Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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Ben Winter has supplied 3 of my 4 Volkswagens. Having bought a Land Rover last time, it had been a while since I saw Ben. He did not fail in his professionalism, courtesy, knowledge, experience and expertise when I got in touch looking for a replacement car-which he sourced. Thank you!

Miss Raj Saini, Worcester, Volkswagen Bradford

Bought car through Motability, couldn't have been treated better. All the staff were very friendly and made the whole experience very pleasant while I sorted car out, the staff made sure my wife was given coffee and looked after. Special thanks to Dennis Beverly

Mr Joe Watson, Goole, Kia Castleford

Both my wife and I were made to feel extremely welcome, no hassle or pressure. David Stevenson looked after us, his manner, knowledge and enthusiasm made the test drive and sale a very easy and pleasurable experience. I would most definitely return when I look to change my car again

Mr Shaun Mycroft, Doncaster, Mercedes-Benz of Doncaster

Excellent experience with a dealer that really cares about customers. It should be a pleasure to buy a car and it definitely was for me. An excellent customer focused dealership that went out of their way to ensure I was satisfied and happy. Not only that, I have an excellent car that is everything I expected it to be.

Mr Tony Smith, Doncaster, Mercedes-Benz of Doncaster

Absolutely outstanding. Every step of the sale was completed professionally yet friendly. I left the garage feeling like I had made a very good decision and that was solely due to Mark Elsworth for his knowledge and making me feel well informed about my choices. From the moment you enter Audi York you feel a valued customer and I will most definitely be returning. The car is built to a very high standard which I thoroughly enjoy driving, it is just a pleasant change to have a sales experience to match. Many thanks for all your help.

Miss Hayley Hudson, York, Audi York

I can confirm that we were very satisfied with the treatment we received from Volkswagen Hull. Everyone was most helpful and made buying the new car an enjoyable experience. For over 7 years we have been JCT600 Hull customers and having purchased the fixed price service plan will happily continue to be. Dennis Tuffour, the sales executive who dealt with us was always most pleasant, courteous,understanding and informative and nothing seemed too much trouble for him. Thank you.

Mr Ian Pluves, Hull, Volkswagen Hull

Like to say a massive thank you to a Mr Wayne Duplock of JCT600 Sheffield, he was a very genuine down to earth person who made me feel so welcome and comfortable while I looked to purchase a Volkswagen Scirocco from yourselves, Mr Duplock couldn't have done enough for me, not very often do you come across a sales person like Wayne Duplock, I didn't feel forced into the purchase even though he had nothing but good to say about the car . We had a laugh while viewing the car and even had a giggle while sat at his desk so a massive thank you Wayne for dealing with myself in the way you did. I repeat myself but it's true, a genuine gentleman who conducted himself in a way sales reps should . I would recommend JCT600 to family and friends due to the service I got , thank you again.

Mr Ben Spick, Sheffield, Priceright Sheffield

Everyone I dealt with went beyond their call of duty. Nothing was too much trouble for them. I dealt with Jonathan, Steve and Andrew. The car was 100% prepared, all enquiries were dealt with promptly, and I felt valued as a customer. Even the receptionist respected all her customers and did everything she could to make them comfortable. They were willing to do a good deal and yet, nothing was forced upon you. I came from London and I am glad I made this long journey! Keep up the good work!

Mr Ricky Tang, London, SEAT Menston

It is a big decision when choosing a family car, Wayne at Priceright in Sheffield made the whole experience a good one. He was friendly from the outset without putting any pressure on us. He understood exactly what our needs were and ensured that he met those needs through the whole process of test driving the car, to buying and picking the car up. He was a pleasure to do business with keeping customer satisfaction high on his list. I would and have recommended this dealership to friends and family

Mr David Cawthorne, Sheffield, Priceright Sheffield

Brilliant service from the moment we walked through the door. Phil and Ray treated us like 'real people' not just Customers. No pressure, just knowledgeable, personal and professional service. An absolute joy to do business with the team at Chesterfield VW and I would recommend them to anyone looking for a new or used Volkswagen. Once again, Thank you for all your help.

Mr Richard Martin, Chesterfield, Volkswagen Chesterfield

My Partner and I received outstanding service from Newark Volkswagen, during the purchase of our new Volkswagen. Our salesman Andy Bailey deserves a special mention for his outstanding customer service!! He made a special trip to our house one evening on his way home, to deliver a satnav card that should of been with the car on the day of collection. We will definitely be returning to Newark Volkswagen for my partners car in 2016, when it is due to be changed. Please pass our kind comments on to Andy, we look forward to dealing with him again in the future.

