife and I bought a new car from the Peugeot garage on Sticker Lane, Bradford on Monday 16th Feb. We were served by Kristian Bell who was very efficient and helpful. He showed us a 208 Style model which was just what we were hoping for and since driving it for a few days we are well satisfied. I speak from some years of experience for this is our thirteenth Peugeot in continuous succession since 1984 and it is certainly the best so far! There may not be chance for any more after this one as I am now 80 but we do want to say thank you to Kristian and Peugeot for enriching our driving experience.

Mr John McOwat, Bradford, Peugeot Bradford

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I recently purchased a 60-plate Vauxhall Meriva SE from JCT600 in Castleford. It was the fifth car I have bought from yourselves and as usual, I have nothing but praise for the way in which I was treated by your staff throughout my purchasing experience. I was also offered the opportunity to take out tyre and wheel insurance for the Meriva as part of the deal and although normally I am very sceptical about such things, on this occasion with a new tyre for the car currently retailing at £190, I decided to do so.

Mr Richard Byram, Wakefield, Vauxhall Castleford

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My initial contact regarding trade in price and cost of the new car proved a little wary. But the staff were, at all times, polite and considerate and could not be faulted. I did however want to purchase the top of the range Mazda CX-5 Sport Nav Auto and was disappointed to be told that one was not available to test drive in the franchise. I phoned Perrys in Huddersfield to test drive the car and was in fact offered a better deal (£100 reduction, which would have purchased more accessories).

Mr Gordon Stead, Pudsey, Mazda Bradford

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I spotted my car on the internet described only in words and phoned to ask when photos would be available. My contact, Kristian Bell, went straight to take photos himself and sent them to me from his own mobile phone.

Mr Derek Coombes, Hastings East Sussex, Peugeot Bradford

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I ordered my new E class back in May, but decided to change the colour to Hyacinth Red about 2 months in. Unfortunately, the colour change delayed delivery till virtually 6 months to the day from placing my order. This was very frustrating at the time, but now I have the car, it's stunning and well worth the wait.

Mr Chris Peat, Sheffield, Mercedes-Benz of Sheffield

"I am really pleased to say the service provided by Chris in buying my new car has been excellent. Certainly, I would recommend Chris at Volkswagen Bradford to my friends and colleagues and we also will be keen to buy another car from Chris at JCT600, as we keep two cars. The car demo was also excellent and answered all our queries. Many thanks.

Mr Gagendra Modi, Blackpool, Vauxhall Bradford

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I have just purchased a Vauxhall Insignia SRi from Castleford JCT600 and what a pleasure it was. We were given ample opportunity to walk around the forecourt before we were approach by a friendly, polite, professional sales representative called Lee Doleman. He talked us through every aspect of the car, organised a test drive on the same day and most importantly helped us achieve the perfect deal. He kept us up to date throughout the sale with regular phone calls and when we picked up the car it was perfect everything went smoothly, also Russell Kay dealt with the finance side of things efficiently.

Mr Christopher Siddle, Leeds, Vauxhall Castleford

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Would like to say thank you to Richard for excellent service, from initial phone call to picking car up, very professional 5 star. This is our 3rd MAZDA and will certainly go back to Mazda Leeds for our next car. Many thanks.

Mr Kath and Jeff Ford , Leeds, Mazda Leeds

"First-class experience throughout the process. Had merely called in to 'take a look' originally, but having been dealt with very efficiently and pleasantly by Luke Sheard, we decided to take the plunge with a new car. Nothing was too much trouble, we were kept informed of progress re dates and delivery and all questions were quickly answered . The car came on time, we're very happy with it, and looking forward to continuing our links with JCT600 in Sheffield.

Mr Dave Coefield, Hoyland, Volkswagen Sheffield

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My MINI experience started the moment I walked in the showroom and was greeted by Becky. She was very courteous pleasant and quite jolly which put me at ease straight away. I was offered a test drive, along with my husband, in the model we had chosen without any sales person present which once again made me feel very comfortable. We went for a drive for about 45 minutes which gave us ample time to decide if the car was right for me.

Mrs Diane Holdsworth , Halifax, MINI Bradford

"After concluding yet another new car purchase from JCT600 at Chesterfield I would like to thank Nigel Graves, sales executive, and Craig Gibson, General Manager, for their help and also in providing the pleasant surroundings in which to complete my purchase. Both my son and I drive cars bought through Nigel and can certainly recommend JCT Chesterfield for all your Mercedes needs from purchase through to servicing etc... as they also have a very pleasant and knowledgeable after-sales team.

Mr Maurice Job, Mansfield , Mercedes-Benz of Chesterfield

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The whole experience was a pleasure despite heavy rain and high winds during the test drive. We were received with courtesy and given adequate time to decide on extras, colour etc. The car was delivered to my home and I was sorry that Mr.John Evans was unable even to have a quick cup of coffee following a long and tedious journey because of the pressure of work.

Mrs Barbara Dixon, Mansfield, BMW Bradford

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I will have no hesitation in coming back.

Mr Michael Noble, Chesterfield, Mercedes-Benz of Chesterfield

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I purchased a 61 plate Audi A1 in February 2012 and I am just writing to say how happy I am with the customer service I received whilst I was at the Hull branch.

Ms Beth Bowers, Hull, Audi Hull

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Why we travel from Leicester.

Mr Colin Keegan, Leicester, Audi York

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This is an exemplary standard of service.

Mr Bob Marsh, Lincoln, Audi Lincoln

"Purchased new Audi A3 Sportback from Lincoln Audi. Dealer kept me fully and quickly informed of the delivery schedule and I'm delighted with the quality of the Car. Lincoln Audi were excellent, giving a very professional service.

Mr Paul Cavanagh, Marple, Audi Lincoln

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