My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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I had my heart set on an Audi TT for 9 years and therefore wanted to buy from a reputable company that I could trust. Following recommendation from a family member, I paid a visit to Sheffield Audi showroom. Time was spent with Mr Rob Searson who listened and noted the specifics of the desired car I was looking for. Mr Searson searched extensively throughout the country for a car that met my criteria. Unfortunately my initial visit was unsuccessful however I felt confident that Mr Searson would contact me if a suitable car became available. Several weeks later I was invited to come in and test drive a car. The car wasn't exactly what I was originally looking for, it was even better and at a very good price! A deal was negotiated and a couple of weeks later I owned a dream car! I cannot fault the service at the Audi Sheffield showroom. All staff are extremely professional, friendly and reliable.

Miss Zena Wilcockson, Chesterfield , Audi Sheffield

Just picked up our new Astra from Charlie, the service was great and it is the second car we have had in 12 months. Hope to be back again soon!

Mr Keith Butterfield , Bradford , Vauxhall Bradford

I had had cars through the Motability scheme for quite some years now, and the people at each dealership are all suitably trained advisors where disability needs are concerned. Take the Renault I got in 2010. I thought the advisor was very pleasant and helpful enough but, it was clear that this is what they did, day in, day out. Now compare that with the welcome we received from JCT600 at Hull. Anyone would think we had walked in looking to buy a Bentley GT ! Roger the young man who introduced himself answered all our questions re - motability etc and answered questions we had not thought to ask, but, first he made sure we were comfortable, provided with refreshment and only when we were ready, showed us the model we wanted to look at. There was no feeling of being hurried, as though he had no one else to see after us, although he must have had plenty to do. Once I had decided on a car, spec, colour etc that was it. Done. Easier than I could ever have imagined. He phoned me at every stage, when it was being built, transported, expected hand over date, everything. I cannot imagine him treating me any different if I had showed an interest in an Aston DB9 ! Fantastic car our Peugeot 2008 and all of this has left my wife and I with the feeling that, although Roger is a member of JCT600's staff, he was actually working for us. Thanks to Peugeot Hull

Mr Shaun Nicholson, Bridlington , Peugeot Hull

This is the second car we have purchased from Mercedes Benz of Sheffield. On both occasions the salesperson was Robin Copley who was extremely professional and efficient and when we have the car serviced in the past he has always had a friendly word with us.

Mr Kenneth Wharton , Wath upon Dearne , Mercedes-Benz of Sheffield

While waiting for a service to be completed on my existing E Class wandered outside to look at the offers on the forecourt - on returning to the building Michelle who had seen me looking had a chat about the car I was looking at and returned to on several occasions - she was most professional and even though I had said I was not there to purchase offered a test drive to compare the newer model with my own car. The result was a conversation and negotiation that gave me a deal to exchange that I found difficult to refuse. Michelle has been most helpful throughout the process keeping me informed at every stage - the vehicle is due back in for some minor work which was part of the process to ensure that I was 100% happy with my new purchase. Would definitely recommend this dealership - the last vehicle was purchased new from here but the service has improved considerably from some years ago.

Mr David Butcher , Barnsley, Mercedes-Benz of Sheffield

Even though we took delivery of our car on the 1st March when a large number of customers had to be dealt with, the staff at Doncaster Audi especially Josh made the experience and the day special. My husband and I would like to congratulate the team at Doncaster for the organisation of the day and their attention to detail.

Mrs Julie Jackson , Masfield , Audi Doncaster

I went to the Audi garage not exactly sure what I wanted. A salesman there (Bryan Windle) met with me, took his time and advised what cars would work for me after I explained what I wanted. I explained that I was not yet ready to buy a car and Bryan was very patient with me as I went off to test drive other cars. I've been to all the main dealers and by far Bryan treated me well above all the others. He was friendly, very approachable and we built up a nice rapport. He called occasionally to ask how I was getting on and we chatted about all sorts. After I had gone and test driven half a dozen cars I would chat about them with Bryan. I think Audi make brilliant cars, but I honestly think I based my decision to buy Audi a lot on the way I was treated by Bryan at the Lincoln Audi. I just wish all sales people out there were like Bryan :0).

Mr James Wightman, Lincoln, Audi Lincoln

Called in a Lincoln Audi after running across a large pothole. They happily did a check on the car and confirmed that no damage had been done. I am very grateful for the peace of mind this has given me and would like to express my appreciation of the service provided at Lincoln Audi.

Mr Chris Holmes , Newark , Audi Lincoln

My wife and myself had a fantastic experience purchasing this car. The staff were extremely polite and professional. The young gentlemen called Liam was very efficient, friendly and informative, and we would not hesitate to recommend to others. First class service and five star vehicle. Thankyou

Mr Zaher Younis , Barnsley, Mercedes-Benz of Sheffield

Potential disaster averted thanks to the excellent customer care and service received! On my driving the purchased car from the garage various faults emerged.Peugeot Bradford promptly liaised with Peugeot Hull who loaned me a courtesy car and Volkswagen Hull where my car was fully inspected, new parts fitted and the car fully tested.Whilst my initial reaction was disappointment and unease, I cannot fault the prompt, efficient, helpful way in which JCT600 dealt with the issues. I drove my car home today in glorious weather with the roof down and it performed perfectly. Customer satisfaction? Yes, absolutely.

