My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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I was made to feel welcome and valued when I arrived. The service from Patrick was always polite and friendly despite a tough negotiation I was happy with the deal made. And I'm very happy with my new car.

Miss Kalpna Mistry, Bradford, Vauxhall Bradford

Marc Banks could not have been more helpful. I needed to change to an automatic and Marc was patience whilst I road tested a number of vehicles in a variety of engine sizes. Many thanks, firstly to Volkswagen Hull for having a number of alternatives to drive, and to Marc for looking after me so well. I am now the lucky owner of a beautiful silver golf, with added rear parking sensors - organised by Marc. Thank you.

Mrs Lisa King, Grimsby, Volkswagen Hull

Polite and courteous service. Carl Lodge, sales, listened to my requirements and worked hard to match them. I would be happy to recommend Audi Boston to my friends.

Mr Eric Myland, Crowland, Audi Boston

The service I received was excellent and faultless. I was very well taken care of by Jonathan Wensley and I am over the moon with my car. A great experience and I know I can trust JCT600. Thanks, a very happy customer, Katie.

Miss Katie Brown, Menston, SEAT Menston

I have just taken delivery of my new Volkswagen Scirocco and I cannot thank the sales staff enough, the whole buying experience was a pleasure, I will certainly recommend them to my family and friends.

Mr James Cordell, Halton York , Volkswagen Hull

Excellent service, made to feel very welcome. Honest straight talking sales staff. Very comfortable offices, excellent facilities all add up to a very good buying experience, especially having travelled so far.

Mrs Lisa Boyes, Frizington, Priceright Rawdon

I was really pleased with the service I received from Dan Blackshields. From the start he was fantastic, right through to collection. There was an unforeseen hiccup on collection which was out of his control, and he dealt with it very swiftly and professionally. He promptly returned calls, emails etc and I would very much recommend this individual to friends and family. Thanks Dan.

Mr Glyn Trundle, Lincoln, Volkswagen Newark

A special thank you to Sheffield Audi. I would like to say a big thank you to Simon sales manager for arranging the early delivery of an Audi Q3. A special thank you to Michael Johnson sales executive for the VIP treatment - he was more like a brother than a salesman. I would also like to say a special thank you to the valeter for the superb preparation of the car. I have never had a car delivered to such a high standard - well done. I am highly delighted with the Q3. It is a beautiful car to drive. Thank you once to everyone involved at Sheffield Audi.

Mr John Parmenter, Carlton-in-Lindrick, Audi Sheffield

Today we picked up a new Passat from Volkswagen Wakefield. This had to be the best experience of buying a new car I have ever had. We first met Susan earlier in the year she was excellent and gave us all the information we required, when it came time to order our car it couldn`t have been easier. The car was a factory build and so we had a bit of a wait, but that was not a problem. Every one at the dealership has been really good but I have to say Susan was excellent and had a sense of humour which she really needed dealing with me. Thanks for everything guys.

Mr Richard Maskill, Huddersfield, Volkswagen Wakefield

Recently purchased a Mercedes 220 from your Sheffield Depot, the car is in superb condition, best car I have ever had. The service from Liam was excellent throughout the negotiation. The handing over administration from Michael was equally well presented with the minimum of fuss. I also took up the insurance which was offered again with minimum of fuss. I was treated in a totally professionally way with all your staff. Excellent.

Mr John Ward, Sheffield, Mercedes-Benz of Sheffield

An excellent buying experience all round, with great service from all of the staff involved. I would not hesitate to recommend this dealer to anyone.

Mr Peter Rolinson, Walkington, Volkswagen Hull

The service we recieved from Patrick and Dillon was excellent from start to finish and I would recomend JCT600 to any one. Thanks again to both of you.

Mr Richard Walker, Heckmondwike, Vauxhall Bradford

My car has had some warranty work recently and also a manufacturer update today at JCT600 Kia Castleford. I would just like to make a point of how Paul Jackson has made my experience on both occasions more enjoyable than usual. his professionalism and manner is so much better than most service advisors and I feel he should receive some type of recognition in regards to this.

