My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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We had a fantastic experience,this is our first VW and Sara was wonderful, she made it all so easy,no stress involved. Everything was explained so we could easily understand.we did not feel under any pressure,nothing was too much trouble.We could have coffee relax and make our decision. When we collected our car Sara took time to explain everything so we could drive away with confidence.We are delighted with our new car,Sara was professional, efficient and very friendly .All the staff were great and nothing was too much trouble. Thank you so much

Mr David Rookes , Darley Dale , Volkswagen Chesterfield

Brilliant experience from start to finish. Thanks to Oliver Jackson, so good to deal with and a real professional. Also to Rikki (Handover) and not forgetting Dillon White who got us hooked on JCT many years ago. Oh and BMW, for creating our wonderful 5GT

Mr Mike Ffelan , Preston, BMW Bradford

Well what can I say, the two days myself and wife spent looking and then buying a car words cannot describe.Every person from the manager down to tea lady was fantastic. Nothing was to much trouble for me and my wife thank you all so very much.Not forgetting Mr D Wheeldon thank you.

Mr John Poulton, Sheffield, Mercedes-Benz of Chesterfield

Very happy. Salesman was polite, direct and to the point. Very efficient and delivered the car on time and as required. Whole process was dealt with very efficiently and salesman went the extra mile to make sure the I was happy. First Audi for me and I think the car more than meets my requirements, a great car.

Mr Malcolm Martin, Beaconsfield , Audi Grimsby

This was my first visit to JCT600, I was very happy with the staff in Shipley, especially Graham, the sales representative. Very helpful, and gave me all the relevant information to make my choice. Loving my Adam!

Mrs Helen Hardaker , Bradford , Vauxhall Shipley

The whole thing was painless!!.Greg the salesman was helpful and efficient.He went through all the controls for me taking a lot of trouble. I am delighted with the car and would recommend your dealership without hesitation

Miss Jennifer Bush, Garforth, Kia Castleford

I was satisfied with my service salesman was very friendly I am very happy with my car thank you.

Mrs Lynne Thornely, Castleford , Kia Castleford

Fantastic experience, car ready on time. Geoff Baird made car buying easy and stress free. Geoff rang round the other garages, to find us the car we wanted and arranged for the car to be delivered to Sheffield for us to test drive at a time that was convenient for us. We had the lifetime shine done and Geoff kept the car in the garage till we arrived because the weather had been wet overnight and wow the car looked fantastic. We had a lovely coffee, everyone was friendly and helpful. Geoff was NEVER pushy, he was helpful and informative, very easy to talk to and went out of his way to help us. The BEST car buying experience ever, would highly recommend. The Z4 is fantastic and we will definitely buy our next car from them. Geoff kept us informed at all stages and was always there if we wanted to know any thing. Fantastic customer care, we were very well looked after and the car was pristine when we collected it. Thank you

Mr Raymond Atkinson, Doncaster , SEAT Hillsborough

Both me and my sister have had a great experience with Vauxhall Bradford, within the last month, we have both purchased a new car. The sales representative, Charlie Hopkins was absolutely fantastic, you couldn't ask for a better sales rep. He didn't pressure me or my sister into anything we didn't want and took into account everything we did. I had previously had a really bad experience with another car company and was very upset with the deal I had and both Charlie Hopkins and Peter helped me to overcome my situation and managed to get me a brilliant deal. I would recommend Charlie Hopkins to anyone who is looking to purchase a new car. I am very grateful I had the opportunity to deal with him and I can speak for both myself and my sister when stating I am very satisfied.

Miss Stephanie Jones , Wakefield , Vauxhall Bradford

From my first visit back in November to picking up my new car last week (14/02/14) the service I was given by Karen Dove was first class. Karen looked after me all the way through, keeping me up to date by phone, taking me on my test drive, which I was nervous about, went like a dream. Everyone at the dealership made me welcome, they were all friendly and helpful. I now have my brand new RED AUDI A1 which by the way is WOW, thank you Audi Sheffield especially Karen Dove whose professional, friendly customer service made my experience unforgettable.

Mrs Carole Barker , Tibshelf, Audi Sheffield

Bought a C Class from Christian at Mercedes Benz of Chesterfield. The whole experience was excellent with Christian doing what he said he was going to do when he said he would do it. A nice car and a great experience.

Mr John Saddington, Chesterfield , Mercedes-Benz of Chesterfield

This is the second time we have purchased a car from JCT600, on this occasion we purchased a nearly new Mini from Bradford. The level of service we received was first class. The sales personnel could not have been more attentive and courteous, well done in particular to Becky Atkins (a breath of fresh air). Thank you very much from myself and also my wife.

