Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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An excellent customer service experience offered by Wayne Duplock when purchasing our daughters first car. Wayne was very understanding to our needs, explained everything in detail and was very thorough. We felt relaxed the whole time we were in the showroom. He worked true to his word when offering time scales and met those deadlines. A true gentleman and fantastic asset to your organisation. Thank you Wayne, I would certainly recommend you to friends and family. Steve, Alison and Molly Simpson

Mrs Alison Simpson, Rotherham, Priceright Sheffield

A merry Christmas to all at JCT600 especially Chesterfield and Lee Cobb and all the staff who where brilliant. A very nice experience all the way through. David and Marian Bird. PS Car is fantastic I am very pleased.

Mr David Bird, Bakewell, Volkswagen Chesterfield

I would like to take this opportunity to thank Mike Smith for all the help he provided whilst choosing our new Volkswagen Golf. He was extremely courteous, helpful, new his stuff and was very patient. Nothing seemed too much trouble. I would most definitely recommend Mike personally and the dealership as a whole to all my family and friends. Having spent over 30 years in the motor trade working for franchises, dealerships and latterly as a consultant I know only too well how badly customers can be treated. I am very pleased this was not the case with Mike at JCT600. Congratulations to the team and a Merry Christmas

Mr David Dowling, Sheffield, Volkswagen Sheffield

I have just purchased a groove up! having upgraded from a high up!. I have to say that the staff have always been brilliant with me whenever I have visited the showroom from sales, service & reception the staff are very professional, welcoming & helpful. In particular I would like to mention Richard Froggat & Corin Overdale who made the sales experience very smooth, even when there were a few user errors!! I will always recommend Volkswagen Rotherham to friends & family & I will definitely return in the future.

Mrs Sue Schmitz-Butler, Worksop, Volkswagen Rotherham

I live in Kent and bought the car from JCT600 in Bradford. Tony Mitchell was helpful and very easy to deal with. Car was delivered and my old BMW taken back in part exchange. Very pleased with the car

Mr Chris Porter, Stockbury, BMW Bradford

Met Lee Cobb about 6 weeks before I purchased car and was so impressed by him and he spent time taking us out in a Tiguan. We tried several makes of cars having test drives but I emailed Lee and ask him if he had a SV. He contact me on return and with his persuasive manner eventually sold me a SV with which I am very happy with, so thanks Lee.

Mr D Barksby, Worksop, Mercedes-Benz of Chesterfield

Dealing with Simon Lidguard from start to finish was fantastic always happy to help, if I had any questions he would get an answer for me very quickly

Mr Andrew Cramer, Grimsby, Audi Grimsby

Thank you to Gerald at JCT600 Volkswagen York. He was extremely helpful and very patient when asked lots of questions! He made the experience of buying a car easy and I wouldn't hesitate to recommend this dealership.

Miss Emily Saunders, Sheffield, Volkswagen York

I have had a great experience dealing with Chris Sugden, he has been really helpful and has helped choose the right car for me. I would definitely recommend him to family and friends.

Mr Usman Zamir, Bradford, Volkswagen Bradford

Extremely good and prompt service. The salesman was as helpful as he could be and took full account of my needs. The handover of the new vehicle was a very pleasant experience.

Mr Alexander Robertson-Kellie, Okehampton, Audi Lincoln

Ordered and collected my fantastic new Volkswagen Golf Match at VW Sheffield, The salesperson Karen Gardner was very professional, helpful, and very good at her job!

Mr Barry Kingswood, Sheffield, Volkswagen Sheffield

Very happy with the buying process at JCT600 Mazda Leeds. I was looking for a Mazda2 and realised that good ones at the right price tend to be sold by Mazda dealers very quickly. I'd just missed a 12-plate locally, and a 10-plate at JCT600 - the Sales Exec at JCT600 Richard Miller asked me what I was looking for (price range/colours/spec/fsh) and rang me back within 10 minutes to say that there were 2 matches just coming into stock. I'm from Coventry some 120 miles away and was pleased that JCT600 would hold both cars until I could test drive them both 48 hours later. There was no 'hard sell' and the price for both cars were competitive - in the end I realised that I wanted a 5-door model. Two days later I collected a serviced and valeted TS2 with fsh, Mazda warranty, low mileage, and cheap RTI cover. Thank you Richard and JCT600 :)

Mr Paul Civil, Coventry, Mazda Leeds

I found my experience at the dealership amazing. It was a great day looking and trying out the different cars. The help and knowledge of the cars was good and I was very pleased with what was to offer. Everyone was very polite and helpful and a thank you to Mr Blake Keogh for the time.

