Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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I would like to thank Dan Blackshields at Newark for all the help and guidance he gave me whilst I was buying my Volkswagen Golf. He was so helpful and provided a professional service that was above and beyond that which is required. Excellent service - well done! I would recommend JCT 600 to all my friends.

Mrs Daphne Raitt, Newark, Volkswagen Newark

Peter at Bradford Mazda went above and beyond for my wife and I, to ensure we received the best service possible. We got everything we wanted and more and couldn't be happier with our choice. When we are ready to change our car we will be returning to Bradford Mazda.

Mr Chris Thornton, Silsden, Mazda Bradford

The best service I have ever encountered from a dealership, all the team made me and my son very welcome, a very professional and effortless purchase. Geoff Baird and Mark Goddard in my opinion are highly valued people. I would recommend friends and family to Priceright, Sheffield

Mr Nicholas Allen, Middlesex, Priceright Sheffield

Many thanks for an excellent service. Nothing was too much trouble and the whole experience was made seamless due to the professionalism of the staff at York Audi.

Mr Colin Elgie, York, Audi Sheffield

We had a really good booking experience and handover. The staff especially Liam Gallagher made it all very smooth and enjoyable.

Mrs Jackie Naylor, Sheffield , Mercedes-Benz of Sheffield

Although I live in Scotland and bought the car over the phone my worries were is the car as good as Bill McMulkin said, I need not have worried everything Bill told me about the car was spot on. Also dealing with a tight old Scotsman Bill secured a good deal for me and made sure the whole process was as simple as possible. Thanks again Bill.

Mr John McCabe , Hamilton, BMW Bradford

Many thanks to Jonny. I recently purchased a Volkswagen Polo and he made the whole experience as straight forward and hassle free as possible. He was professional and went through all the paperwork very thoroughly, but he was also friendly, approachable and courteous. Thank You!

Mrs Ruth Grace, Wakefield, Volkswagen Wakefield

Back in august 2013 I visited Newark Volkswagen looking for a new car for my soon to be 17 year old son. I met Daniel Blackshields and he handled my inquiry fantastically and I ordered a new Polo there and then. When the hand over was arranged for my son's birthday, Daniel Blackshields really pulled out all the stops and made it a very special day. Then in 2014 my wife and I started to look at new cars for our selves. After visiting some other dealers (one being JCT600 Audi Lincoln), we had decided we were going to keep our 3 year old car, but then we happened to be driving past Volkswagen Newark and called in and we saw the new mk7 Golf R. The following day I rang Daniel Blackshields at 9:15 am and by 11:30 we had done a deal, job done, this was all down to the fact that Daniel is a very professional sales man who understands what you want and will do his utmost to provide a good service. I would recommend Daniel to any one in the market for a new car and feel other sales personnel that I have met could learn a lot from him.

Mr Calum Grant, Collingham, Volkswagen Newark

It was such a pleasant change to meet a car salesman who is not patronising. Richard Miller was personable, knowledgeable and had the good sense to check up where he was unsure. He listened to our requirements and gave us the impression he wanted to help us make up our mind. We were concerned it might take us months to find the right car but Richard made sure we made the right choice with the right information. Thank you very much.

Mrs Jeanette House, Keighley, Mazda Leeds

The sweetest and best sales rep, never known anyone more suited to a job. Becky Atkin was just perfect, would recommend. One of the best, my mum was blown away with the service. First class, thanks Becky

Mr Chris Rhodes, Leeds, MINI Bradford

Brilliant! Karen Gardner dealt with us and she was great. Attentive and helpful all the way - would recommend.

Mr Annemarie Higgins, Sheffield, Volkswagen Sheffield

You know what its like when you check in and fly with a well run airline? Well, that's my experience with 'Priceright' Sheffield - an enjoyable seamless experience from start to finish! I would like to thank Andy the sales executive for his honest integrity and professionalism. By the way, My wife has hidden the keys for our lovely Volkswagen Eos - so I get to drive the 'other' family car! Kindest regards to all at JCT600.

Mr William Rance, Longton Nr Preston, Lancs, Priceright Sheffield

Magic, no hassle, very positive to deal with sales executive Geoff Baird. A pleasure to do the deal with, would recommend this dealer to anyone.

Mr James McNulty, Glossop, Priceright Sheffield

Once again a very special thank you to Sheffield Audi. Whenever my wife and and I visit this dealership we always get the VIP treatment. The customer service is second to none. As always a warm welcome from sales executive Michael Johnson who sold us the Audi Q3. I would like to say a very special thank you to John Gillard and his valeting team for a superb valet. Anyone contemplating on purchasing an Audi could not better this dealership. Thank you to everybody involved at Sheffield Audi.

