My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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Following a 3 week study of Audi's comprehensive brochure I knew what I wanted. Two visits to Audi York to fine tune technical details with a thorough knowledgeable, polite non pushy salesman and a test drive was exactly what I needed to place my order and deposit. I was kept informed throughout as to what stage my vehicle was at, build week, left factory, arrival in UK. Taking over my new car was thorough and informative I am a very happy proud and satisfied customer.

Mr Keith Riley , Ripon , Audi York

I have recently purchased a new VW Golf from JCT600 at Wakefield. I would like to thank reception staff for their friendly welcome and also sales personnel staff especially Jonny who I dealt with, he was most helpful polite and able to answer all my questions. I would recommend JCT600 to friends and family. Keith Vollans.

Mr Keith Vollans, Doncaster, Volkswagen Wakefield

We ordered a second hand Mazda CX5 from JCT600 Bradford in April 2014. Everyone we dealt with from the receptionist to the sales staff were friendly and helpful to me and my wife, both at the time and later when I rang with further questions. I would be happy to recommend this dealership to anyone I know - it's just a pity that they are over 200 miles from where I live.

Mr Tony Harrison , Tonbridge , Mazda Bradford

We have ordered a 2014 VW Polo SE from VW HULL what a brilliant experience thanks to Ryan and Rodney they couldn't have done more very helpful and knowledgeable on the product it was a pleasure to do business with them this is the second VW we have bought from JCT 600 their service is second to none thanks very much guys we !I would highly recommend this company to friends and family .

Mr Graham Calvert , Beverley , Volkswagen Hull

Visited Wakefield VW dealership a few months back. Superb service from Glen Saxton throughout. His customer service and honesty was outstanding throughout, second to none! He promised me months ago that he would get me 'the' car I was after (many other dealerships gave up after a month or so & kept trying to persuade me to compromise on the spec I wanted) Glenn persevered for months and kept in touch/me informed! Astonishingly he delivered as promised. I really can't commend him enough. Thank you Glenn, your customer service has been FANTASTIC throughout, you are a credit to JCT600 .......and I love my car!

Miss S Ahmed, Leeds, Volkswagen Wakefield

After a recent visit to JCT600 (Sheffield Audi) we would like to thank Reece Manterfield for his time, expertise and outstanding customer service. He is a credit to JCT600 and we would highly recommend him to family and friends! Thank you Reece!

Miss S Ashton , Rotherham , Audi Sheffield

Carl Horsewood and Stuart Cresswell made my experience of buying my new car a great experience ,the service I received was was informative and everything was explained very well, on collecting the car to my surprise the car was in the show room covered up which was a new experience for me it was lovely to have the cover pulled off to reveal my car, this has never happened before and the lovely flowers to go with it, thank you all at Lincoln Audi.

Miss Sarah Vines , Lincoln, Audi Lincoln

We were assisted by Adam Robinson who was really helpful and honest throughout. The whole process was made very easy and we are delighted with our new car, thank you.

Mr Paul Stamp , York , Peugeot Hull

I got a KIA Venga automatic due to a disability and can't praise Gregg at KIA Castleford enough. Really helpful did not patronise me like at the other dealerships I went to when I had my manual car. Really recommend Gregg at KIA Castleford.

Mr David Greaves , Pontefract , Kia Castleford

Fantastic customer service throughout. Very helpful and always kept me informed throughout purchasing my car. Very honest and friendly team. Would definitely purchase a car from here again!

Miss Lauren Atkinson , Leeds, Vauxhall Bradford

Great- Stuart Cresswell at Lincoln Audi could not due enough to make sure my wife got the A1 she wanted. Thank you

Mr Ian Franklin, Grantham , Audi Lincoln

Over the years, I have done business with many car dealerships but one stands out above all others with my most recent car purchase - a I year old Citroen C4 from JCT600 Mazda, Sticker Lane, Bradford. Faultless & courteous service from initial enquiry to car collection. Queries readily answered, calls returned promptly &, most importantly, a good part exchange deal. Completion paperwork clearly explained & dealt with efficiently, & the C4 was excellently prepared for collection. From start to finish, my car purchase was an enjoyable experience & I highly commend JCT600 Mazda & Scott Ward in particular. Consummate professionals who have customer care & satisfaction off to a fine art. Graham Loney, York. (April 2014)

Mr Graham Loney , York , Mazda Bradford

Best experience after 50 years of buying cars .First time I have dealt with JCT600. A big thank you to Gary the salesman . Very courteous, helpful & friendly salesman . Also thanks to Jonathan. Would highly recommend JCT600.

