Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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Joe was excellent when dealing with us, his manner and demeanour were very friendly and realistic. He should go far in the business! 

Martin Ragg, Peugeot Bradford

The whole experience was fantastic and everything was explained at each stage. This is the fourth Audi that I have purchased and it will not be the last. The staff are above reproach and willing to do everything in their power to provide a great service. 

Philip Shearman, Audi Grimsby

Got my new car (SEAT Ibiza) through Steve Dobson, it’s been brilliant from start to finish. I never felt any pressure to buy a car and Steve kept me informed right up to me collecting my Ibiza. 10/10.

Liam Foster, SEAT Menston - New

From the moment we walked into the MINI dealership, we were greeted by Aaron. From start to finish the service was exceptional. It was a real enjoyment, everything was covered with total professionalism throughout - will highly recommend. We felt Aaron went above and beyond for us.

David Fogg, MINI Bradford

Mr Stephen Thompson. I dealt with Steve when I bought my first Volkswagen Polo and found him most helpful and professional so turned to him when I wanted to buy another one. I had specific requirements which he perfectly understood and found exactly what I wanted. He has been unfailingly polite, friendly and helpful at all times. He realised I would not want to pick up the car on an icy day so phoned early to assure me there was no problem with delaying the collection. I like dealing with him as he has the right combination of good manners and professionalism.

Mrs Sheila Amodia, Volkswagen Bradford

My experience with JCT600 in Bradford was excellent. Lupton Brooks the sales executive was so helpful; he made me feel at ease with the purchase of my vehicle. I could not have asked for any better service. Excellent.

Alan Bretton, Vauxhall Bradford

Just like to say a massive thank you to Andy Abbott for my experience from start to finish. The videos are a nice touch makes it personal thank you.

Gary, Volkswagen Rotherham

As returning customers of Audi Sheffield we knew that we would receive excellent service but, we would like to thank Kebba Sanneh for his help with obtaining and purchasing our new Audi A3 Quattro. The car was actually at York so had to be brought down to Sheffield. There were a few problems getting this sorted but Kebba kept plugging away and kept us updated all the way. We never felt pushed for time when sorting out the paperwork and on the test drive. It was nice to be able to take our time with the decision. Kebba’s help and his professionalism was much appreciated and the day after picking up our new car, he called (on his day off) to make sure that we were happy with it. Our experience of Sheffield Audi was good previously but even better this time. We would definitely recommend JCT600 Audi Sheffield and especially Kebba Sanneh to all our friends and family. We’ll definitely be back.

Josie & Steven Smith, Audi Sheffield

The sales executive Andy made me feel welcome and comfortable from the moment I entered the showroom. He made sure that he explained everything thoroughly, provided me with alternative options and went out of his way to get me the best deal possible. At no time did I feel as though he was forcing the sale on me, but just that he wanted to make sure I got the deal that was right for me and that I could afford. I felt as though I was treated as more of a friend rather than just another sale.

Jessica, Peugeot Bradford

My first time purchasing a car from JCT600 Volkswagen Bradford The experience was great; the sales executive was very informative. I liked the collected my car and receiving a video message with my car undercover in the showroom. The free gift was fabulous too. I would definitely recommend them.

Sophi Mawson, Volkswagen Bradford

I have recently purchased a 'pre-owned' X3 from your Bradford dealership, with the assistance of Tony Mitchell, BMW Sales Executive. Tony fits that small niche I seek in salespeople which is almost totally absent in the modern World. He is not pushy, nor is he lazy. He possesses the ability to provide a seamless transaction for someone whom quite often plays the 'difficult' customer. He is a great asset to your business. Oh, and the car is great too - it puts a smile on my face!

John Knaggs, BMW Bradford

Normally when you go to look round a car showroom you find a sales person jumps straight down your neck, trying to sell you whatever you don't want, but they convince you it’s what you need. That's what I've experienced anyway; I went to a few places before I found SEAT in Bradford. I booked a test drive online and was due to see Tom, who I later met and found to be a lovely chap. On the day I arrived, I was met by Chris, who on first impressions was a really lovely guy. I later found him to be an absolute delight. He put up with my girlfriends terrible humour and seemed really interested in what I wanted. I would actually go as far to say he actually bent over backwards to get me my dream car and make it possible. Akeel the manager was also wonderful, he's one of them people who you meet and instantly find a calming soul. I can understand why he's the manager. I just want to say thank you and that I would wholeheartedly recommend SEAT Bradford and in particular Chris, he's an absolute star and if I hadn't of met him I may have actually lost faith in car showrooms and the sales people. Thank you so, so much. I love my car and thank you for everyone's efforts in make this possible!

