My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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First class service from Patrick Smith. It's nice to walk into a garage and be welcomed by friendly faces. He helped us design our car and was not pushy in any way! Plenty of contact before collection of our car to keep us up to date with what was going on which was good. Collection day of our car was made very special by the unveiling of our car and photos and a board at the side of our car with our name on, very thoughtful indeed! We've bought a first class car from a first class company, Thank you Audi York.

Mrs Nicola Swales, Thirsk, Audi York

Not bought an Audi previously so new experience for me. Sales team helpful and gave me a demo car for the day. Collected new car on the day agreed and all the extras were fitted as planned. now enjoying the driving experience which is very different in a Q3 Quattro diesel compared to my previous petrol Merc saloon.

Mr Leslie Francis, Newark, Audi Lincoln

I recently purchased an Audi Q3 from Lincoln Audi. From the first telephone to driving away my car the service was outstanding, nothing was ever a problem when I called with a query and would recommend anyone looking for an Audi to contact them.

Mrs Cherie Fisher, Bothwell, Audi Lincoln

Hi, this is my third Peugeot that I have purchased through JCT600, Hull. My first was a 407. Then I traded this in and bought a 308SW and now I have traded this one in and bought my lovely 3008. I have always dealt with the same person and he and I have developed a really good understanding and he has always been most helpful in obtaining the vehicle that I have been looking for. JCT600 have been first class when it has come to sorting out any problems/issues etc and wouldn't hesitate in recommending you to my friends and neighbours. Keep up the good work.

Mr Les Gill, Brought, Peugeot Hull

Wonderful, the nicest car deal I've ever done in 52 years of motoring. Nox & Darren handled everything so professionally, the negotiations were fun as it should be. Thanks chaps, nice one. regards Steve Phillips

Mr Stephen Phillips, Beverley, Peugeot Hull

I was fortunate to find, online, the vehicle I hoped to buy, being sold by your dealership. Your sales executive, Tony Mitchell was superb in his attention to detail, patience and understanding of all my requirements. It was a pleasure dealing with him and I will unreservedly recommend him and your firm to others.

Mr Errol Rudnick, London, BMW Bradford

Great service from Taj, rally helpful, explained things clearly. Started off with someone else but wasnt entirely sure this person knew what they were doing so Taj took over the service issues I had. Really great service, thank you. makes a nice change to have somebody who really does care about your service experience.

Mrs Melinda Rudge Priestley, Leeds, Vauxhall Bradford

Have just bought a replacement Golf (earlier than planned) after having previous Golf for almost 2 years. Last one was bought from JCT600 Hull from same sales person. I found the sales person, Ryan Saunders, and the JCT600 philosophy very honest about the deals available and no pressure was used to close the sale. After a couple of visits and a fair bit of time, 3 or 4 hours in total, I obtained a deal well within the budget I had set myself. Should also comment about the excellent service from the service department . This is an organisation that understands what customer service should be like.

Mr Graham Atkins, Hull, Volkswagen Hull

Brilliant aftercare - even after 6 months when I had forgotten some details it just took a phonecall and everything was explained! The guys are really patient during and after sales and made sure I was happy with everything. If you want piece of mind & great customer service I'd definitely recommend JCT600!

Miss Sorcha S, Leeds, Volkswagen Bradford

Bought a new VW Golf 1.6 Blue motion from the Bradford showroom and have to say it is one the best experiences I've ever had in terms of buying a vehicle. Steve Thompson was a real gent and very professional and I'd have no problems recommending JCT600 to anyone else. Big thanks from a completely satisfied customer.

Mr Gavin Lowrie, Yeadon, Volkswagen Bradford

Car broke down over the weekend, tried to fix myself as best I could. No good so ring JCT 600 and they arranged to have the car picked up on the Monday. Its now friday and I have my car back. They found the fault quite quickly, rang me to keep me up to date when they said they would and my car was even clean when I picked it up. Great service! Not sure of his surname but Simon that I dealt with was very helpful.

Mr J Soden, Gainsborough, Volkswagen Chesterfield

I purchased a 2012 VW Golf Match from Priceright in Rawdon. I dealt with John who I found to be a very friendly and approachable member of the sales team. The deal went through very smoothly after our negotiations on part exchange were agreed. John looked after all the minor details to the bring the car up to presentable condition. The delivery went very smoothly and my wife and myself are very pleased with our new car. We look forward to dealing with Priceright Rawdon in the future. Once again a big thanks to John and his colleagues.

Mr David Burton, Apperley Bridge, Bradford, Priceright Rawdon

From start to finish the guys at JCT600 Wakefield have been absolutely fantastic in their customer service skills. I would highly recommend them to anyone and look forward to dealing with them in the future. Special thanks to Vince and Gavin for their extraordinary help.

Mr Matthew Remmer, Horbury, Volkswagen Wakefield

I would like to thank Barry Rodgers, for providing an excellent experience, when recently purchasing my new car. My expectations were high when visiting the showroom , as I was excited about getting a new car, this was were I first met Barry. I want to share just how he provided the best experience when purchasing my car, he was always there to help and give information when needed. He is also a very friendly, professional and approachable person. Needless to say my expectations were met and Barry went above and beyond to provide a first class customer service. I would say that his personal approach added to the experience, and also feel he is a great asset to the company. Thank you Barry for everything. Thanks to this experience, I will definitely be sharing my experience to others I know . :)

Mrs Heidi Fairley, Liversedge, Priceright Rawdon

I would like to share my recent experience at VW Sheffield, in particular the service provided by Les Wood. Les gave first class service and he was very helpful, patient and professional throughout and is a credit to your organisation. I shall have no hesitation in recommending your dealership and in particular Les to my family and friends.