Mrs Pamela Owen , Driffield , Peugeot Bradford

I have just received my new car Peugeot 3008 I am over the moon with it. I was looked after be a very polite and helpful young man called Roger nothing was a trouble to him if we needed to know anything he was there with the answer for us he could not have been more helpful to me. This is the 3rd car we have had from you and I would recommend you to anyone. Thank you so much JCT 600 and a very big thank you to Roger. Mick Rogers Melton North Ferriby nr Hull

Mr Michael Rogers , Melton North Ferriby , Peugeot Hull

We dealt with James Kendall for all of our transaction. I would like to say he was a pleasure to deal with and a real asset to your company. He has fantastic customer service skills and his service and my experience with him would most defiantly make me purchase another vehicle from JCT600

Miss Rebecca Furness, Heckmondwike , Vauxhall Bradford

This is the first time I have bought a brand new car and the whole process from ordering to driving away my new Seat Leon was handled brilliantly by Jonathan Wensley at Menston. I arrived not really knowing what I wanted and now have the best car I've ever owned. Jonathan went through all the options, colours etc and showed me a Leon with 17" alloys that really make all the difference to the car. These were really out of my price range but in the end included in the deal I got - fantastic. I was also really impressed that I was able to pick up the 14-plate car at 11am on Saturday 1st March which was also really important to my daughter. The car is wonderful to drive so I have all the staff at JCT600 to thank especially Jonathan. This is a first class dealership and I'll be getting my next new car there in 3 years time. I shall certainly be recommending JCT to all my friends.

Mr Stephen Marshall, Ikley , SEAT Menston

Excellent transaction. Found everyone to be friendly and helpful. Special thanks to Adam (Robinson) who looked after us from start to finish.

Mr Arthur Avery , Hornsea , Peugeot Hull

After seeing the new S3 online and reading the motoring magazines' reviews I just had to have one , especially a two door in brilliant red . We called in at Lincoln Audi in June 2013 and were introduced to Stuart Cresswell who handled everything from start to finish . As soon as Lincoln Audi had an S3 demonstrator Stuart arranged for myself to borrow it for a couple of weeks while mine was being created in Germany. I cannot praise Stuart and all the Lincoln Audi staff highly enough for all the effort they put into my purchase . The car arrived at Lincoln Audi and was ready for collection on 1st March 2014 at 2pm Everything was ready , brilliant service , We would highly recommend .

Mr Ian Furneaux, Grimsby , Audi Lincoln

I purchased my first ever brand new car from here. I ordered the car last year so had a 5 month wait. It went quicker than expected and Reece kept me informed at all stages. All staff were friendly and professional they certainly made us feel important everything from ordering to collecting went smoothly. I am thrilled with my new car and will defiantly be back....Thank you

Miss Lora Campbell , Buxton , Audi Sheffield

Both my wife and myself were extremely satisfied with the professional and efficient way David Wells acted though out choosing, ordering and collecting our new Q3.

Mr Peter Latham , Broughton, Audi Grimsby

A first class service was provided by Jayne Cooke at the dealership. This is the best Audi customer experience I have had, having purchased new Audi’s from other dealerships in the past. From placing the order to handover of my wife’s new Audi AI Sportback Style Edition, you could not have asked for a better service, with regular updates along the way. Friendly, professional and passionate about satisfying the customer, she is a credit to the dealership. Despite being around 100 miles away, it was worth the journey and I will certainly be making Boston Audi my first port of call for future vehicles.

Mr Alan Taylor , Maldon , Audi Boston

Very good polite service and communications, made very simple to buy a new car, even to the point of delivering the car to my home.

Mr Andrew Neal , Stamford , Audi Boston

I have purchased my 5th car from your company and again the service has been first class.From my first enquiry to the collection of the vehicle the service, the warm and friendly staff at the dealership and especially the sales team of John Gibson and Michael Johnson has been excellent I would gladly recommend your dealership. thanks again march 2014

Mr David Riggot , Chesterfield , Audi Sheffield

We decided to buy our car from a VW Dealer (1st time for everything) so that we would have peace of mind that as well as knowing we were going to get a car that would be of good quality but more importantly the aftersales would be "above the rest".We were not disappointed thanks to the excellent care given by Andrew Wilson,we were able to try a few cars before we decided and with the helpful advice Andy gave with regards to engine choice we were more than satisfied with our choice of car and the whole service packages. We look forward to coming into the dealership in the coming years for the car's servicing and any future car purchases. I for one will be recommending JCT600 VW to my friends!

Mr Gavin Foyston , Hull, Volkswagen Hull

Fantastic service from start to finish. Attention to detail on finding the right car was great. Friendly sales person (Natasha) could not have done more to help. Would definitely recommend

Mr Charles Wileen, Bottesford , Vauxhall Castleford

I purchased the car from Lee,who is a credit to your company,he took me through the car from end to end explained everything which then gave me confidence to buy the car there and then,I picked up the car last Saturday morning everything was as agreed, and Lee went over the car again showing me how to work the sat/nav etc... Nothing was too much trouble for him as I said he is a credit to your company,and I look forward to meeting him again George Hinchliffe

Mr George Hinchcliffe, Stockport , Mercedes-Benz of Sheffield

Impeccable service all round. From initial viewing right through to dealing with all of the paperwork, answering queries and handing over. Thank You SEAT.

Mr Michael Todd, Keighley , Peugeot Menston

A very friendly and efficient experience, would definitely recommend.

Mrs Ann Johnson , York, Volkswagen York

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