Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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Chris dealt with me today he excelled in every way. Excellent service and so very helpful and welcoming. I am a very satisfied customer, thank you so much Chris.

Miss J Burnett, Darlington, Volkswagen Bradford

Good experience, staff all very helpful, everything explained. Jaime Sanchez was very helpful.

Mr Martin Crombie, Bradford, Volkswagen Bradford

Excellent customer service, Rob did everything he could to make buying a car as painless as possible.

Mr Dave Harbottle, York, Volkswagen York

This is the second Volkswagen CC I have purchased from Craig Merifield and he just couldn't do enough for me . He is always available when I have queries and the transaction goes smooth. I have and will always recommend Craig and JCT600.

Mr Declan McNulty, Leeds, Volkswagen Bradford

Excellent experience, would recommend salesman Craig Merifield and dealership to anyone. Great customer service.

Miss Tracy Darnbrook, Bradford, Volkswagen Bradford

My VW had been booked in for repair at short notice. As always, the staff at JCT600 were welcoming, helpful and I was looked after as soon as I walked through the door. When I went to collect the car, I was again greeted and the relevant staff were introduced to go over the details of the work done. I have used JCT600 for almost 10 years now for the servicing of my (company) cars and it is the only Main Dealer that I will use due to the professionalism, courtesy, helpfulness and overall positive approach of the team at both Volkswagen and Peugeot.

Mr Michael Roughton, Bradford, Volkswagen Bradford

My experience has been very positive, being looked after by Craig Merrifield. He has communicated all aspects of the process in a timely efficient manner. I have been treated with dignity and respect throughout and would deal with JCT600 in Bradford in the future.

Mrs Margaret Doyle, Leeds, Volkswagen Bradford

I recently called into Bradford Volkswagen with a minor issue with my Fox. I was greeted by Laura the service adviser who couldn't of been more helpful and put my mind at ease. Whilst I was there I spoke to Craig in sales about replacing my fox for an up! he also was caring and efficient which why I chose to go ahead with the sale. I find the whole experience at JCT600 Volkswagen Bradford first class and will definitely be recommending you to friends and family.

Mrs Anne Biddiscombe, Leeds, Volkswagen Bradford

Came to pick up my new vehicle after work. Chris handled the paperwork swiftly and professionally, explained everything to me again and made me feel completely confident in the financial side of the purchase. He explained all the technical features of the car to me and demonstrated park assist. This is a step up in vehicle for me and it's vital I understand how things work to feel comfortable when driving and Chris understood that. After a hard day at work the pick up went as smoothly as possible and I'm very excited with my new purchase!

Miss Gemma Durkin, Cleckheaton, Volkswagen Bradford

Craig was very helpful from the outset, listened to our requirements and then identified options that could address these. In particular, he wasn't pushy which would have put me off using JCT600. All in all a good experience with no fuss.

Mr Ben Walmsley, Lowestoft, Volkswagen Bradford

Our sales exec Ashley, was very helpful and considerate. I didn't feel pressured in any way, if I had, I would not have bought the car. I wish all salesmen were like him, as some are very annoying. Also I received some lovely flowers, which were a very nice touch. Will definitely deal with JCT600 again. Thank you.

Mr David Pickles, Halifax, Volkswagen Bradford

Claire Woollins was a fabulous saleswoman, looked after me really well. I was very specific about the exact car I wanted and she delivered it to me within three weeks. She kept me informed weekly and sometimes daily about progress on the car and has been in contact since I received it. Many thanks

Mrs Helen Stringer, Grimsby, Audi Grimsby

Very helpful and smooth transaction, informed all the way up to collecting the car on delivery etc. Dean was so easy to deal with and made the whole experience of buying a new car hassle free. Many Thanks.

Mr Shaun Tomlinson, Sheffield, Volkswagen Sheffield

Great, really helpful and great advice. I would recommend this dealership and especially the salesman Peter Jonwood to anyone.

Mr Richard Carr, Sheffield, Volkswagen Sheffield

I visited Doncaster Audi on 14/1/2015 for a factory recall and a warranty issue for my A4 TFSI. The whole matter went as smoothly as it possibly could from start to finish. Communication was excellent as were the customer service skills. I collected my car to find it had been valeted inside and out and it looked as good as it did when I first bought it. Thank you Doncaster Audi

Mr John Tomlinson, Doncaster, Audi Doncaster

I have just had my VW Golf Serviced by JCT600 Volkswagen Bradford. The gentleman who collected my car and delivered it back to my work place was very friendly and accommodating and arrived on time. I was constantly kept up to date with the progress of the vehicle by Andrea whose customer service skills are second to none. Very happy with the service and pleased to receive my car back nice and clean. Would thoroughly recommend.

Mr Owen Bradley, Otley, Volkswagen Bradford

Excellent. 10/10.

Mr Derek Brown, Spalding, Audi Boston

Part exchange, Dean Garvey was absolutely superb, very knowledgeable, approachable and friendly. He listened to my needs/requirements and advised accordingly. Very pleased with the deal (worked out much cheaper per month than my current deal). I would certainly recommend Dean to my friends and family.

Mr Jonathan Meyer, Sheffield, Volkswagen Sheffield

Informative and friendly. No pressure to buy. Can be very stressful spending a lot of money but this has been a stress free experience with Mike Smith. Would recommend to friends (Have done already!)

Mrs Janet Loxley, Sheffield, Volkswagen Sheffield

Bought a VW CC, 2.0 GT 2 days ago and was dealt with by Luke Sheard at the dealership. Fantastic and completely stress-free experience because of this honest and straightforward guy. Nothing was too much trouble for him. Kept me constantly updated with progress of the delivery. I never felt rushed or pushed into a deal. I would highly recommend him to anyone planning to visit the Sheffield dealership.

Mr Razi Ahmed, Sheffield, Volkswagen Sheffield

Chris Pattison dealt with me, he was more than helpful in every sense he could not do enough for me explaining every thing I wanted to know about the car and various other things re finance. I hope I will be back again for a car at some stage.

Mr David Patten, Pudsey, Peugeot Bradford

So far so good - ordered my new car, it was easy. Mark, the salesman, listened to what I wanted and what I could afford and it was that simple. Car is on order and I am waiting for a date for delivery.

Miss Tracy Viner, Sheffield, Volkswagen Sheffield

We visited the dealership on Saturday 17th Jan. We were looked after by Ryan Firth and I have to say he is an excellent sales representative and a credit to JCT600. He is very knowledgeable and extremely helpful. We did not feel as though we had been put under any pressure and in fact Ryan was happy for us to go away and do our own research before making a decision. Having checked the market we realised that the deal we had been offered was excellent so went back and bought the car. Ryan has kept us informed of progress and has gone the extra mile so that we can get the car as soon as possible.

Mr Stephen Wood, Brighouse, BMW Bradford

Very good service from the staff at JCT600 Bradford especially Ashley Khan, Ashley Clyne and Ben Winter who all looked after me during the purchase of my car.

Mr Ian Isherwood, Bradford, Volkswagen Bradford

A thoroughly pleasant experience from start to finish. Our vehicle purchase was dealt with by Rob Wharton & Jonny Boyes both of whom took great pains to explain the process at each stage and to outline options to us. They were both very helpful throughout and impressively professional.

Mr Graham Challenor, Easingwold, Volkswagen York

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