Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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Bought my car from JCT600 VW in Rotherham. Sales rep was Barry Lynch, the service was fantastic, my car is spot on and I would most definitely recommend the team to anyone looking for a new purchase!

Miss Bethany Davidson, Rotherham, Volkswagen Rotherham

Helped out by Mark to find our first mobility car. Cannot fault the service, excellent job. Thank you.

Miss Nichola Richardson, Alfreton, Volkswagen Sheffield

Kirsty has been very polite, helpful and considerate. Excellent communication from start to end. Went to other dealerships before SEAT Sheffield but didn't get a great customer experience and it was solely down to Kirsty why we chose SEAT as she was a perfect sales executive. Everything was explained from top to bottom.

Ms Patricia Roughneen, Sheffield, SEAT Hillsborough

The service we received at JCT600 Rawdon by Geoff and Joe was first-class. We are very happy with our purchase and would certainly recommend Rawdon to our family and friends. Geoff and Joe exceeded our expectations. Trust in a garage is highly important and Rawdon certainly has ours.

Mr Andrew Lee, Shipley, Priceright Rawdon

I bought a car from you on Sat 31st Jan and would like to compliment the salesman, Richard Darnbrook. The transaction was smooth and the service was outstanding. Nothing was too much. Thank you. P.S. I love my Ford KA.

Mrs Jackie Jackson, Stockport, Priceright Rawdon

Had a brilliant experience at SEAT Bradford. Charlie, the salesman, was very knowledgeable about the vehicles and I felt very comfortable in the showroom with great hospitality. All in all I would very much recommend visiting this dealer and I'll be back in the future.

Mr Martin Brady, Bradford, SEAT Bradford

Me and my husband went to Peugeot Bradford, we went there to see Andy Robbins as we have dealt with him numerous times over the years. On our arrival we were offered a drink, this was very welcome as it was very cold outside. We had a car in mind but not knowing much about Peugeot, Andy soon informed us about everything we wanted to know and put our minds at ease. We are now looking forward to picking up our new car within the next few days. Thank you to Andy and all the other staff for making our visit so nice.

Mrs Lisa Smithurst, Leeds, Peugeot Bradford

Up to now I have purchased over 30 cars during my lifetime and I can honestly state that my experience with Mercedes-Benz Chesterfield was by far the best. A pal recommended that I should contact Mercedes-Benz Chesterfield because he had negotiated a good deal, he was right Jamie Cundy did every thing possible to make our experience a good one and he went the "extra mile" throughout the process nothing was to much trouble. We have nothing but praise for Jamie and Mercedes-Benz Chesterfield

Mr Joe Collingsworth, Doncaster, Mercedes-Benz of Chesterfield

We have been thoroughly impressed by the service and the professionalism of both Chris and Ashley. Buying our car has been a stress free and enjoyable experience and we'll be back again!

Mrs Julie Gough, Leeds, Volkswagen Bradford

Out of all the outlets in my own area [car sales] where I could have purchased a vehicle my inner feelings kept drawing me towards JCT600 VW Bradford. I am glad I followed my feelings this time as it led me to the right place; the right vehicle; at a good price most importantly a friendly environment, qualified staff to help the customer choose the vehicle he or she is looking for without pushing the customer into making a decision. No rush, hassle free, picked the car I liked then entered the sales to find friendly sales personnel able to satisfy the customer that he or she has made a good choice. The sales executive that assisted me with my enquiry was first class. Made me feel good and relaxed explained in a manner that I could understand then I knew I made the right choice with JCT600. Thank you Jaime Sanchez for your help.

Mr John McKenna, Cleckheaton, Volkswagen Bradford

I found my experience at JCT600 great. When I arrived at JCT600 I felt really relaxed and cared for. The atmosphere was great and there was no hassle when it came to me looking around and I had enough time to make my choice on what car I wanted. My sales executive Jaime Sanchez was amazing at helping find the right car I wanted and the explanations what I received were satisfactory and could understand exactly what was going on with the service. I made my decision on a VW Scirroco and I'm very pleased with the service I got with thanks to Jaime Sanchez for his assistance, thank you.