Mr Graham Bateson, Barnsley, MINI Bradford

Excellent experience. Dealt with Dan Longman throughout. He was friendly and courteous and explained everything in detail without being at all "pushy". We had a good test drive and didn't feel at all rushed or pressurised into making a decision. Having decided to purchase the car we were kept informed at each stage of the process until delivery. We would certainly recommend JCT600 Hull and Dan in particular. Thank you for making what in the past at other car dealerships a bit of a chore into a pleasurable experience. We are delighted with the car too!

Mr Alan Smith , Kirk Ella , Volkswagen Hull

It was a fantastic first class experience. Lupton our sales assistant was friendly, polite and very understanding of my wants and needs out of the car. He listened intently and advised me the best way possible. It was a stark difference to the, all I want to do is sell you a product that doesn't suit you and you don't want, attitude we received from Jenna at you Peugeot garage just up the road. Back at Vauxhall both Lupton and Peter, the head honcho, were superbly friendly with a no pressure attitude that I like when making a big purchase. I applaud their technique and helpful manner.

Mr Timothy Shackleton, Bradford , Vauxhall Bradford

This is the second car I have bought from this dealership and I was very happy with the service and after service. The person who sold me the car was very friendly and helpful She made me feel welcome and at ease.I found that nothing was too much trouble. All the staff were approachable and amenable in all the departments

Mrs Marie Gibson, Sheffield, Mercedes-Benz of Sheffield

My experience of buying a car at JCT600, Menston was brilliant. Everyone is very pleasant and helpful, particularly Jonathan and Max who were very good and a pleasure to deal with. It was such a straightforward process and I am more than happy with my new car and the deal I received. I would definitely recommend JCT600 Menston to everyone.

Ms Janet Longfellow , Guiseley, Peugeot Menston

The service that I received from the Hull Volkswagen dealership was excellent. My new car was delivered to the dealership within a week of placing the order. The sales staff were very efficient and polite. I am very pleased with my new car. I have had Volkswagen cars for about 30 years and have always been very impressed with the level of service that I have received from the dealers.

Mr Robert Gibson, Kingston upon Hull , Volkswagen Hull

Excellent all round service, with first class facilities in your new showroom

Mr Stuart Rankin , York , Audi York

A very pleasurable experience. Sales executive Rebecca Clark was extremely thoughtful and knowledgeable and couldn't do enough for us. I would recommend this dealership to anyone who wants that excellent service.

Mr Colin Wilsher, Leeds, Audi York

Fantastic pre and after sales service from Christian at Mercedes Chesterfield. Would happily recommend him and the dealership to anyone.

Mr Matthew Green, Chesterfield , Mercedes-Benz of Chesterfield

The staff (particularly Laurie) were excellent at Volkswagen Wakefield. They listened to my wishes when purchasing my new car and came back with a better price than Hayseldon Barnsley. Thank you so much. I love my new polo and will definitely be back in the future!

Mrs Lorna Gravil, Barnsley, Volkswagen Wakefield

Excellent level of service both before and during the car sale process. Very happy with your garage staff and would happily recommend you to others

Mrs Claire Stroud, Preston, Volkswagen York

My wife found the car on JCT600 website and left contact details. Next day Jenna rang me and emailed me detailed photos of the car, even pointing out the small scratch. I drove up from Newbury to view the car, everything was exactly as I had been told. Jenna explained everything to me, she was fantastic. Two weeks later, my wife and I travelled up to Bradford (4 trains) to collect our car. We were made to feel extremely welcome. From start to finish I was given good customer service. We are already recommending JCT600 as the place to look for a new or used car.

Mr Grahame Fish, Newbury, Peugeot Bradford

< Having never bought a second hand car from a main dealer garage before, I have to say I will never not buy one from a main dealer again, and it will definitely be from a JCT600 garage again! Your service from start to finish is just 1st class. As for the staff they were more than helpful with any questions and always maintained a very high courteous standard of service! I would recommend you to anybody 100% service.

Mrs Sylvia Torrano-Harling , Bradford , Peugeot Bradford

My wife and I were extremely pleased from the service and attention we were given. Nothing was too much trouble. We travelled over 30 miles to view and eventually purchase our vehicle and was made to feel welcome right from the start. No one was pushy and all our questions were answered in a very professional manner. We have no hesitation in recommending this dealership to our friends and family and will consider using the dealership again in the future. Thank you so much Lawrence Good and Darren the manager for treating us both like people.

Mr Peter Howarth, Sheffield, Priceright Sheffield

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