Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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I recently had my BMW repaired by your Body Clinic on Sticker Lane, Bradford and I found the quality of customer care was exemplary, and the workmanship second-to-none. At less than 24 hrs notice, in the run-up to New Year, I was given a courtesy car for 2 weeks while your team worked on my vehicle. Matthew looked after me, and was extremely professional, courteous and patient at all times during a very busy day. Jodie and Matthew both kept me constantly updated on progress and were instrumental in turning a major inconvenience into a genuinely positive experience. I hope JCT600 appreciates the quality of the team they have working there, and my sincere thanks go to the General Manager at Body Clinic for all the hard work and dedication of his team - they are all a great credit to the entire JCT600 Group.

Mr Carlo Obiedzinski, Bradford, BMW Bradford

A work colleague recommended using JCT600 to help me find a car. All the team at Priceright could not have been more helpful and patient, they all understood my concerns and worries at making such a big financial commitment and helped me make the right decision. Not only am I confident I have chosen a great car and been given a fair deal, but I left the showroom knowing I was treated as a person and not just another sale. Thanks.

Mr Steve Cantrill, Bradford, Priceright Rawdon

Just wanted to say thanks to the Rawdon branch. Having bought many cars over the years I can honestly say your team went beyond expectations to ensure the deal went successfully. Customer service at it's very best!!!

Mr Glynn Jones, Stockton-on-Tees, Priceright Rawdon

This is the first time I've dealt with JCT600. I used them to sort out my replacement Motability car in December 2011. I would recommend them to anyone. Job well done. What more can I say.

Mr Patrick Draper, Knottingley, Vauxhall Castleford

Had our Aston Martin Vanquish S serviced by JCT600 Brooklands... the service and value for money was exceptional. Thank you David and your team.

Mr Jonathan Bramwell, Sheffield, Aston Martin Leeds

My husband and I would like to thank Barry and the team at JCT600 Priceright Rawdon for their kindness and professionalism in the way that they dealt with our recent car purchase when our previous car didn't suit our needs. We are now on our 4th vehicle from Priceright and would highly reoommend them to anyone wishing to purchase a secondhand vehicle. Nothing was too much trouble for them and although they didn't have the car we wished for at the time, they soon were able to provide us with exacly what we wanted and prepared the vehicle (which we had asked to be personalised in several ways) in a matter of days. We look forward to dealing with them again when our next car is due.

Mrs Janet Nappo, Bradford, Priceright Rawdon

Many thanks to you both for sorting my plates and disc tax out and for making the experience of buying a new car a pleasurable one. Normally car sales can be a harrowing experience (I've had my fair share of them!) but I must write and say how impressed I've been with the level of service I have received from all I have dealt with, our sales executive in particular who has been a star for putting up with all my endless email questions). Many thanks again to you both, wishing you all a very happy Christmas.

Andy Bloor, Leeds, Priceright Rawdon

We have taken our VW Golf Estate into JCT600 VW Wakefield twice recently for work under the platinum warranty. The service on each occasion has been first class. The staff are always friendly and courteous and the work is done on time and without issues. I shall have no hesitation in using this dealer for future servicing needs.

Mr Philip Short, Ossett, Volkswagen Wakefield

Thank you to the Shipley branch for a no hassle but very professional service on the purchase of our vauxhall meriva on the 16th of November 2011.

Mrs Sally Blake, Shipley, Vauxhall Shipley

I would just like to say a big thank you to the staff at Menston for the excellent service I received when purchasing my vehicle. The customer service was 2nd to none and I will certainly be recommending and using JCT600 again in the future. Once again Thank you

Mr Carl Craven, Bradford, SEAT Menston

I was converted to JCT600 Hull when Barkers at Malton shut down in 2009. I booked my car in for a Wnter check yesterday, and it came back in gleaming showroom condition with a gift pack on the front seat. The collection delivery service is first class as I am at work all day and booking/reminders by e-mail and phone were second to none. Well done you, and when I can afford to change my car I wil be heading down your way for more of the same. Thank you very much; I only wish that more company's operated with your well oiled wheels.
 

Mrs Linda Lawson, Beverley, Peugeot Hull

I would like to thank JCT600 Peugeot Bradford for the excellent service that I have received. My current car is a 207, the second vehicle that I have purchased from this dealership and unfortunately 6 months after purchase it was diagnosed with corrosion to the inside of the brake discs. I contacted the Service Dept and they immediately made me an appointment to inspect the problem. The condition was confirmed and without any quibble they agreed to rectify the problem with discs and pads at no charge to myself. This is the first occasion that I have had to report a problem on either vehicle and I am pleased to say that the quality of after sales matches the exellence of the sales service. I might add that the young lady on service reception was extremely polite and helpful keeping me fully informed of developments throughout. I have recommended others to this dealership in the past and this latest experience has given me even greater confidence in this respect.

Mr John Beardall, Brighouse, Peugeot Bradford

I would like to thank and also mention how much my wife and myself appreciated the way we were treated by the team at JCT600 Mazda Leeds. We took delivery of our new CX7 a few days ago and were very impressed by the way we were dealt with, not only by the sales team but also the receptionists, manager and the director(who came out of his 'ivory tower' to speak to us). People are quick to complain but very rarely show their appreciation. Both my wife and myself were very imopressed and will not hesitate to return when we are ready for another car.

