Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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I was made very welcome from the moment I crossed the threshold and received excellent service from John Taylor throughout the entire buying process. I would certainly recommend others to consider buying from your company.

Mr Chris Daniels, Rotherham, Mercedes-Benz of Sheffield

AS USUAL VERY VERY WELL LOOKED AFTER BY JOHN TAYLOR, now bought 5 Mercedes cars off John, his attention to detail and customer care goes beyond anything we can say, thank you for doing what you say you are going to do, your patience and your helpful friendly manner, see you next year for number 6 !!

Mr Andrew McGregor, Norwich, Mercedes-Benz of Sheffield

Several cars now from this dealership and David Stevenson. Excellent experience once again. All nice and straight forward, always with a smile on his face. Well done and thank you.

Captain Charles Sheffield, Crowle, Mercedes-Benz of Doncaster

Had fabulous service from Simon Amsden. Can highly recommend the centre and Simon. 3rd Audi purchased through JCT600 and this was the best experience. Thank you!

Miss Elizabeth Day, Leeds, Audi Sheffield

After initial contact through the website the whole journey from initial enquiry to handover has been both friendly and professional. Steve listened to my needs and buying criteria and was able to put the deal together. I bought the vehicle for my brother and handover was excellent, collection from the station, condition of the car and ultimate handing over of keys (even though it was a used vehicle) ensured an enjoyable buying experience for which I thank you. Also very reassuring was the input from the General Manager Michael who remembered me from a number of years ago and ensured all went well. It is very refreshing and certainly a rarity in the motor trade for staff to have long term careers in a dealership so well done to the ethos of JCT600. I am sure you will be selling me further vehicles in the near future.

Mr Lindsay Eccles, Middlesbrough, Lotus Leeds

I had a Citroen DS3 and was not happy with the service I got from the dealership from where I had bought the car new just under 2 years ago. As I was coming up to my 65th birthday, and having fancied an Audi A1 for some time I decided to have a test drive. I went to Audi in York and was seen by Michael Whitwell one of the sales executives. I booked a test drive and was quite impressed by the car. Michael was very knowledgeable and treated both myself and my wife very well. I decided there and then to purchase an A1 and again Michael was very helpful and with in 2 weeks I had a new car. I was most impressed by the service we got at Audi in York, probably one of the best buying experiences for a new car that I have been involved in. We were treated very well made to feel that it was a pleasure for the staff to make us as comfortable as possible and it is nice in this day and age to have been treated in that way. I can definately recommend buying a car from Audi in York as all the sales people were smart and very helpful and especially Michael Whitwell

Mr Andrew Smith, York, Audi York

Wayne was really friendly and helpful and nothing was too much trouble for him to do while assisting with my car choice. My overall experience down at PriceRight Sheffield was relaxed, no rush and yet totally professional, all relevant information was ready at hand and as I already said he couldn't be more helpful. A real effort was made to get me the best possible deal on my Audi A5 TDI Quattro. All in all a thoroughly satisfactory experience and will definitely buy from them again. I will also be recommending them to anyone I know who needs a new car. Nice one Fellas, Wayne Duplock and Neil H.

Mr Vincent Baranowski, Sheffield, Priceright Sheffield

Karen Gardner was the most polite, helpful and professional car sales person that I have dealt with in a very long time. She made me feel welcome and no pressure was applied at all (not like most dealerships). I visited quite a few other dealerships before I visited this one and I must say what a nice experience it was. Thank you Karen for all you help. The overall experience at VW was a warm enjoyable time that made me feel very welcome.

Mrs Yvonne Senior, Sheffield, Volkswagen Sheffield

Brilliant attention and assistance at all times. This is my third car from here, that speaks for itself. I would definitely recommend this Vauxhall garage.

Mrs Perine Robson, Castleford, Vauxhall Castleford

I was so delighted with the Mazda6 I bought at JCT600 Mazda Leeds in June, I decided to buy a new Mazda 2 to run along side it. 'Young' Richard was once again extremely helpful and not at all pushy, gave me time to consider options, and from deciding what we wanted to collecting the new vehicle and going through the process was without any difficulty. He even came and picked us up from Leeds station. I am delighted with both vehicles, and whilst I normally have an aversion to car salemen I found Richard quite personable but informative. Many thanks! Jeanette and Kevin

Mrs Jeanette House, Keighley, Mazda Leeds

I was contacted by Charlotte to say that my E200 was ready to be changed but I was unsure what I wanted to replace it with. Charlotte was extremely helpful in showing me different models & then I settled on the GLA. Her professionalism all the way through the purchasing of the car was exemplary & I can't recommend her highly enough. When I picked up the car, she had even thought to buy our Border Terrier Hugo, some chew toys & this to me showed that she had gone the extra mile with flawless customer service. Overall it was a great experience & I am recommending Charlotte & of course Mercedes to all my friends

Mr Ian McLaren, Sheffield, Mercedes-Benz of Sheffield

Where do you start with outstanding service. I purchased my Mercedes Benz SLK 300 from Sheffield main dealers in June 2014. With a sudden loss of my father I have not had the opportunity to express my gratitude to such quality and professional people that made my experience of purchasing my car a special one. The one that stood out from the first initial call was Charlotte Hall, she dealt with every thing from sale to collection, I have to say from previous purchases over the years with other dealers this was one to remember, it was effortless no hassle no waiting, the car was in the showroom all serviced roof down and she even had the sun out, who could ask for more? But joking aside Mercedes Benz of Sheffield have definitely got the upper hand for customer service and after sales service, I would certainly be purchasing my next car from yourselves. Thank you again for an outstanding service.