Mr Jack Griffin, Cleckheaton, Volkswagen Bradford

Very efficient service. My car was collected and delivered back to me without any fuss. What I particularly like about the service is that the staff make you aware of any recommendations or problems BEFORE you collect the car so that these can be sorted out whilst the car is still in their possession. No need to book the car in for a further visit. Well done JCT - you carry my unreserved approval.

Mrs Christine Ann White, Bradford, Volkswagen Bradford

Took my mum to VW Wakefield so she could collect a key. I walked passed a gorgeous UP in the showroom. It was love at first sight. Andrew Barraclough carefully guided me through the purchase with endless patience and good humour. Thank you, I love my car!

Mrs Eve Grant, Leeds, Volkswagen Wakefield

Picked up my new car today 31/01/15. Was handled by Susan Lloyd, very polite and very in the know made my visit well worth it. Its my 2nd car from JCT600 at wakefield plain sailing...thank you Susan lloyd

Mr Robert Hancock, Barnsley, Volkswagen Wakefield

We have recently bought a used Volkswagen Golf from Volkswagen York and would like to say that the whole process was dealt with in a no hassle, friendly and professional manner. We would like to give particular thanks to sales executive Joe Reid who was a pleasure to deal with throughout and explained the process step by step. Follow up emails were sent prior to picking up the new car and on collection the handover process fully explained. The car was well turned out on collection and we take confidence that we have a 12 months Volkswagen warranty. Thanks once again.

Mr John Hunter, Castleford, Volkswagen York

Very professional and well set up dealership. Felix Cavaliere was friendly and helpful and the whole transaction was flawless and painless. Well done Felix and JCT600 SEAT Menston.

Mr Allen Gaunt, Huddersfield, SEAT Menston

Nice environment, great staff. The sales process was friendly and welcoming.
Negotiations were professional and, to some degree, flexible accompanied by the usual 'have to see my manager' routine which did not detract from the process.
Minor issues with our new vehicle are being dealt with promptly and, considering it is the festive season, efficiently. 

Keith Ryan, Volkswagen Sheffield

Thanks Felix for all the help you gave me when buying my SEAT Leon. Look forward to seeing you again soon

Mr Peter Robinson, Ilkley, SEAT Menston

I would like to thank and recommend Salesman, Joel Ricketts from VW York for a fantastic customer service, helpful, friendly manner, professional and going the extra mile for the customer. I have just purchased a VW Up and am thoroughly pleased from start to finish with the overall experience. All the staff at VW York were excellent but a special mention to Joel which I hope he receives my feedback. Will definitely recommend him to friends and family. Thank you.

Miss Michelle Livesey, Scarborough, Volkswagen York

From coming in the first day Chris has been very helpful and we are very happy with the service received and are excited about getting our new car.

Mrs Norma Neal, Bradford, Volkswagen Bradford

Was not sure which car to pick so drove to VW and was shown various cars by Steve Thompson. What a lovely person, I was treated kindly, very patient even though I could not make my mind up at first. I had a test drive and Steve reassured me about the hand brake which was my main concern. He is the sort of person we want to see when we are choosing a car smiley, happy, caring people. Thanks Steve and also Ashley for letting me test drive your car.

Mrs Rosalin Fontane, Bradford, Volkswagen Bradford

Extremely pleasant and friendly service. Communication excellent, did not have to contact for information as kept up to date on all aspects of the servicing. Kelly McGrath and Andrea Priestley both of whom were absolutely excellent in all aspects of their communication. Could not speak more highly of my experience. 

Mr Peter Roberts, Shipley, Volkswagen Bradford

We were so happy with the new vehicle and our new key rings. Thank you Steve Thompson.

Mrs Maryam Almalki, Bradford, Volkswagen Bradford

My sales man Ashley Khan was very, very helpful. He made my experience very easy and memorable. I would definatley recommend him, all the staff in the dealership have been very helpful to me during my visits to change my car. Thank you once again.

Mr Ian Isherwood, Bradford, Volkswagen Bradford

Chris was an excellent representative of Volkswagen...he was helpful and explained everything clearly. Brilliant service!!

Mrs Katheline Peel, Bradford, Volkswagen Bradford

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