My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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I found the staff to be very knowledgeable, courteous and friendly and since collecting my new car I have had 2 calls to confirm that I'am happy with it. Special mention to the guy that delt with me, Michael Johnson.

Mr Peter Brailsford, Mansfield, Audi Sheffield

Having been to two other garages previously by the time we got to JCT600 we were rather deflated and disheartened about finding a car.(This was our first time buying a car and didn't have a big monthly budget to spend) Even more so when the car we wanted to enquire about had been sold! We were greeted by a very friendly Patrick who took details of what we wanted, we asked about the payments on a New Mokka and a used Juke that was on the forecourt. He was very honest regarding the Mokka as i advised of what our budget was and instead of trying to sell us a car we couldn't afford he went straight to the Juke. With no hesitation he told us what we would be looking at paying a month which, was the most important factor for us. We took the car for a test drive and loved it! Patrick told us about the car but didn't try to "sell" the car as we had previously. He just told us the facts - Plain and simple. Patrick remained positive,upbeat,friendly and helpful throughout our time at JCT600. We bought the car on the day and on of the main reasons is because of Patrick. He listened to what we wanted and most importantly could afford. He talked about his experiences in life and at work and was just so open and honest. He explained the procedure of buying a car on finance and about the extras without patronizing us. We also felt that if in the future we have any problems he would be there to help. Patrick is a real credit to JCT600 and a fantastic "none sales" person and it was a pleasure to have him sell us a car. Thank you Patrick.

Mr Michael Stones, Bradford, Vauxhall Bradford

I was extremely happy with my experience when purchasing my car. All the information was made very clear and your representative Liam was well mannered, polite and very professional. I would recommend to my colleges and friends.

Mr John Tandy, Sheffield, Mercedes-Benz of Sheffield

Mike James, Alex Copley and Chris Page at Hull Audi are a credit to the company. All three dealt with my queries quickly and efficiently, they made buying my fifth car from them a pleasurable experience (plus the car is amazing).

Mr David Topham, Hornsea, Audi Hull

Excellent Service. Straight up no nonsense. Salesman gave the best price straight away with no need for any bartering. Car amazing! I won't spoil the surprise you get when collecting your new Mercedes! Thanks Chesterfield!

Mr Andrew Bibby, Crewe, Mercedes-Benz of Chesterfield

Andrew Barraclough could not have been more helpful. The whole experience of buying the car was a pleasure. He explained everything perfectly well and was totally professional throughout. I would not hesitate to return to JCT600 in Wakefield and will recommend them to all my friends and family. Well done JCT600.

Mr Michael Sheerin, Dewsbury, Volkswagen Wakefield

We have been extremely satisfied with the service and customer care from the York dealer. Thank you.

Mrs Wendy Hutchings, York, Volkswagen York

Sue Lloyd was very helpful from the start. She was friendly, helpful and patient with nothing apparently too much trouble for her. The dealership understood my requirements and the whole experience was easy. I even bought my CC without test driving it first such was my trust in the company and Sue. Thank you for all your help, I will be back.

Mr Ken Sturt, Barnsley, Volkswagen Wakefield

From meeting the receptionist to collecting my new Audi was smoothly accomplished in 3 days thanks to the sales person Paul professional attention to all details.

Mr Brian Ingham, Leeds, Audi York

Excellent from start to finish. Kevin Corey was always very helpful and ensured our requirements were met without any fuss. On the day of collection he ran through everything very thoroughly and then telephoned the following day to make sure everything was ok. Highly recommended.

Mr Maurice Fuller, Grantham, Volkswagen Newark

From entering your showroom to leaving with my new puchase the transaction was completely painless,this was made possible by the professionalism of your sales executive Lee Campbell.

Mr Hayden Green, Rotherham, Mercedes-Benz of Sheffield

First of all I am delighted with my new car, your sales executive Craig Jackson couldn't have been more helpful, he made what can be a stressful time a very pleasant experience. What I though was a nice touch he had presence of mind to leave the car in the showroom on collection day. So please pass on our many thanks to Craig and I will look forward to returning when the car is due for servicing. Kind regards Gillian.

Mrs Gillian Sedgwick, Sheffield, Mercedes-Benz of Chesterfield

I guess travelling 2 hours to see a car, Carl Lodge could have guessed we were serious about buying a car but he was brilliant. Answered all our questions, led us through the whole experience and renewed our lost faith in Audi garages (not yours!). Very highly recommended dealership. It also helps that the car was a peach.

