Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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My experience was excellent. The best part was your salesman Matt Griffin. He was so helpful and was prepared to go the extra mile to please. I will certainly recommend JCT600.

Mr George Hastings, Bridlington, Peugeot Bradford

Fantastic experience! Customer care was well beyond my expectation - I have bought several new cars over the years and always had them brought out of a compound to hand over. This time my car was in the showroom with my name and balloons on it - also got some lovely flowers and fizz! Well done JCT600 and thanks to Lee for the handover and Paul for the sale. You made a good customer experience great.

Mrs Susan Hey, Ossett, SEAT Hillsborough

Dropped car off for service & M.O.T. Car was ready for collection later that day and had been fully & professionally cleaned, great service all round.

Mr Paul Hirst, Leeds, Peugeot Bradford

Jake welcomed me with a smile and very pleasant manner when I checked my car in for a service. He explained to me in great detail what work would be done on the car and what the cost would be. I was invited to a cup of coffee (or more) whilst I waited and he said he would come and find me when the work was completed. When my car was ready he approached me with a smile again, a very friendly "hello Mrs Jackson" and asked me if I thought the wait had been too long. He then went through the tasks completed on the service, all in a very professional manner and escorted me to my car after I had paid. I was very impressed throughout with Jake's approach to his duties as I have never had any dealings with him in previous visits to JCT600 Peugeot Bradford. He has not been doing the job on Service reception for long and he performed admirably. I have to say that all the staff I have had dealings with at Peugeot Bradford are wonderful and Jake is no exception to this.

Mrs Christine Jackson, Halifax, Peugeot Bradford

Overall very good. Great video to inform me about the exact car I wanted, Jake remembering from 18 months ago. Slight blip with delivery dates but corrected thank you Jake.

Mr Roy Briscoe, Chesterfield, Volkswagen Sheffield

Excellent experience. Imran as well as everyone else were more than happy to answer any questions and queries we had. Everything was excellent including the coffee. I will definitely use JCT600 again and tell our friends.

Mr Alan Butcher, Rotherham, Volkswagen Rotherham

Great buying experience. As usual professional and courteous, as I have come to expect from this dealership. Imran was very helpful and courteous throughout. Thank you.

Mr Jim Astle, Rotherham, Volkswagen Rotherham

Imran has been excellent throughout the sales experience. He is friendly and polite, not too pushy, just right. The sales experience is all about the personality of the sales person and Imran has got it just right. He sold it to me.

Mrs Anne Peat, Rotherham, Volkswagen Rotherham

I got excellent service, plenty of information, very happy with the car. Thanks Steve. Great reception from Michael the Product Genius.

Mrs Mandy Redhead, Bradford, Volkswagen Chesterfield

I would like to say a big thank you to Christopher Sugden for how he has dealt with me he is a really nice guy and I will definately be coming back to see him when I change my car in 3 years.

Mrs Ruckshana Bi, Bradford, Volkswagen Bradford

Just a short note to thank Andy and Glenn for making the purchase of our new car so simple, the whole experience has been exactly as you'd hope as a customer. I appreciated you both seeing the potential deal that would enable us to place our order with you and Andy your support in making it happen. I was particularly impressed with the integration of the Volkswagen website to your dealership, the clear joined up communication you have on site and Glenn making himself available to handle enquiries at times that suited us as customers. I spend a lot of time talking to customers and my colleagues about the importance of joined up service, you nailed it. We are converts to JCT600 and your dealership

Mr Jason Roberts, Pontefract, Volkswagen Wakefield

Extremely satisfied with Boston Audi, Alex Mills the sales executive who dealt with the sale of our second Audi A1 Sportback 1.4TFSI Sport, delivered a high level of customer service and customer satisfaction. From the first contact in December when the car was ordered to the delivery on the 1st March he provided a friendly but professional and business like approach, importantly we were kept fully informed of the progress of the order, production and delivery of our new purchase. Well done Alex, no doubt we’ll see you again in due time when we return for another.

Mr Robert Langstaff, Boston, Audi Boston

I found the sales team very friendly and easy to get on with, no pushy salesmen. The support team also very helpful, all together a great experience. The car is above expectations well done Audi.

Mr Stuart Redfern, Chesterfield, Audi Sheffield

My experience with JCT600 has been fantastic, the whole team are very friendly and welcoming from the minute you walk through the door. The sales team (Jaime Sanchez) are very helpful with no pressure to buy at any time. I would definately recommend JCT600 to friends and family and look forward to dealing with them again when we are due to upgrade our vehicle next time.

Miss Natalie Nickson, Earby, Volkswagen Bradford

Sales man Jaime Sanchez was very good and friendly, very professional and helpful. I'm very happy with the car. Very impressed with service provided. Thank you very much.

Mr Dipak Trivedi, Bradford, Volkswagen Bradford

I was very pleased to have visited this branch as I found that the whole team at Volkswagen were very helpful. Jaime who dealt with me was very helpful throughout my time of buying the car. He communicated with me a lot even when he wasn't working and he was always there for any questions that I had for him. I would recommend VW Bradford to my friends as I had a very good experience with VW and for that matter Jaime who was brilliant.

Mr Damon Penney, Cleckheaton, Volkswagen Bradford

Pleasant young man James Redman, lovely car buying experience! Would recommend to anyone!

Miss Lisa Hatfield, Bradford, Volkswagen Bradford

I originally went in to buy a new smart fourfor and inquire about a 220E and with Victoria batty being as good as she is in her job I walked out with both. The service I received was as always excellent and the knowledge of this sales lady is great. I would recommend this branch to anyone 10 out of 10.

Mr Peter Thurlow, Barnsley, Mercedes-Benz of Sheffield

Just to tell you that we have had a very good experience buying our car from you yesterday. I was introduced to Danny Moore, who was helpful, knowledgeable and above all patient while we test drove 3 vehicles. The service that we received was exceptional and we will certainly look to buy our next vehicle from you next time. I recommend you highly. A great range of cars at a wide range of prices. We feel we got real value for money with our new BMW. Thank you and see you next time.

Mr Paul Wozny, Steeton, Priceright Rawdon

The care and consideration made me feel quite secure and reassured. I feel well prepared to drive away. Thank you Mike Smith.

Mrs Gail Digby, Sheffield, Volkswagen Sheffield

I brought my car in today to have some work done and I enquired about my next motability car. I was approached by a salesman by the name of Chris Sugden. He has helped me choose my next motability car for June and I would just like to say that he was very understanding and helpful.

Mr Darren Turner, Bradford, Volkswagen Bradford

Big thanks to Mat Stocker and the rest of the team at VW in Hull for making my new car purchase as easy and hassle free as possible. Friendly service and great communication. At no point did I feel pushed into a purchase. This is my first car purchase since my husband passed away and it was far easier than I imagined it would be. Thank you

Mrs Catherine Rhodes, Hull, Volkswagen Hull

Dean was very helpful and knowledgeable, a pleasure to do business with. Thank you.

Mrs Janet Pillar, Sheffield, Volkswagen Sheffield

Helen at SEAT Hillsborough was really helpful and friendly. Thanks for helping me find a car that suited my needs and sorting out my queries promptly. I would defiantly recommend SEAT Hillsborough, thank you!

Mr Mark Stroud, Sheffield, SEAT Hillsborough

Dealt with Jake Burrell over the phone to arrange service, the car was picked up from my house by one of your drivers and returned clean and washed after service. I was very impressed with the experience and with Jake and the driver.

Mr Paul Atkinson, Guiseley, Mazda Bradford

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