Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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Very pleased with my purchase from JCT600 Volkswagen in Bradford, my sales executive Jamie Sanchez was very helpful and professional all the way. It was a pleasure dealing with him.

Mr David Hollins, Keighley, Volkswagen Bradford

We are very pleased with our car. Ben Winter dealt with us very professionally, was friendly and approachable and provided clear explanations and information. We would recommend both the dealership and Ben to friends. Thank you.

Mrs Mary Podesta, Leeds, Volkswagen Bradford

Car came in for new battery and particle filter upon finding filter in a bad way. I was told it would be a few days for parts, company kept me informed of progress and staff were very friendly. In particular Zoe who remembered me every time I walked into the show room. Car is running like it used to. Thank you

Mrs Susan Brown, Bradford, Peugeot Bradford

I brought my partners MX-5 in for service and MOT and was dealt with by Jake, who was on either his first or second day with the company - very good indeed in how he dealt with me and took time to explain things, both in the morning and evening on picking up the car. Hope he stays like this as sometimes you feel as though you are just another number when you drop cars off like I did - well done Jake and thank you.

Mr Steve Butler, York, Peugeot Bradford

Wayne was Friendly, informative, nothing too much trouble, put us at ease to make a purchase without pressure

Mr Andrew Smith, Sheffield, SEAT Hillsborough

Great service and helpful throughout. Thanks Kirsty!

Miss A Adams, Chesterfield, SEAT Hillsborough

When I came into the garage I was greeted by a man named John. He helped me straight away and asked what it was I was looking for but without being pushy. Although I was not able to buy the car there and then he brought it over from York and saved it for 2 days until I returned to eventually buy. The whole experience was pleasant and I will be sure to deal directly with John again. Thank you

Miss Gemma Rawes, Leeds, Priceright Rawdon

Excellent service all round.

Mr Andrew Worthington, Bradford, Peugeot Bradford

Very good level of service. We purchased the car from their website for our daughter and the process was very smooth. Dealt with a couple of guys, both called Ashley...they helped us remotely manage the purchase with ease. Would recommend the dealership to anyone from any part of the country.

Miss Sofia Morana, Norfolk, Volkswagen Bradford

We found the experience very satisfactory. Craig was very helpful, friendly and did not make us feel under pressure to buy. We had not come into the garage to buy a car but came out buying a car. Would definitely recommend the garage to other friends/family. On the whole the garage itself is very good, nice coffee and good selection of cars. Would definitely come back in the future if we need another car, and hopefully see Craig again as he made us feel very welcome.

Mrs Carole Duxbury, Leeds, Volkswagen Bradford

I received the best service from Ben, wasn't too pushy, listened to what I had to say and gave me his opinion based on what I had said. Would happily come back for another car from Ben.

Mr Josh Price, Leeds, Volkswagen Bradford

Very helpful and friendly staff. Steve Thompson always goes out of his way to be helpful, Thanks Steve enjoy the sweets!!!!

Miss Soyeeda Meredith, Bradford, Volkswagen Bradford

Happy with the service we received.

Miss Rebecca Naylor, Pollington, Mercedes-Benz of Doncaster

Thank you Audi Grimsby. I am not the most decisive person in the world and have to say the staff's patience with me was fantastic. We test drove practically every car Audi had available, spent time discussing my options, pros and cons etc before I finally made a decision. I was treated very well and felt valued. The customer care was exceptional.

Mrs Leanne Helm, Grimsby, Audi Grimsby

I recently bought a new car from Doncaster Audi and cannot fault the service I received thanks to my very helpful sales exec Jessica Mitchell. From the minute I walked in, to present (even though i've had my car a few weeks now) Jessica has been more than helpful and gone above and beyond to make sure I am happy with my new car - which without a doubt I am. She kept in touch throughout the process of me buying my car from the minute I left the showroom, to let me know its progress and when it would be ready for me to collect etc. On the day of collection I could not have asked for more, Jessica came in on what should have been her day off to enable me to collect my car and yet still went through everything in detail and was in no rush to get away. I cannot thank Jessica enough for all her help and would not hesitate to recommend both her and Doncaster Audi when looking to buy a new car.

Miss Kimberley Davies, Doncaster, Audi Doncaster

Our Mazda was booked in for annual service and MOT. I had completed the booking on line, confirmed by a call from the service team the day before. I thought that I had arranged a courtesy car but this was not so, probably my technical IT skills! None were available which meant either a long wait or a long taxi journey home. However Zoe consulted with a senior member of the team and a demonstrator was made available (which turned out to be a very attractive new Peugeot model). The service was carried out as efficiently as normal, my car needed new discs and pads, not unexpected and the courtesy car allowed us to make full use of the time available. Top service and customer treatment as always and Zoe was helpful, professional and efficient.