Mr Peter Start, Elstree, Audi Boston

I visited JCT600 with a view to looking at a Golf as our daughter had previously purchased a second hand VW Fox. I was impressed with how solid this was compared to her other car(Ford Ka). The salesman Matthew was most polite and I liked his attitude as he was at not at all 'pushy'. I was not aware of how economic the Golf was with petrol until we spoke to Matthew. He was very knowledgeable and patient and I did not intend buying a new car but somehow I did! Matthew kept me up to date with when it was being built etc. and I am really pleased with the new purchase. Matthew even set up my mobile phone on it! He has rung me today to ask me how I was getting on and I know that I can contact him about anything regarding the car without making me feel like an incompetent female! .Thank you Matthew and JCT600.

Mrs Christine Longstaff, Kingston upon Hull, Volkswagen Hull

Having initially gone to JCT600 to look for a used Volkswagen Golf I ended up ordering a new vehicle. I was dealt with by Marc who was very efficient throughout the buying process. Had to wait while the car was built but was kept informed on progress as promised, the car actually arrived from the manufacturer 2 months earlier than promised. It was a nice touch to arrive to collect the car and find it under cover in the showroom ready to be unveiled. All in all it was the easiest process I've experienced of buying a car, most of the credit must go to Marc for that. P.S. They serve really good coffee in the showroom as well!

Mrs Julie Newsam, Hull, Volkswagen Hull

I recently collected my E 250 Cdi Coupe from Mercedes Benz of Sheffield. This is the second car I have bought from Sheffield in the past 12 months and my brother has also purchased an SLK from Sheffield on my recommendation. The dealership is absolutely first class, Jonathan the salesmen was polite, informative and knowledgeable, the support from Shaun was excellent and my dealings with Paul in service are second to none. I have owned many prestige cars over the years and find dealing with some dealerships to be frustrating to say the least. Dealing with the staff at Mercedes Benz of Sheffield is like dealing with friends and I always recommend them to my many friends and family I could not praise the staff at Sheffield highly enough they are a credit to JCT600

Mr Philip Borrington, Rotherham, Mercedes-Benz of Sheffield

 I found the staff to be very knowledgeable, courteous and friendly and since collecting my new car I have had 2 calls to confirm that I am happy with it. Special mention to the guy that dealt with me, Michael Johnson. 

Mr Peter Brailsford, Mansfield, Audi Sheffield

Fantastic service, I ordered a new Z4 in November and collected it early January. Rick kept me up to date throughout the process and went the extra mile to ensure the car was ready the first week of January. I would highly recommend the dealership.

Mr Raffaele Ricci, Bradford, BMW Bradford

Picked up my 2nd hand Audi 6, two years old with 11750 miles on the clock. What a good experience it was buying and dealing with Richard Orme and hand over with him. Everything was covered in great detail, particularly instructions about driver controls from the front seat. Having had three new Skodas from a main dealer In Leeds who I thought were very good ,it has taken buying a car to a much higher level dealing with JCT600.

Mr John Wylie, Wakefield, Audi Doncaster

I only intended to visit Volkswagen York to see what vehicles were around as I was thinking of changing mine in the next few weeks. I got talking to Gerald who came across as very polite and listened to everything I had to say about the car I was looking for. It seemed to me that nothing was a problem and me being the customer Gerald was only too willing to listen even if I didn't buy a car from him. He offered me a test drive on 2 cars with different engine sizes and I was happy to purchase a brand new Golf 2 litre from him. A BIG thank you to Gerald from me and my wife for making our visit very pleasurable. On collecting my new car Gerald told me that he was on the end of a phone if I needed any assistance in helping to set up the controls.

Mr Stephen Diver, York, Volkswagen York

The salesman I dealt with at JCT600 VW York, Joel Ricketts, was a very professional young man with a very good knowledge of the vehicle I was interested in. A pleasure to deal with and a credit to your Company.

Mr Alan Vickers, Brayton, Volkswagen York

I am very happy with the service I have received. I shall definitely recommend to my friends. Thanks and all the best.

Mr Kashmiri Gogna, Leeds, Volkswagen Wakefield

Very able and competent sales staff, James was very attentive and certainly knew his stuff! Thanks also to Alex who steered us around the financial stuff! The car is perfect for us, it was well presented. We have even had a telephone call from James just to see how we were getting along with the car. The whole experience ...(apart from having to part with money!).....was excellent.The coffee and muffins were a bonus. Thank you. The only niggle was that the tyre pressures were not correctly set, having gone through the preparation for us to collect the car. (1 tyre was at 22psi instead of 35psi).

Mr Richard Greenslade, Hull, Audi Hull

An excellent experience from start to finish. Audi Boston contacted me with details of their current offer, which they considered I would find advantageous. This proved to be the case. I was kept fully updated on build progress. Handover was a pleasant experience, with full explanations given.

Dr Leslie Wylde, Woodhall Spa, Audi Boston

Top class experience here, Jayne Cooke kept me informed every step of the way, by far the best car I have ever owned coupled with the best customer service too - thank you all, Elaine.

Mrs Elaine Bembridge, Boston, Audi Boston

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