Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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I purchased a Vauxhall Insignia from the Bradford branch. I dealt with Joe Robinson who was very helpful & professional,I would certainly recommend him to anyone for future purchases

Mr Paul O'Brien, Saline, Vauxhall Bradford

I would like to thank Geoff Baird from JCT600 Price Right who made the purchase of my new car a great experience Geoff and the team sorted out a slight hiccup I had with my old car that was being part- ex for the new car. From start to finish wonderful customer service

Mrs Janis Allott, Barnsley , Priceright Sheffield

I have ordered my car from Paul Gregory and to date the service has been excellent. I am sure that Paul will deliver his promises and that my expectations will be met when I collect the car. Well done!

Mr John Challenger , Newport , Mercedes-Benz of Chesterfield

Enquired and subsequently bought a Vauxhall Mokka really pleased with purchase made easier with expert help & advice from James in sales who was extremely helpful, friendly, not pushy as we had experienced at three other dealerships and delivered everything he promised. No messing just genuine honesty. He was a pleasure to deal with. The car is everything I hoped for& better in certain areas. I strongly recommend visiting the Bradford showroom if you are thinking of buying a Vauxhall. You will be pleasantly surprised Thanks to all John B

Mr John Barraclough , Bradford , Vauxhall Bradford

I am extremely pleased with the service I received from Dominic Sedgwick at Chesterfield. I have been to many show rooms and can honestly say I felt really well looked after. Dominic demonstrated the highest customer service and was very attentive to my needs. I also feel that although the sale is over and I'm now driving my lovely little Beetle, the customer service will continue. A credit to the motoring industry .

Mrs Karen Tomlinson, Bakewell, Volkswagen Chesterfield

Excellent experience, Geoff the salesman who sold me the car was very helpful and I was impressed by his attention to detail.

Mr Ian Fowler , March , Volkswagen Sheffield

Having spent some time checking out what I did and didn't want I arrived at the Priory Park West site with info to hand. As a female buying a car on her own it's like dicing with death financially as it's always been a man thing ! I had already spent some time at another dealership on the same site (EH group), not a good experience. I have nothing but praise for the staff, and in particular Mr Gareth Barnes, he made the buying process an enjoyable one, he even gave me a bottle of wine as it was my birthday. Now that is what I call good customer service, brilliant. I will be recommending others to JCT600 Volkswagen Hull

Ms Teresa Bray , Hull , Volkswagen Hull

I have been very impressed with the service I received from the Mazda dealership.Richard has been very attentive and answered all my questions He speedily returned my phone calls and gave a full explanation of the car. He was very pleasant at all times and ensured that I was satisfied with the deal,emphasising that he would be only too happy to give further advice if necessary. this he has already done!

Mr Martyn Booth , Leeds, Mazda Leeds

Very helpful staff and a very professional garage.

Mrs Caroline Davis , Otley , Vauxhall Bradford

From start to finish we were dealt with impeccably by Joe Robinson. He worked hard to get us the deal we wanted and went the extra mile to give us the things we needed to clinch the deal. He then regularly updated us on the progress of our order, over and above the online tracking facility. Nothing was too much trouble and he was always extremely professional. If we ever rang up and he wasn't there, he rang us back as soon as he was able and even rang to check how we were getting on with the new car at the end of our first week of ownership. We are very pleased with the service and will recommend this branch but in particular Joe, to family and friends looking to buy.

Mrs Tracey Thompson, Bradford , Vauxhall Bradford

Josh Shores demonstrated the highest possible customer care. From the first email to me being able to drive the car away took around two weeks. He was efficient, approachable as he guided me through the process. I couldn't have asked for better care.

Mrs Gina Claridge , Holton Le Clay , Peugeot Hull

Just completed the purchase of a Vauxhall Insignia from Priceright Sheffield. Geoff Baird handled the sale negotiations very professionally (as he did the part ex valuation) and made the purchase stress free despite a minor setback with an agreed repair. I would recommend JCT600 to any prospective purchaser and will, no doubt, return in the future. Cheers Geoff!!

Mr Kevin Lucas, Atherstone , Priceright Sheffield

Graham Bulmer really looked after us from the moment I contacted JCT600 by phone, really prompt with responses to my emails, great person to deal with, he kept us well informed and did everything he said he would and had us driving away in a Tiguan R line much sooner than I expected, will definitely recommend :-)

Mrs Sarah Slingsby , Huddersfield , Volkswagen Wakefield

After being undecided which new car to buy. I called at Lincoln Audi to look at an A3. I was put into the very capable hands of Karl Horsewood, who couldn't have been more helpful. The demonstration of the car was excellent and he gave us all the information needed to make an informed choice. Upon deciding on an Audi A3 S Line, Karl kept us updated on delivery date. We went in to collect the car. We were greeted by very friendly staff together with Karl. The car was then unveiled in all it's glory. The hand over was exceptional with everything being explained including my phone being connected. My wife was very happy with the flowers. Can I just add everyone we have been in contact with at Lincoln Audi has been very polite and helpful. Thanks to everyone

Mr Steve Hockney , Lincoln , Audi Lincoln

Would like to say a big thank you to the guys at Grimsby Audi especially Mr David Wells for making the impossible possible.Back in February I found this car on the AA website and it ticked all the boxes apart from it was 140 miles away! Just on the off chance I rang Grimsby Audi to inquire about it and spoke to David. He emailed me more pictures,service info,etc and promised me the car is 100% and that he would even deliver it!,sounds to good to be true.what can I say,I'm now the very proud owner of a R8! Thanks again P.S say sorry to David for making him do a 300 mile round trip! The mans a star!