Hannah Brady, SEAT Bradford

Fabulous service received by James bell, he contacted me throughout the whole experience and let me know what was going on at every stage. He was very friendly and helpful throughout (which is very hard to find these days). Thanks again James for your service, you are a credit to your team at Volkswagen Bradford!

Deana Dickinson, Volkswagen Bradford

I purchased a used Volkswagen Golf from JCT600 Bradford on the 14th of January 2017. The sales executive was Craig Merifield. He was extremely helpful and friendly and we would rate him a 10/10 for our experience and the negotiation.

Mrs Pauline Coggill, Volkswagen Bradford

I have only good things to say about my experience of buying my car from PriceRight. The sales representative I dealt with Geoff Baird has been a much appreciated ally when it came to purchasing my car. Not once did I feel like he was a sales executive,  instead I felt that he was there to help me with my purchase, he understood my wants and needs whilst advising me accordingly. Geoff was always available to guide me through the process and went above and beyond what I would expect; this must come with many thanks. I received the same friendly, non-pushy and relaxed approach from other members of staff when I visited the showroom subsequently. I will from my experience, hope to deal with JCT600 in the future.

Gavin Ackroyd, Priceright Rawdon

We have just collected our third Volkswagen Golf from Craig Merifield, and the service just gets better and better.

Mr & Mrs Coggill, Volkswagen Bradford

After visiting Audi York and explaining to Martin Briggs which car we wanted he gave great advice on which model to choose. He acted efficiently and delivered great service. The car was ready and to the highest standard when we collected it. Martin delivered outstanding service and has since given us a courtesy call to see how everything is. Thanks again.

Gary Morgan, Audi York

So thrilled with the service I received from JCT600 Volkswagen York when I recently purchased my first Volkswagen Polo. The Sales Executive that I met and dealt with was Sean McCarthy and I particularly want to put on record just how impressed I was with the care and consideration given to me by Sean. It was clear that he was a real 'people person' and completely understood just how important building a strong relationship with me, as the customer was. Buying a car was quite daunting for me but Sean ensured that all my questions were answered clearly. Although I had been looking at cars throughout the day I wasn't going to rush into buying, but the positive experience that I had from JCT600 York and, in particular Sean, resulted in me buying my car that evening. I will hopefully continue to be impressed by the service received from Volkswagen York in the future.

Fairlie Ryan, Volkswagen York

Fantastic service and help from Scott here at JCT600 SEAT. He has been very patient, extremely helpful and accommodating - as I work nights making contact a bit tricky. I cannot thank and recommend both Scott and JCT600 SEAT enough!

Daniel Dunn, SEAT Bradford

I purchased a used Audi and the sales executive Matt Bignell was very knowledgeable and provided a first class service from start to finish.

Tony Cattermole, Audi Sheffield

Wonderful experience. Great service from the outset by Scott. He really understood my needs and concerns and ensured me that the car I bought was just right for me. I loved the video messages, they are a great touch. The test drive was super; plenty of time in the car and nothing was ever too much trouble. On collection I was made to feel important and valued. I will recommend JCT600 to everyone as a result. Many thanks indeed.

Kcarrie Valentine, Volkswagen Newark

We visited the JCT600 Lotus showroom today to pick up our BMW325 that we’ve purchased. We would like to thank Jim Hart for his professionalism and attention to detail in dealing with the purchase of our new car. He explained everything thoroughly and the service was second to none. All the staff were very friendly and helpful; the transaction was made easy due to their efficiency. The car was handed to us in immaculate condition. We would highly recommend JCT600 and we would certainly use this dealership again.

James Wood, Lotus Leeds

It is the second car in six months that I have purchased from Audi Doncaster, the customer service is fantastic. Josh Lomas is the reason I returned to Doncaster, he is only a young sales executive but what a nice person and a credit to your sales team.

Alan Lambeth, Audi Doncaster

I have just purchased a Used Mercedes-Benz A-Class 180 AMG Sport from Vauxhall Castleford; My Sales Executive was Gary Walshaw. From start to finish Gary has been lovely to deal with and a breath of fresh air with regards to his sales technique. He came across very friendly and polite, at no point did I feel "pressurised" as I have been in other Dealers! This was the main reason I bought the car from him. There was no messing about, he was Honest, open and trust worthy which I don't come across often in the world of Sales especially car sales! Thank You Gary!

Samantha Stanhope, Vauxhall Castleford

Excellent service and attention from Steve. He not only took me for a test drive almost immediately even though they were just about to close, but also made time for me to go out again the following morning so I could try it on the motorway. Nothing was too much trouble (and believe me I really appreciated the refreshments). I am very happy with the experience. I felt it was important for them to see me in the right car and that it wasn’t just to make a sale. Thanks!

Manda Denny, Kia Castleford

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