Mr Lee Holmes, Leeds, Mercedes-Benz of Sheffield

I recently purchased a C class Mercedes and found the whole team to be extremely professional and polite. This made the whole experience both exiting and enjoyable. I would have no hesitation in recommending this dealership to friends and colleagues.

Mr Steven Childe, Worksop, Mercedes-Benz of Sheffield

This is my second Mercedes from Mercedes-Benz of Chesterfield, as I can't fault them in any way. One way to judge a dealership is their response when something goes wrong, I had a problem with my first car but it was sorted quickly and without the hassle that you sometimes get with other dealers. I won't single anyone out for praise as everyone at the dealership does their part in delivering 1st class service. Thanks to all

Mr Roger Ward, Chesterfield, Mercedes-Benz of Chesterfield

The whole deal was done with efficiency and effectiveness, the staff were extremely helpful with good humour, this is the second time I have purchased a car from this dealership and I would recommend them to anyone.

Mr Brian Jefferies, Hessle, Volkswagen Wakefield

We have just bought a new Touran from Volkswagen York. After several months of looking around other car garages and coming across many slimy salesmen who were very unapproachable, we visited the above garage. Joel was our salesman and was super. He was approachable, genuine, honest and trustworthy. We would definitely buy another car from him and felt we had thoroughly been looked after before and after driving our car out of the garage.

Mrs Hayley Best, York, Volkswagen York

From the first phone call to collection of the vehicle, I found salesman Wayne very polite and helpful, he has changed my opinion of car salesmen and I would buy from JCT600 again.

Mr David Fowler, Preston, Priceright Sheffield

I purchased a Lexus at PriceRight, Sheffield. I dealt with Alan Hayes and I have to say the service I received was exceptional. From initial enquiry through to hand-over, Alan was friendly, informative and professional. My calls were always promptly returned and Alan was extremely helpful throughout the whole sales process. I am very pleased and feel that I got a good deal on a great car. I would not hesitate to recommend PriceRight Sheffield, and in particular Alan, to friends and family. He is a credit to the business and an all round nice guy! Thanks again Alan!

Mr Chris Hughes, Chester, Priceright Sheffield

Been to collect my new Audi A4 from Graham Bryan at Rawdon PriceRight, from start to finish he's been fantastic! So informative and helpful. Thanks alot, will make sure you're recommended to friends and family in the future.

Mr Ash Davies, Bradford, Priceright Rawdon

Delighted with my new Audi A4 Ultra - Robert & Paul sorted everything out with no fuss and were a pleasure to deal with. The experience was so good that my son purchased an A4 a week later again with Robert and Paul continuing to carry on where they left off with me, says it all really doesn't it!

Mr Thomas Billings, Grimsby, Audi Grimsby

I took delivery of my Kia Cee'd 1600 Diesel 5 door three days ago and I already love the car. Very easy to drive and park. It is a Motobility purchase and I dealt with Denis Beverley. He is a lovely man and made the whole experience so straight forward. I was kept fully informed through out and on delivery day, he explained the workings of the car fully. A thoroughly enjoyable experience. Thank you Denis.

Mrs Patricia Elliott, Castleford, Kia Castleford

I recently took delivery of a new Seat Leon and must say that the service I received at Seat Hillsborough was first class throughout the buying experience. I had dealings with Sam Collins who was exceptional, he was friendly but professional throughout the whole transaction, he kept me informed of delivery and on the day that I took delivery the vehicle was really well presented. Thank you Sam, I would certainly recommend Hillsborough Seat and would return if purchasing another vehicle.

Mr Trevor Jones, Dronfield, SEAT Hillsborough

Having done my research on the internet and arranged test drives locally, I spotted my 'new' car on the JCT600 website. I rang the branch to arrange a test drive and arrived later that day. Geoff Baird the salesman was very helpful and not at all pushy. The car was exactly what I was looking for by way of specification, mileage and price. We agreed a trade in figure for my old car and the deal was done! After the test drive, I noticed a couple of minor cosmetic bodywork issues, which Geoff agreed to have put right without any quibble. I collected the car a week later and I am highly delighted with the car and the courteous no-nonsense service received from Geoff and JCT600.

Mr Andrew Connell, Sowerby Bridge, Priceright Sheffield

I dealt with Nick throughout my purchase. He was professional and courteous at all times, whilst also being friendly and knowledgeable. He's an asset to your company.

Mr Robert Shaw, Leeds, Volkswagen Wakefield

Phil and Jonathan at JCT600 Castleford gave excellent service throughout.

Mr Harold Yardley, Pontefract, Kia Castleford

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