Miss Samantha Wilding, Faldingworth, Volkswagen Newark

I originally obtained my car in June and have enjoyed it immensely. A small problem occurred with the front brake pad. I called in at 08:00am on a Friday morning and it was fixed by 09:00 am! What outstanding service. Full credit to Mike and his mechanics. It fills me with confidence to know that where a problem occurs, Vauxhall Bradford are there to sort things out and you can be assured of hassle free motoring. Thank you Mike.

Mr Michael Doherty, Leeds, Vauxhall Bradford

Excellent service. All staff from manager down were excellent and very helpful. Explained everything about the car and offered a test drive before we left. 10/10. Thanks to everybody

Mrs Sandra Regan, Market Rasen, Audi Lincoln

It was yet again a pleasure to purchase my car from Mercedes-Benz Doncaster. Mr Brian Strutt was the most professional sales manager I have ever experienced. Thank You

Mr Kevin Robinson, Doncaster, Mercedes-Benz of Doncaster

After visiting other local Vauxhall dealerships in Huddersfield and Bradford seeking to purchase a new car, I was shocked by their total lack of interest in selling to me. I ventured further afield to JCT600 in Bradford and was given 5* treatment. Linda Tordoff simply made us feel special. We picked up our new car very quickly and the transaction was so smooth. I would recommend JCT600 Bradford to anyone looking to buy or lease a new vehicle and expect 5* service. In our experience, the comparison between JCT600 & other Vauxhall dealerships is unbelievable.

Mrs Carol Wood, Huddersfield, Vauxhall Bradford

I was well looked after by all at the showroom staff. However i was impressed by the help I received by one Roger Brocklesby, nothing was too much for him. A credit to the company

Mr Alan Hitchcock, Hull, Peugeot Hull

It has been a pleasure to deal with JCT600 Volkswagen at Newark. Andy Bailey has been a star, from the first test drive to keeping us informed with the delivery and finally to handing over our new Golf. Nothing was too much trouble for Andy, answering any queries we had, no matter how small. He has been extremely friendly and helpful and is a credit to JCT600, as are the rest of the staff at the Newark Branch. Highly Recommended!

Mr Mick Spittlehouse, Eakring, Volkswagen Newark

My last four vehicles have been supplied through JCT600 and as usual the level of service was excellent. I dealt with a young lady called Kirsty Fletcher who was very professional and friendly and had excellent product knowledge. The whole experience was first class.!.

Mr David Buxton, Doncaster, SEAT Hillsborough

We had fantastic service from Kevin. Nothing was too much trouble and because of this I bought the car. Many thanks Kevin

Mr John Hoult, Rotherham, Mercedes-Benz of Sheffield

Our experience was outstanding from start to finish, our sales executive Lee Tetley was exceptional. Welcoming, helpful and extremely knowledgeable. This made out decision to buy very easy. This was the second vehicle we have purchased from JCT600 and would not hesitate in doing so again.Thankyou to everyone that helped us.

Mr Peter Verity, Batley, Mercedes-Benz of Sheffield

I bought a used car from this dealer a couple of years ago, my first car in fact. I liked the service then and the quality of the car. I decided to go back but this time to purchase a new car on finance. The service was smooth and easy to follow. The sales person listened rather than just spoke about what I wanted in a car. They allowed me to look freely around the cars and I also had a test drive. Ordering was easy and service whilst waiting for my car was informative. My car arrived and it was again a smooth easy swap. I was shown around the car and help was offered for me to go back and ask at any time about the car. I really enjoyed the experience, would recommend and go back again for my next car.

Mr Martyn Broadley, Wilsden, Vauxhall Shipley

Right from the very start Dennis Beverly could not do enough for us he made us feel so at ease when choosing our new car his advice and knowledge was amazing, Vauxhall motors have a diamond in this man we cannot recommend him enough 10 out of 10.

Mr Michael Buckley, Pontefract, Vauxhall Castleford

The experience was outstanding from start to finish. From my first welcome coffee to the final after sales phone call I couldn't fault a thing. Particular recognition is extended to Kirsty who reflected on my knowledge of cars and tailored her sales pitch to my needs. I can't thank the staff enough and the whole process took less a week. Fantastic team effort!

Ms Naomi Evans, Sheffield, SEAT Hillsborough

I had a professional and friendly experience here. I was allowed to browse around the cars without feeling hassled. Geoff and John were great, and when I had decided on a car, Geoff completed all the paperwork for me, re taxing and registration docs. I would signpost anyone to use this garage. I decided to have my car treated with GardX, and had a nice surprise when I found a holdall of freebie GardX on the back seat when I got home with my car. The prices are very reasonable and a great all round service from the guys at JCT600. Thank you Geoff and John, I'm really pleased with my car!

Ms Jayne Brookfield, Sheffield, SEAT Hillsborough

Gary and the team were very pleasant and polite and very informative. They kept me updated however minor the issue. Great deal, great car. Many thanks.

MR Antony Chadburn, Doncaster, Audi Doncaster

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