Mrs Anne-Marie Burton, Pontefract , Kia Castleford

We picked up our new Mercedes E class on Friday 15 November 2013. We are very pleased with the vehicle and it lives up to the Mercedes high reputation. We would like to thank your rep, Liam Hudson at Mercedes Sheffield, for assisting us in a positive manner through our purchase. We were frustrated with the wait we had for delivery, which I know was connected with production times from Germany. However, the wait has been well worth it. Thank you for all the help.

Mr Trevor Finch, Doncaster, Mercedes-Benz of Sheffield

From the time we walked through the door to leaving with our new smart car the next day the service we received was absolutely second to none. No high pressure sales here. Welcoming, informative and honest, Vicky is a fine front line ambassador for the company. We could not have been looked after any better had we bought a car at £100k. I would recommend this dealership to anyone. Thank you so much.

Mrs Marie Willis, Rotherham, Mercedes-Benz of Sheffield

Very good experience buying my first ever new car. Jamie was pleasant very professional and courteous. Everything was clearly explained and I felt I received a good deal. Nothing was too much trouble and I felt pleased that the financial details were expertly dealt with by Jonathon. Jamie is very enthusiastic and seemed genuinely more excited than me. He has been very helpful since the sale and I would recommend this garage to anyone interested in buying a new or used car. Overall a good experience from an expert team. Thank you.

Mrs Maggie Davies, Leeds, Peugeot Menston

Richard was very helpful. He was not a pushy salesman, which I liked. He handled my enquiries very well, and I was totally satisfied with the service I received.

Mr Alan Wilkinson , Mirfield, Mazda Leeds

Both myself and my wife have been extremely satisfied with the whole process from test drive to collection of our new car. Nagi Alassadi kept me updated every couple of weeks regarding the build date and delivery time to the dealership. The actual handover of the car was very smooth and everything was explained by both Nagi and Jonathan Archer. I was very impressed seeing my new car raise out of the ground, nice touch.

Mr Gary Wilson, Chesterfield, Audi Sheffield

We were extremely satisfied with the service given to us by the salesman at Sheffield Audi. Having dealt with numerous different Audi show rooms and salesmen and continuously being let down or messed around we were so glad when we finally found someone who was willing to go that extra step to help us secure the car we desired. This was proven once again when he went out of his way to come in on a scheduled day off to sign the car over. Overall, very happy with the standard of service from this dealership and the salesman in particular.

Miss Rachel Storr, Hyde, Audi Sheffield

Fantastic service from everyone, we have bought our last four cars from the Salesman Robin Copley. He is a very good and friendly salesman and we will keep going back to Sheffield.

Mr Ray Watson, Rotherham, Mercedes-Benz of Sheffield

The first sight of the car from seeing it from the internet was it, the car was very well presented. We had a hick up with fuel but soon sorted. Test drive was just long enough to get a feel for the vehicle. The sales staff were really friendly and helpful. The cover and back up purchased with the car has given me total piece of mind should anything go wrong. Big thank you for sorting the plates for my personal registration when it arrives. A first class service from a professional sales team. The Jaguar stands proud on the driveway. Thanks to Jeff for all your help. A very satisfied customer.

Mr David Coope, Otley, Priceright Rawdon

We are extremely satisfied with the service that we received from the Sheffield team. Thank you to Owen Tate who was very friendly, professional and knowledgeable.

Mr Robert Simpson, Sheffield, Audi Sheffield

We had a first class experience when we bought the car. It was hassle free and the salesman Mark explained everything in great detail.

Mr Michael Foulger, Bradford, Vauxhall Bradford

Very helpful at this dealership, in all aspects. Stuart gave me all the information about my used Passat CC in a well instructed manner, nothing was to much trouble for him. And all the staff looked after us well. Thank you for a good experience to all concerned.

Mr Allan Ashford, Dronfield, Volkswagen Sheffield

I would just like to say what a fantastic experience we had at your Wakefield branch. My husband brought me to purchase a new car and the staff were so friendly. Alex was absolutely brilliant and went above and beyond what i would expect from a salesperson. He couldn't do enough to help us and for that we are very grateful. We would both recommend for others to visit there if they were looking to buy a car. Thank you so much.

Mrs Emma Grassham, Leeds, Volkswagen Wakefield

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