Mr Chris Falkus, Benfleet, Audi Grimsby

Having received my new car yesterday I would just like to say how pleased I am with the vehicle and also the help and information given by Mr James Kendall throughout the process from start to finish. The service provided has been excellent and we have been very pleased with James, as he has answered all my questions and has treated us in a very pleasant manner. Also having used this dealership many times we have no hesitation in using them again as and when required. Thank You David & Elaine Greenwood

Mr David Greenwood, Leeds, Vauxhall Bradford

Having received my new car yesterday I would just like to say how pleased I am with the vehicle and also the help and information given by Mr James Kendall throughout the process from start to finish. The service provided has been excellent and we have been very pleased with James, as he has answered all my questions and has treated us in a very pleasant manner. Also having used this dealership many times we have no hesitation in using them again as and when required. Thank You David & Elaine Greenwood

Mr David Greenwood, Leeds, Vauxhall Bradford

Wow what a breath of fresh air! After some really poor experiences with other local main dealers we were somewhat apprehensive about making further efforts to replace my Mum's car. But I have got the give credit to JCT600 the whole team was such a pleasure to do business with. In particular I need to mention the professional yet friendly manor in which Gareth Barnes our sales executive dealt with the purchase. Buying a new vehicle should be an enjoyable time and Gareth made it just that. No Stress No Hassle No Nonsense. Gareth clearly works very hard at JCT600 I wish I could find a 'Gareth' to work within my business. We was so happy with the sale of my mums new VW UP we have now purchased a new Beetle.

Mr Tony Wilkinson, Hull, Volkswagen Hull

I had my heart set on an Audi TT for 9 years and therefore wanted to buy from a reputable company that I could trust. Following recommendation from a family member, I paid a visit to Sheffield Audi showroom. Time was spent with Mr Rob Searson who listened and noted the specifics of the desired car I was looking for. Mr Searson searched extensively throughout the country for a car that met my criteria. Unfortunately my initial visit was unsuccessful however I felt confident that Mr Searson would contact me if a suitable car became available. Several weeks later I was invited to come in and test drive a car. The car wasn't exactly what I was originally looking for, it was even better and at a very good price! A deal was negotiated and a couple of weeks later I owned a dream car! I cannot fault the service at the Audi Sheffield showroom. All staff are extremely professional, friendly and reliable.

Miss Zena Wilcockson, Chesterfield , Audi Sheffield

Just picked up our new Astra from Charlie, the service was great and it is the second car we have had in 12 months. Hope to be back again soon!

Mr Keith Butterfield , Bradford , Vauxhall Bradford

I had had cars through the Motability scheme for quite some years now, and the people at each dealership are all suitably trained advisors where disability needs are concerned. Take the Renault I got in 2010. I thought the advisor was very pleasant and helpful enough but, it was clear that this is what they did, day in, day out. Now compare that with the welcome we received from JCT600 at Hull. Anyone would think we had walked in looking to buy a Bentley GT ! Roger the young man who introduced himself answered all our questions re - motability etc and answered questions we had not thought to ask, but, first he made sure we were comfortable, provided with refreshment and only when we were ready, showed us the model we wanted to look at. There was no feeling of being hurried, as though he had no one else to see after us, although he must have had plenty to do. Once I had decided on a car, spec, colour etc that was it. Done. Easier than I could ever have imagined. He phoned me at every stage, when it was being built, transported, expected hand over date, everything. I cannot imagine him treating me any different if I had showed an interest in an Aston DB9 ! Fantastic car our Peugeot 2008 and all of this has left my wife and I with the feeling that, although Roger is a member of JCT600's staff, he was actually working for us. Thanks to Peugeot Hull

Mr Shaun Nicholson, Bridlington , Peugeot Hull

This is the second car we have purchased from Mercedes Benz of Sheffield. On both occasions the salesperson was Robin Copley who was extremely professional and efficient and when we have the car serviced in the past he has always had a friendly word with us.

Mr Kenneth Wharton , Wath upon Dearne , Mercedes-Benz of Sheffield

While waiting for a service to be completed on my existing E Class wandered outside to look at the offers on the forecourt - on returning to the building Michelle who had seen me looking had a chat about the car I was looking at and returned to on several occasions - she was most professional and even though I had said I was not there to purchase offered a test drive to compare the newer model with my own car. The result was a conversation and negotiation that gave me a deal to exchange that I found difficult to refuse. Michelle has been most helpful throughout the process keeping me informed at every stage - the vehicle is due back in for some minor work which was part of the process to ensure that I was 100% happy with my new purchase. Would definitely recommend this dealership - the last vehicle was purchased new from here but the service has improved considerably from some years ago.

Mr David Butcher , Barnsley, Mercedes-Benz of Sheffield

Even though we took delivery of our car on the 1st March when a large number of customers had to be dealt with, the staff at Doncaster Audi especially Josh made the experience and the day special. My husband and I would like to congratulate the team at Doncaster for the organisation of the day and their attention to detail.

Mrs Julie Jackson , Masfield , Audi Doncaster

I went to the Audi garage not exactly sure what I wanted. A salesman there (Bryan Windle) met with me, took his time and advised what cars would work for me after I explained what I wanted. I explained that I was not yet ready to buy a car and Bryan was very patient with me as I went off to test drive other cars. I've been to all the main dealers and by far Bryan treated me well above all the others. He was friendly, very approachable and we built up a nice rapport. He called occasionally to ask how I was getting on and we chatted about all sorts. After I had gone and test driven half a dozen cars I would chat about them with Bryan. I think Audi make brilliant cars, but I honestly think I based my decision to buy Audi a lot on the way I was treated by Bryan at the Lincoln Audi. I just wish all sales people out there were like Bryan :0).

Mr James Wightman, Lincoln, Audi Lincoln

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