My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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Jonny and the rest of the JCT600 Volkswagen Wakefield staff that we met were fantastic and extremely friendly. Jonny did his utmost to make us feel very comfortable and welcome (on what seemed like, the busiest day possible.) We were very pleased with the service we received and didn't feel at all pressurised. Jonny also went the extra mile to ensure we were pleased with our purchase (including a home made flower for my new VW Beetle). I would recommend them to anyone. Thanks to everyone at JCT600 Volkswagen Wakefield.

Miss Rachael Smart, Oldham, Volkswagen Wakefield

The sales executive James Kendall was very informative, polite and friendly. Plus, he answered all the questions we had. I would recommend JCT600 on sticker lane and especially James Kendall to any one. 

Mr Thomas Wainwright, Bradford, Vauxhall Bradford

Very good experience. No hassle, Mr Joe Robinson is a good salesman.

Mrs Wendy Harper, Bradford, Vauxhall Bradford

We had a great experience at JCT600. We went in just looking, found something we were interested in, had a test drive and within a few hours they had part exchanged our old car and we drove away with the new one. Very friendly, not pushy people and we felt genuinely looked after and pleased with the whole experience. Thanks.

Mrs Joanne Thomas, Otley, Priceright Rawdon

Delighted with the service, staff really friendly and helpful without being pushy or annoying. A special thanks to Rich who looked after us so well. Love the car and will definitely be back in a couple of years for another.

Mrs Karen Wilson, York, Mazda Leeds

Really good service. Welcoming and friendly. Willing to go the extra mile. Thank you.

Mrs Lisa Marshall, Leeds, Mazda Leeds

The staff at Wakefield were helpful, friendly and accommodating, without any sense of pressure. We have dealt with JCT600 before, and this set the tone for a pleasant experience, which it proved to be. Alex was polite and professional, (and very knowledgeable about sport). The finance team were most helpful and friendly. Overall an excellent service in the purchase of our car, thanks guys.

Mr John Goring, Leeds, Volkswagen Wakefield

We spent most of the afternoon on test drives and completing the deal. Throughout the process Nathan was informative and helpful. Having chosen a car, the rest of the process was dealt with in a professional and friendly manner. Nathan explained the various options available to us in a clear but non pushy manner. I am looking forward to driving the car and I have every confidence Sheffield Audi will look after me and the car going forward. Many thanks.

Mr Bryan Midgley, Chesterfield, Audi Sheffield

My wife and I were extremely satisfied with all members of staff at Boston . Mr Alex Mills and Keith were both efficient & very knowledgeable .

Mr Richard Vickers, Boston, Audi Boston

Very good indeed.

Mr Andrew Newell, Rotherham, Audi Doncaster

Very happy with the customer service I received from Peugeot Hull. The salesman Josh was very friendly, pleasant and helpful. The car was as he said it would be and I was very pleased with it. Many thanks. I will be recommending this garage to family and friends.

Mrs Fanoulla Chrysostomou, Grimsby, Peugeot Hull

Having tried the Kia dealerships near where I live in Kent (all displaying little interest) I tried Kia Castleford as my daughter was at University in Leeds. I received a friendly service and a great deal. There was a difficulty in delivery, which was overcome to my complete satisfaction. Well done especially to Kirk.

Mr Dave Anderson, Canterbury , Kia Castleford

The process of buying cars fills me with dread. Fortunately my experience this time was far better than I expected. Thank you to Chris Pattison for his patience and I hope he wasn't too traumatised after been driven up and down many hills in Bradford. I am very happy with my 208.

Mrs Sue Shimmin, Bingley, Peugeot Bradford

My wife decided that she'd like a new 107 after driving her existing one for 8 years. We were very well looked after by Jamie Taylor and Jonathan Wensley throughout the whole process. A very positive experience from a new dealer to us and we hope that this will continue with after sales.