Mr John Parmenter, Carlton in Lindrick, Audi Sheffield

After I retired my husband and I decided we only needed one car. This didn't work for me because I have always had my independence so we decided to buy a second (used) car. I wanted a car with performance worthy of my private registration plate. In the past I have had BMW Z3, Mazda MX5, Clio rsi (but that was before I retired!!) We looked at many cars and I discounted them. BUT - when my husband saw the Mini Cooper S in Pepper White on the forecourt he fell in love (again). I wasn't a fan until Becki Atkin arranged a test drive. I LOVED IT. She was like a second grandaughter - interested, lively, interesting and very aware of what I wanted from a car. I was very impressed with her customer service in spite of her young age. She had an all round knowledge of the car itself as well as all the administration services that go with buying it. She had nothing to say but good things about all her colleagues, but most of all she was a great advertisement for JCT600 - the man and the company. We had such a pleasurable experience - like no other when parting with so much cash. A credit to you all. We can't stop smiling!!

Mrs Julia Everett-Wragg, Brighouse, MINI Bradford

I am 56 years of age and over the years have dealt with most of the main Vauxhall dealers (and their various incarnations!) . I decided on a new build Mokka 1.4T 2WD, which would take approximately 4 months to arrive. I checked on-line with all the dealerships in the area and my first (and last call!) was to JCT600, Vauxhall, Bradford. I spoke to Joe Robinson who provided me the exact car I was interested in. The sale and delivery was completed within a week! Joe is a real pleasure to work with and Peter who arranged the 0% finance was also very helpful. I am very pleased with my car and have peace of mind with the after sales and back up service. If you're in the market for a Vauxhall, go to JCT600 - you won't be disappointed.

Mr Michael Doherty, Leeds, Vauxhall Bradford

As a first time customer at JCT600 York Volkswagen I was very impressed. I would describe myself as a fussy and detailed type of customer. The way Aiden in sales dealt with me, with endless patience was brilliant. The attention to detail in preparing my second hand car was excellent. Since owning the car I have had a warrenty claim and Angela in the service department dealt with my concerns in a way that far exceeded my expectations - one very happy JCT600 customer !

Mr Mark Webster, Leeds, Volkswagen York

Blake Keogh - what a genuinely quality guy, if you'd had the car then I would have bought from him, he test drove with me the diesel and petrol Audi TT. Unfortunately for Blake I was in Hull today and found a cancelled order at the Audi Hull dealership so I bought it there instead. But Blake has to be commended for the way he dealt with me on Sunday 8th June 2014.

Mr Mark Wilson, Hull, Audi Grimsby

Purchased a Volkswagen Polo recently from JCT600 Hillsborough. What a pleasure it was, we were greeted by genuine, friendly staff who couldn't do enough for us. Absolutely thrilled with the deal and the excellent service I received. A special thank you to David what a lovely sincere man. I recommend this garage to everyone.

Mrs Linda Lowe, Barnsley, SEAT Hillsborough

In March 2013 I purchased an Audi Q7. I recently had my Audi in for an issue with my tyre wear. Mr Tim Marrison dealt with me at York Audi and I would just like to say what an outstanding customer service experience I had. I hope all your staff offer as good a customer service as Mr Marrison. Due to his attentiveness and professionalism, I will be staying an Audi customer for a long time to come. I hope you pass on my gratitude to Mr Marrison for his outstanding service. Yours Sincerely

Mr Sukru Akgul, York, Audi York

Return visit to Volkswagen York, well looked after again by Gerald (salesman), would certainly recommend and return there again.

Mr Paul Midgley, Knaresborough, Volkswagen York

I visited the Peugeot service centre this morning for a small job on my MX-5 wheel rim. From booking the appointment to completing the invoice, the service provided by each member of the team was efficient, professional and friendly. The young lady on the service desk, who told me she has been with you for 3 weeks was efficient, articulate and extremely personable. She handled a mis-costing of a key fob battery at over £100 (the cost of a car battery!) with humour and charm. The colleague on the spares desk who helped fit a new fob battery was tremendously helpful and again professional and thorough. We've bought several cars from JCT600 over a number of years and always found it a sound and confidence inspiring experience. Thank you.

Mr Rodney Swailes, Barkisland, Peugeot Bradford

We recently bought a new Passat Alltrack from JCT600 in Wakefield.The experience was a pleasure fom start to finish and the attention we received from your salesman Graham Bulmer was first class. Nothing was too much trouble and we felt as if we were his only customers. I would have no hesitation in recommending JCT600 to anyone who was considering buying a VW in Wakefield.

Mr Ian Broadhead, Wakefield, Volkswagen Wakefield

I recently bought a nearly new Audi A1 from Sheffield Audi. Right from my first visit through to picking up the car last week, the customer service was really excellent. The sales person who dealt with me (Kebba) could not have been more helpful and even changed his planned day off so that he could supervise final preparations and handover of the car. He also contacted me a few days later to check that I was happy with my new car. Thank you for such excellent service - I would definitely recommend Sheffield Audi!

Mrs Carol Beattie, Sheffield, Audi Sheffield

The whole experience from our first test drive to the updates after ordering were excellent. The handover of our Beetle was smooth and a very special 'event' - I absolutely love my new car, thank you.

Mrs Hannah Tilly, Dronfield, Volkswagen Sheffield

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