My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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Excellent all round service, with first class facilities in your new showroom

Mr Stuart Rankin , York , Audi York

A very pleasurable experience. Sales executive Rebecca Clark was extremely thoughtful and knowledgeable and couldn't do enough for us. I would recommend this dealership to anyone who wants that excellent service.

Mr Colin Wilsher, Leeds, Audi York

Fantastic pre and after sales service from Christian at Mercedes Chesterfield. Would happily recommend him and the dealership to anyone.

Mr Matthew Green, Chesterfield , Mercedes-Benz of Chesterfield

The staff (particularly Laurie) were excellent at Volkswagen Wakefield. They listened to my wishes when purchasing my new car and came back with a better price than Hayseldon Barnsley. Thank you so much. I love my new polo and will definitely be back in the future!

Mrs Lorna Gravil, Barnsley, Volkswagen Wakefield

Excellent level of service both before and during the car sale process. Very happy with your garage staff and would happily recommend you to others

Mrs Claire Stroud, Preston, Volkswagen York

My wife found the car on JCT600 website and left contact details. Next day Jenna rang me and emailed me detailed photos of the car, even pointing out the small scratch. I drove up from Newbury to view the car, everything was exactly as I had been told. Jenna explained everything to me, she was fantastic. Two weeks later, my wife and I travelled up to Bradford (4 trains) to collect our car. We were made to feel extremely welcome. From start to finish I was given good customer service. We are already recommending JCT600 as the place to look for a new or used car.

Mr Grahame Fish, Newbury, Peugeot Bradford

< Having never bought a second hand car from a main dealer garage before, I have to say I will never not buy one from a main dealer again, and it will definitely be from a JCT600 garage again! Your service from start to finish is just 1st class. As for the staff they were more than helpful with any questions and always maintained a very high courteous standard of service! I would recommend you to anybody 100% service.

Mrs Sylvia Torrano-Harling , Bradford , Peugeot Bradford

My wife and I were extremely pleased from the service and attention we were given. Nothing was too much trouble. We travelled over 30 miles to view and eventually purchase our vehicle and was made to feel welcome right from the start. No one was pushy and all our questions were answered in a very professional manner. We have no hesitation in recommending this dealership to our friends and family and will consider using the dealership again in the future. Thank you so much Lawrence Good and Darren the manager for treating us both like people.

Mr Peter Howarth, Sheffield, Priceright Sheffield

We were looked after so well by the sales executive Joel Ricketts at VW York. This was our first purchase of a VW car and he was so informative, friendly and in no way the usual pushy salesman.I am certain it will not be our last VW. When we went to collect the car he went through all the documentation thoroughly and also took time to show us all the controls in the car, he couldn't have been more helpful.

Mr George Armitage , York, Volkswagen York

Having trawled the Internet for many months looking for a suitable,used replacement for my 2009 Audi A6 I discovered one 150 miles away in Boston. The salesman I spoke to was Carl Lodge who could not have been more helpful and promised to ring me back with a price for my trade-in Audi. This he did, the price was very fair and I felt happy to travel the distance up to Boston knowing that, subject to viewing, the deal would go ahead. Carl took a lot of trouble in displaying the car to me and also explained all the differences between the model I was buying and the one I was selling.I had had a number of previous experiences with various Audi salesmen throughout the country who failed to return my calls when I enquired about a car. They should take note, courtesy and showing an interest in your customer does pay off, as Carl successfully demonstrated. My whole selling and buying experience was a happy one and I would feel confident in recommending Boston Audi and its sales staff.

Mr Malcolm Hubbard, West Wickham, Audi Boston

Absolutely spot on service. From the day we enquired to the day we bought the car and drove away, the whole experience was an absolute pleasure. No fuss, no hassle - so laid back it was untrue. However, still VERY professional. Every step of the process was explained in detail but not in a way that made us feel "talked down to." Finally - if you award "Employee of the Month" (or better yet "Year") - Andy Abbott at your Sheffield VW branch deserves it! Top Man!!! It was like buying a car from an old mate!

Mr Ken Allsebrook, Sheffield, Volkswagen Sheffield

I can not believe the standard of the staff here, they are the most professional, polite and well informed team I have ever met. Nothing is to much trouble, Luke in particular as a true credit to you, the pre and after care from him is second to none. I feel that your dealership is second to none.I have had ,Citroen,Ford and BMW before but my future cars will now be 110% Audi, thank you very much, we have even named the teddy bear for my son luke after your staff member who made us feel so at home, and feel so special

Mrs Amanda Davies , Louth, Audi Grimsby

I recently bought a VW Polo from VW York and was very happy with the experience. Sales Executive Calum Hogg was very professional and patient, from test drive to handing over my new vehicle and explaining all the new features inside. The team were very friendly and thorough and I never felt as though I was being put under any pressure to make any snap decisions. They made the experience a pleasure!

