My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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I have bought many new cars over the years, but the service and customer care received from Kym Smith, Sales Exec, was exceptional. I would give a 5 out of 5 star rating from first walking into the dealership to driving away in my lovely new Polo. Many thanks I would highly recommend VW JCT600 at Wakefield.

Ms Diane Wright, Featherstone, Volkswagen Wakefield

The handover was great and the car was prepared brilliantly. Chris Sugden was polite, efficient and a genuine guy so a big thank you to Chris and to JCT600. As noted before the personalised videos are a nice touch. I would have no hesitation recommending this dealership to friends and family.

Mr Steve Plant, Warrington, Volkswagen Bradford

First class service from a great JCT600 team at Bradford. From initial enquiry to road test and sale agreement. Ben winter also dealt with my initial email enquiry and sent myself a excellent video link to my phone. As this is now my eighth new to me Volkswagen yet again first class service and help from the JCT600 dealerships.

Mr Peter Moore, Sheffield, Volkswagen Bradford

I was very pleased with the way the hand over which was carried out in a very pleasant manner of your Salesman Chris Doughty together with the lovely flowers presented to my Wife, Kind regards

Mr Phillip Burgon, Winterton, Audi Lincoln

I have just purchased a Peugeot 208 from SEAT/Peugeot at Menston. It was really busy on the day we went but we did not feel rushed or pressured into buying. Very impressed with both Felix and Wayne who made the experience stress free and relaxed. Collected the car two days after purchase and very happy with it.

Mrs Lindsey Winter, Brighouse, SEAT Menston

All in all we were impressed with the level of service we received both during and after the sale. All staff were pleasant and helpful, particularly our sales exec who made the experience straight forward, simple and informative. The deal was good, including the part ex price for my old car. I have no problems recommending JCT600 to anyone.

Mr Kevin Holt, Thorne, Mercedes-Benz of Doncaster

I currently have a MINI Clubman and was waiting for the new 5 door to come into production. I purchased my current vehicle from Sandal in Huddersfield but initially went to JCT600 MINI because of an alarm fault and they could get me in sooner than Sandal to get it looked at. JCT600 gave great service so I decided to go back when looking for the new 5 door. Met by a smiling Simon Haddow, I sat down and started to chat about what I wanted and what I needed and that very same day I had put down a deposit on a new 5 Door SD. That was ordered in Nov 2014 and delivery is on 14th February 2015. Simon has sent me a great video of the car so I know what I have to look forward to next week. I would have liked a bit more info on the build as it was progressing, but I suppose the sales staff are busy and have much to do. So if you're looking for a new motor at JCT600 Bradford pop along and just look for the tall chap with the big smile and just say you must be Simon. An all round sound guy and friendly to boot..Cheers Buddy.

Mr David Hirst, Halifax, MINI Bradford

We were met by Barney Hall at the BMW dealersship in Bradford, he was very pleasant and helpful right from the beginning, from finding the right vehicle for us through test drive to getting the right package for our needs. Nothing was to much trouble. Thank you Barney.

Mr David Jackson, Bradford, BMW Bradford

First of all I would like to express my sincere thanks to the sales executive, Paul Royston who sold me my vehicle. Paul promised to keep me informed of each stage from ordering to delivery and he kept his promise phoning at regular intervals keeping me in the picture. Thank you so much for this. This is my third (Mercedes-Benz) car I have purchased from Mercedes-Benz and I can honestly say this latest purchase is the best one yet. I have no doubts we will do business again and I will certainly recommending Mercedes Benz of Sheffield to other prospective buyers.

Mr Christopher Sellars, Sheffield, Mercedes-Benz of Sheffield

We would highly recommend JCT600! They are not at all pushy and nothing is too much trouble! We put a deposit down on a car and went to view it the next day and if it wasn't what we wanted we could have a full refund! The car was perfect and was ready to drive away straight away, which we did after a very simple and pleasant transaction! All the staff were very helpful and friendly and we dealt with Mr John Battson who is brilliant!! Thank you!

Mr Chris Shirt, Bakewell, Priceright Rawdon

I recently visited PriceRight Sheffield to purchase a car and found the service excellent. Aaron was fantastic from the minute I rang up to enquire to the moment I drove off in the car 2 days later. All my questions were answered and nothing was to much trouble.

Mr Stephen Wilby, Pontefract, Priceright Sheffield

This was my first experience of purchasing a car and felt compelled to detail the great service I experienced with Wayne at your SEAT Hillsborough branch. From meeting me at the appointment to me driving away in my car (that only took 3 days) he was extremely helpful, courteous and professional. He was supportive and knowledgeable; very beneficial considering my lack of knowledge or experience in purchasing cars. He did a fantastic job not only would I go back to here if I ever needed another car, I certainly plan on recommending this outlet and Wayne to anyone and everyone!