Mr Harry Foxcroft, Grimsby, Audi Grimsby

Great service from all at Lincoln Audi. Special thanks to Anthony for the problem free buying experience and for the memorable handover. The car is great (A3). Thanks.

Mr Nick Stewart, Scunthorpe, Audi Lincoln

Just fantastic. Liam Hudson was just fantastic

Mr Glen Myers, Sheffield, Mercedes-Benz of Sheffield

Picked up my new A3 this week from Lincoln Audi, it is nice to see a dealer that puts customer service as their priority. Ben Hall kept me up to date all the way from first contact to handover. I could have purchased from a larger dealer, but they simply didn't have the same level of attentiveness. Thanks guys, thanks Ben.

Mr David Greensmith, Stonehouse, Audi Lincoln

Collected my new SEAT Leon, totally impressed by the Sales Team and the update on information on delivery.

Mr Brian Taylor, Otley, SEAT Menston

It was a good buying experience and I am very impressed with the CLS. I hope it is as reliable as my previous two E classes. We have always enjoyed the quality of service provided by Mercedes-Benz and this is one of the reasons why we keep coming back.

Mr Andrew Nicholds, Doncaster, Mercedes-Benz of Doncaster

I have just collected my car from Chris Sugden at JCT600 Volkswagen. I must say that the service that I have received is second to none. He helped me and my brother choose the perfect car and we feel totally over whelmed at the service provided. Thank you Chris.

Mr Mohammed Shafaq, Bradford, Volkswagen Bradford

During my visits to your show room I found Brian Strutt to be an excellent member of your company. He was very helpful in all ways and organised the car quickly and explained the controls etc well when I collected it. So far, I am very pleased with the vehicle and look forward to many years of happy motoring with it.

Mr Edward Green, Doncaster, Mercedes-Benz of Doncaster

From the moment the receptionist introduced us to Kevin Rhodes we knew we were dealing with a very likeable, honest and professional salesman. His attention to detail could not have been better and the process of buying a new E250 CDI was painless. Well done Kevin!

Mr David Bailey, Doncaster, Mercedes-Benz of Sheffield

Stuart was extremely helpful in every aspect while buying our car nothing was too much trouble. Well mannered and courteous explained every thing to us in a very patient way and made sure we understood it all, definitely will be buying the next car from this showroom many thanks Stuart for an extremely happy car buying experience.

Mr William Nicols, Sheffield, Mercedes-Benz of Sheffield

Great service from Felix at Rawdon PriceRight. I saw the car I was looking for and was allowed to take for a test drive (even though 21). Once confirmed I would be buying the car, Felix even came in on his day off (the day before his birthday) so I could pick the car up, even though there was a hiccup by me which created an unexpected 1 hour delay. Fantastic from start to finish, would definitely recommend JCT600 to friends and family. Thanks!

Mr Ben Richardson, Garforth, Priceright Rawdon

It was a real pleasure purchasing a new vehicle from Mazda JCT600 Leeds. The service I received was hassle free, efficient and a really enjoyable experience. Many thanks to all the team in Leeds, I would definitely recommend you in the future.

Mr Glenn Armes, Leeds, Mazda Leeds

I am a Motability customer and after visiting several other Motability dealerships in the area and being disappointed with their customer care I visited the Peugeot, Hull dealership. This was a totally different experience the staff were so helpful and Roger Brocklesby the Motability specialist could not have been more helpful. He has contacted me throughout the process to let me know how things were going and definitely went the extra mile. In 3 years when my car is due for renewing I will be going straight back and purchasing another Peugeot.

Mrs Amanda Nightingale, Hull, Peugeot Hull

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