Mrs Georgina Duffil, York, Volkswagen York

Just a quick thank you to JCT600 @ Priceright Sheffield. Alan Bramley and his sales executive Darren Martin were superb, nothing too much trouble. Not pushy and Darren gave us all the time we needed, everything explained in detail in a relaxed atmosphere over a coffee . After taking the car we had a small problem which Darren went that extra mile to sort it with service manager David Hawksworth. David sorted our problem the next day, again David and his team were 1st class. We have only had the car a few days but would recommend JCT600. Thanks again Diane and David.

Mrs Diane Walker, Dinnington, Priceright Sheffield

Very friendly, efficient service, nothing was to much trouble, would highly recommend them to friends and family.

Mr Norman Parker, Rushden, Kia Castleford

My last car was a Golf. I was more than happy with it and the customer service was great. We were dealing with Marc Banks who was very happy to assist in anyway. I decided to go back for my new car which is a Tiguan, we looked for Marc because he was so helpful the last time.we had to wait a while for the car but it was worth it. We were updated on the progress on a regular basis and couldn't be more pleased with everything. Well done Hull JCT600

Mr Michael Foster, Beverley, Volkswagen Hull

Couldn't ask for a better sales person than Joe Robinson when I went to JCT600 Vauxhall in Bradford looking for a new Astra. He listened to all my requirements and showed me the Astra that was perfect for me. I've had the car a week now, love it!!! Since picking up the car Joe has been in touch twice to make sure that everything's ok and that I'm liking the car. Can't praise the staff enough who I dealt with and would certainly recommend JCT600 at Bradford. I will certainly return there myself when changing my car again in the future.

Ms Shirley Hall, Keighley, Vauxhall Bradford

Couldn't ask for a better sales person than Joe Robinson when I went Vauxhall JCT600 in Bradford looking for a new Astra. He listened to all my requirements and showed me the astra that perfect for me. I've had the car a week now, love it!!! Since picking up the car Joe has been in touch twice now to make sure that everything's ok and that I'm liking the car. Can't praise the staff enough who I dealt with and would certainly recommend JCT 600 at Bradford. I will certainly return there myself when changing my car again in the future.

Mrs Shirley Hall, Keighley, Vauxhall Bradford

My third purchase from Lincoln Audi. Usual high level of service, courtesy and product knowledge. Nathan Saville looked after us and couldn't have been more helpful.

Mr Graham Bullough, Gainsborough, Audi Lincoln

I dealed with Tim who was excellent all the way through from first meeting to picking up the car! I would reccomend him and the dealership to others! Made to feel very relaxed and important whilst well informed. Great.

Miss Pam Stonehouse, Chester, Mazda Leeds

This is my third car purchase from Mercedes- Benz of Sheffield, and it has always been a pleasant experience when dealing with the sales team. It was Richard Simpson who I dealt with on this occasion and I have to say his courtesy and attention to detail were excellent. Together with Kirke Webster-Gray, they provided me with an acceptable purchase/part exchange package.

Mr Derek Allsopp, Barnsley, Mercedes-Benz of Sheffield

After seeing the car in Autotrader I called Mercedes-Benz in Sheffield and was put through to Dave Tucker. He was very helpful and accurate with the information I required, buying a high value used car without seeing or driving it sounds foolish but Dave was very sure the journey to pick it up would be worth it. The car was immaculate and I am very pleased with my buy. The service I received from all at Mercedes-Benz in Sheffield was professional and courteous would fully recommend using this dealer. Andy Rydon, Bristol

Mr Andrew Rydon, Bristol, Mercedes-Benz of Sheffield

What a fantastic customer experience. Special thanks to Toby Green for a smooth transition from an Audi TT to a new A4 Allroad. All the team have been polite, friendly and approachable. Also thanks to the parts and service team who have assisted me with the little extras I have required since! All in all an enjoyable experience. Well done Boston Audi.

Mrs Claire Spencer, Boston, Audi Boston

Great service ,Sales Executive Calum Hogg was excellent and organised everything ,test drive, sale and handover very nicely. Small problem with car on delivery day was dealt with very well by Katherine. On returning for the car the next day everything was fine. No problem, we felt was if we were important customers and are very happy with the car. Many thanks to all.

Mrs Susan Cartledge, York, Volkswagen York

I have to say that the salesman,Gary, made the whole experience of buying an approved used car a pleasure. Nothing seemed too much trouble , including a good test drive. The car was a present for my wife so delivery was arranged and Gary himself delivered it at the exact time along with a beautiful bunch of flowers. To say she was surprised would be an understatement. Absolutely excellent service and will definitely use JCT600 again for our next car. it all went so smoothly and we are very pleased with the car. many thanks. Michael.

Mr Michael Livesey, Bradford, BMW Bradford

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