Miss Danielle Douglas, Sheffield, SEAT Hillsborough

Saw a car on Autotrader I was interested in so I thought I'd go for a look. Within a short time I was asked by Wayne if he could help me and after a quick discussion/laugh about falling over on the ice he went to fetch the key. He very clearly explained that we couldn't take the car test drive as it had only just arrived in stock - although it looked as ready as some 'prepared' cars I'd seen at other dealerships. Sat down with him to talk about the car (looked great to me). I was offered the right price for my part exchange without any haggling or messing so we did a deal there and then. What a change from our recent dealings with another major chain! The whole experience was straight forward from start to finish - and fast. Saw the car on Saturday, drove it on Sunday, picked it up on Monday afternoon - serviced, fresh MOT, valeted and a couple of scuffs buffed out. And this for one of the cheapest cars they had on sale. 10/10 for everything :)

Mr Christopher Levesley, Sheffield, SEAT Hillsborough

I was totally delighted with my experience at Volkswagen Newark. Wayne and Roy were extremely helpful in explaining the PCP model and made the buying process quick, efficient and stress free. I am extremely happy with my new Passat and would highly recommend using these guys in the future.

Mr Steven Brunning, Newark, Volkswagen Newark

Excellent! Could not have been better service.

Mr Chris Gosney, Sheffield, Volkswagen Chesterfield

Bought my car from JCT600 VW in Rotherham. Sales rep was Barry Lynch, the service was fantastic, my car is spot on and I would most definitely recommend the team to anyone looking for a new purchase!

Miss Bethany Davidson, Rotherham, Volkswagen Rotherham

Helped out by Mark to find our first mobility car. Cannot fault the service, excellent job. Thank you.

Miss Nichola Richardson, Alfreton, Volkswagen Sheffield

Kirsty has been very polite, helpful and considerate. Excellent communication from start to end. Went to other dealerships before SEAT Sheffield but didn't get a great customer experience and it was solely down to Kirsty why we chose SEAT as she was a perfect sales executive. Everything was explained from top to bottom.

Ms Patricia Roughneen, Sheffield, SEAT Hillsborough

The service we received at JCT600 Rawdon by Geoff and Joe was first-class. We are very happy with our purchase and would certainly recommend Rawdon to our family and friends. Geoff and Joe exceeded our expectations. Trust in a garage is highly important and Rawdon certainly has ours.

Mr Andrew Lee, Shipley, Priceright Rawdon

I bought a car from you on Sat 31st Jan and would like to compliment the salesman, Richard Darnbrook. The transaction was smooth and the service was outstanding. Nothing was too much. Thank you. P.S. I love my Ford KA.

Mrs Jackie Jackson, Stockport, Priceright Rawdon

Had a brilliant experience at SEAT Bradford. Charlie, the salesman, was very knowledgeable about the vehicles and I felt very comfortable in the showroom with great hospitality. All in all I would very much recommend visiting this dealer and I'll be back in the future.

Mr Martin Brady, Bradford, SEAT Bradford

Me and my husband went to Peugeot Bradford, we went there to see Andy Robbins as we have dealt with him numerous times over the years. On our arrival we were offered a drink, this was very welcome as it was very cold outside. We had a car in mind but not knowing much about Peugeot, Andy soon informed us about everything we wanted to know and put our minds at ease. We are now looking forward to picking up our new car within the next few days. Thank you to Andy and all the other staff for making our visit so nice.

Mrs Lisa Smithurst, Leeds, Peugeot Bradford

Up to now I have purchased over 30 cars during my lifetime and I can honestly state that my experience with Mercedes-Benz Chesterfield was by far the best. A pal recommended that I should contact Mercedes-Benz Chesterfield because he had negotiated a good deal, he was right Jamie Cundy did every thing possible to make our experience a good one and he went the "extra mile" throughout the process nothing was to much trouble. We have nothing but praise for Jamie and Mercedes-Benz Chesterfield

Mr Joe Collingsworth, Doncaster, Mercedes-Benz of Chesterfield

We have been thoroughly impressed by the service and the professionalism of both Chris and Ashley. Buying our car has been a stress free and enjoyable experience and we'll be back again!

Mrs Julie Gough, Leeds, Volkswagen Bradford

Out of all the outlets in my own area [car sales] where I could have purchased a vehicle my inner feelings kept drawing me towards JCT600 VW Bradford. I am glad I followed my feelings this time as it led me to the right place; the right vehicle; at a good price most importantly a friendly environment, qualified staff to help the customer choose the vehicle he or she is looking for without pushing the customer into making a decision. No rush, hassle free, picked the car I liked then entered the sales to find friendly sales personnel able to satisfy the customer that he or she has made a good choice. The sales executive that assisted me with my enquiry was first class. Made me feel good and relaxed explained in a manner that I could understand then I knew I made the right choice with JCT600. Thank you Jaime Sanchez for your help.

Mr John McKenna, Cleckheaton, Volkswagen Bradford

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