Mr Michael Craven , Huddersfield , Peugeot Bradford

My experience of buying a new car from JCT600 Menston was very easy and pleasant. Chris Crowe the sales person helping us couldn't have been nicer. He was extremely helpful without being at all pushy. We could have bought a similar car from a couple of other garages we went to but the deciding factor was the great service we received from Chris. Thank you

Mrs Bryony Page , Ilkley, SEAT Menston

This was my first visit to a Mercedes dealership and my experience was second to none. I found the staff to be courteous, well mannered and professional, in particular Lee Campbell, nothing was too little, small or tedious for him to deal with, he was most helpful before during and after the sale. Lee certainly put his customer first and as a result secured the sale. Thank you Lee for, all your help, guidance and advice, it was a pleasure to meet you.

Mr Daniel McCrossan, Mansfield , Mercedes-Benz of Sheffield

My wife and I would like to say how impressed we were with Nick, one of the salesmen, at Hull JCT. He sold us a brand new 3008, which we had no intention of buying. He spent time with us, wasn't pushy, and was very pleasant and professional. We also met the Manager, Neil,(new to us), who was also helpful, and made us feel very welcome, with no pressure applied. We have dealt with JCT Hull for a few years now, and have always found the Service staff very good, and helpful. We recommend your Hull branch to our friends, and also to anyone we talk to that may be thinking of buying a car, whether it be old, or new. What an excellent set of staff you have there.

Mr Alan Holt , Doncaster, Peugeot Hull

Customer service from Corin Ovendale was 1st class. When we collected our car it was late in the day, past 7pm but he was willing to show us all the criteria of our new car and wasn't in any rush for us to depart spending time to make sure we were thoroughly happy with our purchase as we have changed from a manual to an automatic, he also gave us a complimentary hold all with polishes etc in it and we were so pleased of the years free tax that he had organised for us. We will definitely recommend him to other family members and friends and my wife wrote a letter to him personally thanking him for his excellent customer service.

Mr David Hepburn, Worksop, Volkswagen Rotherham

I wish to extend my sincere thanks to "JCT600" and in particular to your salesman Mr Richard Beaumont, whose help, expertise, pleasant demeanour, and infectious enthusiasm, made my recent "car buying experience", a truly pleasurable one, so much so, that I would not hesitate to recommend "JCT600" to anyone in need of a new car. I wish you all deserved and continued success, long into the future.

Mr Stuart Stubbins , Doncaster , Mazda Leeds

I purchased a Vauxhall Insignia from the Bradford branch. I dealt with Joe Robinson who was very helpful & professional,I would certainly recommend him to anyone for future purchases

Mr Paul O'Brien, Saline, Vauxhall Bradford

I would like to thank Geoff Baird from JCT600 Price Right who made the purchase of my new car a great experience Geoff and the team sorted out a slight hiccup I had with my old car that was being part- ex for the new car. From start to finish wonderful customer service

Mrs Janis Allott, Barnsley , Priceright Sheffield

I have ordered my car from Paul Gregory and to date the service has been excellent. I am sure that Paul will deliver his promises and that my expectations will be met when I collect the car. Well done!

Mr John Challenger , Newport , Mercedes-Benz of Chesterfield

Enquired and subsequently bought a Vauxhall Mokka really pleased with purchase made easier with expert help & advice from James in sales who was extremely helpful, friendly, not pushy as we had experienced at three other dealerships and delivered everything he promised. No messing just genuine honesty. He was a pleasure to deal with. The car is everything I hoped for& better in certain areas. I strongly recommend visiting the Bradford showroom if you are thinking of buying a Vauxhall. You will be pleasantly surprised Thanks to all John B

Mr John Barraclough , Bradford , Vauxhall Bradford

I am extremely pleased with the service I received from Dominic Sedgwick at Chesterfield. I have been to many show rooms and can honestly say I felt really well looked after. Dominic demonstrated the highest customer service and was very attentive to my needs. I also feel that although the sale is over and I'm now driving my lovely little Beetle, the customer service will continue. A credit to the motoring industry .

Mrs Karen Tomlinson, Bakewell, Volkswagen Chesterfield

Excellent experience, Geoff the salesman who sold me the car was very helpful and I was impressed by his attention to detail.

Mr Ian Fowler , March , Volkswagen Sheffield

Having spent some time checking out what I did and didn't want I arrived at the Priory Park West site with info to hand. As a female buying a car on her own it's like dicing with death financially as it's always been a man thing ! I had already spent some time at another dealership on the same site (EH group), not a good experience. I have nothing but praise for the staff, and in particular Mr Gareth Barnes, he made the buying process an enjoyable one, he even gave me a bottle of wine as it was my birthday. Now that is what I call good customer service, brilliant. I will be recommending others to JCT600 Volkswagen Hull

Ms Teresa Bray , Hull , Volkswagen Hull

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