Mr Keith Crosthwaite, Pontefract, Mazda Leeds

I would like to thank all the staff at JCT600 BMW for their help in the purchase of my new BMW a very pleasurable experience especially my sales executive who I found very professional , friendly and helpful with any query. Once again thank you and looking forward to my next purchase from JCT600.

Mr Barry Stocks, Bradford, BMW Bradford

I have recently purchased a Ford Fiesta Zetec from JCT600 Priceright at Rawdon. The JCT600 experience was smooth and efficient from first viewing to final purchase. I visited the garage with my husband 3 times before we decided to buy. I particularly liked the non-pushy sales team, who gave me information, opportunity to browse and ask questions if I needed to. I didn't have to give my name or details until the point I was ready to test drive - quite a rarity these days. Particular thanks to our sales executive...who was courteous, informative and professional from Test Drive to handover. Seamless service!. Thanks to the sales controller for the handling of the financial bits, and to you both for the after-sales calls and information about extended warranty (I bought that too!). I have and will continue to reccomend you. Thank you. Well done - JCT600 Priceright Rawdon

Mrs Sharon Underwood, Leeds, Priceright Rawdon

When deciding which car to purchase I went round endless car showrooms to find the car I wanted, once a decision was made, I then needed to find a dealership to deliver my expectation. I found this at JCT600 Vauxhall Bradford, and more importantly in our sales executive. Over time I came to trust the advice and personal attention he afforded my wife and I, in fact since taking delivery of our new Astra Twintop last September, I have since recommended both my Mother and Father in laws who live in Eastbourne to buy from him. I'm happy to say they both took my advice and made the journey north to collect there cars. Thank You very much JCT600 and goes without saying our sales executive.

Mr Peter Evans, Bradford, Vauxhall Bradford

As a follow up to recent work done on Peugeot 308 Sport. May I commend ALL your helpful staff at Strickland Street, Hull. But in particular the mechanics for excellent work to rectify a 'linkage hassle' at the front end. I apologise that I cannot remember the names of the staff concerned. I would be grateful if you pass on my comments. Thank you.

Mr & Mrs P Grant, Swanland, Peugeot Hull

Hi, I am writing to say how pleased I have been with the whole experience of buying my car from JCT600 VW Bradford, the salesman dealt with every aspect perfectly, in a professional, helpful and friendly way, I had a minor problem with the car and this was dealt with very efficiently by him. I will certainly use JCT600 again when I come to change my car in the future. Regards A happy customer!

Mr M Bottomley, Harrogate, Volkswagen Bradford

After recentley purchasing a car from your Leeds Mazda branch, I would very much like to give praise to the sales man Andy Robbins. He did everything to help and make the sale go through quickly.

Ms Paula Baxter, Bradford, Mazda Leeds

Big thanks to Stuart Thomson for all your help resolving my 'small' service light problem. First class service from someone so committed to ensuring the customer is satisfied. I appreciate your input and now my pride & joy is back to peak condition. Thank You see you next year :-)

Mrs Caroline Longley, Leeds, Peugeot Menston

I recently visited JCT600 at Shipley to exchange my old car for a newer model. I found all the staff very friendly, very helpful and very efficient. I will therefore be recommending JCT600 Shipley to my friends and family. I will have no hesitation in coming back for my next service and MOT on my new car.

Mr Simon Blake, Baildon, Vauxhall Shipley

I am writing to provide feedback following my visit to the Mazda dealership in Bradford. The service offered by the sales executive and sales manager was outstanding. The sales element and post sales experience has been superb. I have purchased other marques in the past 4 years and can absolutely confirm that the service offered by these individuals - and in particular the whole of the Mazda Bradford dealership surpassed that offered by others. Please pass on my sincere thanks for making the purchase of my wife's Mazda 3 2.2 (185) Sport 2010/60 Reg car so pleasant! We have been so impressed by the sales manager that we intend to purchase another Mazda this year.

Mr Jabbar Sardar, Shipley, Mazda Bradford

"A very pleasant experience given that we were spending money! Lee was very professional and friendly and explained all options clearly - he is the man to see.

Mr Anthony Wright, Hull, Peugeot Hull

"After searching around for a replacement for my Xsara Picasso I was pleased to find a C4 Picasso from JCT600 at a really fair price. I went to look at this vehicle and found it was exactly what I was looking for. The salesman was not pushy as can be at some of the garages I have visited on my quest for a replacement vehicle, although he was very helpful and left my wife and myself to make up our minds on whether we wanted this vehicle or not. A week later we called to collect our new vehicle and did a bit of ear-wigging on one of the other salesmen showing a lady some other cars. Once again he didn't seem to be pushy and left her to her own devices. Given the experience that my wife and myself had with this garage we would definitely have no problems buying another car from them when we need to change vehicles. We are recommending other taxi drivers from around Scarborough that we know to give JCT600 some consideration when they need to change vehicle.

Mr Timothy Walker , Scarborough , Priceright Rawdon

"When searching for a car Felix was really helpful and explained everything in great detail, he made the whole experience a pleasure. I would really recommend Felix for his outstanding customer service.

Miss Rachel Allman, Leeds, Priceright Rawdon

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