Mr Brian Whitehead, Swinton, Volkswagen Sheffield

I have recently purchased a brand new VW Tiguan from JCT600 Wakefield. This is the second time I have used this dealership and the same sales person, Mr James Courtney. I was impressed with the way he dealt with me and my wife on the first occasion and this led us to seek him out to obtain our second vehicle. On the latter purchase there was a problem with the delivery date in that when we turned up to collect our vehicle we could not pick it up. We were naturally very upset. Through no fault of your company James sorted the problem out quickly and a few days later we collected our new car. He was a model of excellence and is a credit to your company. As a result of this experience we will have our vehicle serviced with you and use you again.

Mr Paul Wilson, Pontefract, Volkswagen Wakefield

Recently purchased a Suzuki Swift from JCT600 Shipley and would recommend buying a car from them. Both Matthew, the salesman, and the manager, were extremely helpful.

Mr Fred Oldfield, Burnley, Vauxhall Shipley

Hi, working in retail I normally deal with negative feedback but when you get exceptional service its nice that people let you know. I have recently purchased a couple of cars from PriceRight at Rawdon, living in Warwick has meant I have completed most of the purchasing over the telephone, the sevice i received from Barry and John has been excellent and their communication and the speed in which they deliver the result is a credit. I will be recommending PriceRight as a great dealership and Gareth branch manager was very approachable too.

Mr Michael Toth, Warwick, Priceright Rawdon

Had been looking around for a few weeks for a Mazda MX5 to replace a similar car that had served us well as a second car for 4 years. Spotted one at PriceRight Rawdon; low mileage & in our price range. One phone call, one test drive and about 2 hours later the deal was struck. Collected the car last Sunday (12/5) - delivered to us in pristine condition. Many thanks to the team, in general, & John in particular, at PriceRight for their service & attention with this car exchange.

Mr Stephen Piper, Leeds, Priceright Rawdon

Hi today my wife took delivery of her new golf through Motability leasing. I am emailing to let you know how we appreciated the service that we received from your sales representative, David Butcher. On each occasion that we have visited the showroom, from our first visit to taking delivery, David has been friendly, courteous and professional in every aspect. Having been involved in customer service all my working life, it has been refreshing to find good old fashioned service of this level still exists. So thank you JCT00 and David. We will be back!

Mr Ian Wade, Sheffield, Volkswagen Sheffield

Can we recommend your sales executive Graham Hanson at BMW Bradford for a customer service award. He found us the car we were looking for and he has given us excellent customer service through out our purchase. It has been a pleasure buying our car from him. I would recommend JCT600 and Graham to everyone wanting to purchase a BMW.

Mr Trevor Cooke, Wakefield, BMW Bradford

I visited Sheffield VW initially to get a brochure on new VW models and have a look at the used car selection. I spoke with sales executive Andy Abbott and he helped me from start to finish with the purchase of my 'new' used VW Passat. Andy was professional, courteous and vey helpful and made the whole process seemless. I was offered a reasonable price for my old VW on part exchange and one week later drove away with my used car.The range of quality used cars at their Sheffield VW site was very good. I cannot praise Andy enough and would definately recommend him personally and JCT600.

Mr Ian Vasey, Chesterfield, Volkswagen Chesterfield

I recently purchased a used car from Joe Robinson a car sales man from JCT600 Bradford, the car was not an expensive one but Joe made you feel like you were buying a new car, the after sales is exceptional.the car has turned out to be not quite what i expected but that's my fault. Due to my feelings on the deal i introduced my daughter to Joe and she is now a proud owner of a shiny fiat 500, exceptional service 5 star,the business manager Peter is a down to earth real people person.

Mr Darren Hoole, Bradford, Vauxhall Bradford

After visiting several VW garages looking to purchase a new car I called in at JCT600 Wakefield and was lucky enough to meet sales executive Vincent McMahone. I struck up a immediate rapport with Vinny and found him easy to talk to which made me feel completely at ease. He answered all my questions honestly and in terms that I could understand and his knowledge of the vehicles he sells was superb. I now have a brand new VW Tiguan which I am delighted with. My thanks go to Vinny and all the staff at JCT600 Wakefield who make me so welcome when I call and the fact nothing no matter how trivial is to much trouble for them. I would recommend anyone looking to buy a new or used car that the first garage to call on is JCT600 Wakefield.

Mr Graham Fox, Wakefield, Volkswagen Wakefield

I recently bought a Volkswagen Passat estate via Ben Winter JCT600 Volkswagen Bradford from the initial Internet enquiry on a Sunday that generated a response within 30 minutes, through to test drive part exchange sorting finance collection and a number plate change to my cherished plate. The service has been very very good. I am extremely happy with the service to date from JCT600 and Ben Winter who has been superb.

Mr Richard Robinson, Leeds, Volkswagen Bradford

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