Mr Rodney Swailes, Barkisland, Peugeot Bradford

My husband and I visited this garage over the weekend. We had travelled out of our area to view a car we were interested in buying. First impressions of the garage were how immaculate the sales/showroom were and we were greeted instantly and offered a choice of beverage which was greatly appreciated on such a cold day! All the staff made us feel both welcome and valued as potential buyers, in particular Charlie Hopkins and Scott who could not have been more helpful. The car was brought to us and we were both given the opportunity to test drive the car individually and all our questions were answered efficiently. Unfortunately the car was not for us which was a shame. We really did want to buy from this garage as we felt the service we received was second to none. I would definitely recommend them to anyone.

Mrs Christine Rowe, St Helens, SEAT Bradford

This is the second car I have purchased from this branch and have had a very positive experience both times. This time I was looked after by Felix who I believe has only been with you a short time but I would never of known as he was very knowledgeable and a very pleasant young man. Wayne was also part of the team and he too was very polite and friendly. Well done JCT600, a great team and I'm sure I will be returning when I need to change my car again. Sorry not to forget the lady who sorted my service plan out, an amazing sales team at Menston. Thank you

Mrs Angela Oldfield, Bradford, Peugeot Menston

I can't recommend PriceRight enough. Aaron helped us to buy a new family car, he was honest, upfront, knowledgeable and nothing was too much trouble. The purchase was very easy. The price of the new vehicle was very fair, I didn't think there was any need to haggle, we also got a very good part-ex deal on our old car. Aaron gave me plenty of time to come to my own conclusion and a decision to buy. Once I had decided to purchase the vehicle, he didn't try to up sell me any unnecessary products. He talked me through some very sensible added extras, but there was no hard sell, however the products were well chosen and very applicable to vehicle we purchased so we took them. Next time I need a car, I'm just going to see Aaron, no point in going anywhere else, you won't get better service. Thanks Aaron!

Mr Stephen Tigue, York, Priceright Sheffield

We arrived at the dealership to look at a car and were met by a welcoming receptionist. Our Sales Executive Rebecca was equally welcoming. The atmosphere within the dealership was very friendly with each exec helpful if necessary. I hate buying a new car because of all the messing about. On THIS occasion it was a pleasure. Rebecca made it a pleasure. She was not pushy, explained everything in detail and took us for a test run. Throughout, she was very professional and is obviously an asset to your group. Jamie her manager, again was lovely. I must say we would be happy to recommend your group and in particular the Castleford dealership.

Mrs Valerie Allaker, Rotherham, Vauxhall Castleford

We had already bought 2 previous cars from Bradford. Our previous Astra was written off in a non-fault accident. A call was placed to Darren on Sunday, and within a couple of days a car suitable for us was found. Peter took care of the admin/finance side and was so easy. No hassle at our end, car test driven and drove away within 9 days of the first phone call - which is good as we are demanding but everything was done for us without a hassle. Very highly recommended - thanks to all!

Mr Adam Kimmince, Brighouse, Vauxhall Bradford

We were in need of a new car and knew what we wanted! A call to Darren at Bradford he set about the almost impossible task of finding us 'the' car, and he did! A smashing new Astra SRi, then Peter arranged all the money aspects without any hassle, all I had to do was sign! Very quick, and swift. Thanks Guys!

Mr Tony Cooke, Brighouse, Vauxhall Bradford

After many years of driving a Company car I was not really sure what I wanted although I was convinced I wanted a diesel car, the only other stipulation was I needed a car with easy access due to a back problem. Adrian in Sales advised that due to my lower mileage needs I would probably be better off with a petrol car and this would give me more choice of cars available. He then went out of his way to source me a suitable vehicle and I am delighted with the Meriva he found for me. I would be more than happy to recommend JCT600 based on this experience.

Mr David Cadman, Withernsea, Peugeot Hull

Very nice experience in making the right choice. Well organised yet flexible sales executive. Dean gave us a good advice with no bias towards any model. Timely communication and excellent well rounded information. We did not go home with any doubts in our mind. Thanks, Dean.

Dr Reshma Bohsale, Sheffield, Volkswagen Sheffield

I have used Jaguar & Land Rover dealers in the past, their customer service has been very good. My first experience buying a Mercedes-Benz and customer service was faultless thanks to a very friendly helpful sales executive. He kept in touch throughout, kept us fully informed and nothing was too big an ask. I would not hesitate to use or recommend Lee Tetley and Mercedes Sheffield in the future. Thank you.

Mrs Susan Hall, Wakefield, Mercedes-Benz of Sheffield

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