Mr Phillip Butler, Ilkley, Peugeot Menston

Acquisition of my new car was handled initially through an intermediary but Sharon Haines at Audi Grimsby got me through the entire process. She was very professional and helpful. My family and I are satisfied with the car.

Dr Albert Koomson, Hatfield, Audi Grimsby

Fantastic service from everyone who we dealt with at Sheffield Audi. A special mention to Michael who we bought the car off; he was both professional and polite without being too pushy(unlike some other dealers we have dealt with in the past). Plus, he kept us up to date on how things were progressing. Also I would like to mention Owen who dealt with the handover as Michael was off sick that day, he was equally as good. Well done to everyone there and as an added bonus I love the car.

Mr Adrian Wareham, Nottingham, Audi Sheffield

Everything was very efficient from beginning to end. Stuart Cresswell was extremely helpful, courteous and knowledgeable. Chris Hill ensured the car was in excellent condition for me to drive it away.

Mr Martin Tighe, Lincoln, Audi Lincoln

I have visited VW Hull, Audi Hull (twice) and Audi Grimsby. I looked at the cars for a considerable period of time at each of these dealers and was not approached or acknowledged at any of them - this may well be company policy. But, this does not give a good initial impression. Luke Baxter was very helpful in identifying and locating a suitable car and explained the cars very well before and during test drive. He explained the packages on offer and at Audi Grimsby nobody was too pushy trying to up-sell additional products, (a refreshing change). Overall a pleasant experience, a good deal and I'm very pleased with the car - thanks Luke.

Mr Mark Sparling, Brigg, Audi Grimsby

A really friendly team of staff, who were happy looking after us. We got a great deal and are thrilled with the car. Special thanks to Carl Dobson who looked after us. We would recommend your dealership to all our friends and family. Thanks.

Mr Andrew Martin, Normanton, Vauxhall Castleford

Everyone at Volkswagon Newark made us really welcome and put us at ease. Everything was explained so well, nothing was to much trouble for them. Customer service second to none, so much better than the last dealership we used. Would use again.

Mrs Janet Rowland, Wigston, Volkswagen Newark

First class service from the sales executive Andrew Harrison. A credit to your company.

Mr Christopher Shield, Wakefield, Volkswagen Wakefield

Half a day flew by talking and test driving cars at Volkswagen Wakefield. Chatting with Alex Wharton was like being with a lifelong friend; the result being a beetle for my wife and a polo blue GT for myself. Both delivered in a week. Two cracking cars. Over the moon and the experience was friendly courteous and professional. Many thanks.

Mr Darren Austin, Leeds, Volkswagen Wakefield

I originally saw the car via the Audi approved website link and so my first experience of the dealership was over the phone. I found Jessica helpful, refreshingly not pushy and very straightforward; I think that was one of the things that swung it for me. I had had a test drive and seen another nearly new car at a dealership much closer to my home but I felt that their representative was playing games. The service I got from Doncaster was good, I think the deal I got was fair and the car is fantastic.

Ms Katie Hall, Todmorden, Audi Doncaster

In February we asked Sheffield Audi to find us an Audi Q3 SE model as we had specific requirements regarding comfort. We needed to have a trial run not even a trial drive. We visited the showroom and they said they would contact us but this was not forthcoming. We both telephoned to arrange but there was no contact. There was great difficulty finding an SE anywhere. Eventually in August we tracked one down on the day we were going to Grimsby to look at one. However, contacting Sheffield we tracked one down. We were dealt with efficiently and Lara was a delight to deal with. We took delivery in mid-September.

Mr & Mrs Raymond & Sandra Sykes, Sheffield, Audi Sheffield

After been badly let down by another dealership, it was a breath of fresh and a totally different experience when I walked in to Mini, Bradford. Debbie the sales rep was delightful. After the initial information it was literally a matter of minutes until the exact Specified car was located. The new car was delivered within a Week (actually Five days). I was delighted with the follow up phone call a week later, which was an extra bonus. Customer service was exceptional.

Mrs Rachel Bumby, Otley, MINI Bradford

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