Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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When I came to Mercedes Benz in Doncaster I was greeted and treat with the utmost respect by your salesman Dave Stephenson. All throughout my purchase he kept me informed of how my Mercedes C180 was going. When I eventually took receipt of my Mercedes C180 both Dave and Mercedes went out of their way to see I was looked after comfortably and explained everything about my purchase. I would definitely recommend Mercedes-Benz JCT600 in Doncaster to anyone wishing to purchase a new or used Mercedes.

Mr Mark Jones, Altofts, Mercedes-Benz of Doncaster

Alan Hayes has been very helpful from the minute I contacted your dealership. He has remained patienct and professional at all times and has explained everything thoroughly throughout the process. I would be happy to recommend Alan to both family and friends and wouldn't hesistate to contact Alan again for a future purchase. Excellent service.

Mr Steven Lee, Mexborough, Priceright Sheffield

Very helpful and great servive off Alan Hayes. Happy customer.

Mr Joseph Foulstone, Dearne, SEAT Hillsborough

Bought a Q5 via an online broker from Lincoln Audi. Everything went perfectly. Only had to deal with one person, Chris Doughty, who was absolutely brilliant. Kept us informed at each stage and managed paperwork and home delivery with no hitches.

Dr Stephen Cairns, Preston, Audi Lincoln

From the moment I walked in Simon and business manager Jim could not of been more helpful. This was the first time I had purchased a new car and I would recommend Audi and this branch to anyone. All my questions were answered, the process was made very clear and transparent. Well done Audi

Mr Jonathan Davey, Cleethorpes, Audi Grimsby

I have had lots of different cars and encountered lots of different service receptionists - from the brash at Toyota to the glamorous at Porsche. But I have to say that Debra at Seat Hillsborough is the best at making one feel truly welcome and valued - especially when the system had let her down completely. I will keep coming as long as the tram lets me get back so easily! Thanks

Mr Oliver Wells, Sheffield, SEAT Hillsborough

Another excellent sales experience with Vicky Batty (this being the second car we've bought from her). She went the extra mile more than once to ensure the niggles we did encounter were dealt with properly. She gave us a great deal, and truly made us feel like valued customers. Many thanks again and well done Vicky! Loving the new C class!

Mr Philip Green, Sheffield, Mercedes-Benz of Sheffield

I'd like to thank Lee Tetley at JCT600 Sheffield for making my buying experience so straightforward and simple. I'm very happy with both the deal and the E250 Coupe - superb car. My past experiences have been far too laborious and complicated but this was a much better experience. I ended up with a car beyond my expectations. Thanks.

Mr Peter Naylor, Doncaster, Mercedes-Benz of Sheffield

Just a quick note to say how impressed I am with the quality customer service we received from Peugeot Hull. The sales executive Marinos Kendeas was polite and friendly throughout the purchase of our new 108. The service has been second to none and am certainly going to recommend both JCT600 and Peugeot sales executive Marinos Kendeas to all our friends. Thanks for the great service much appreciated! Regards.

Mr David Penna, Hull, Peugeot Hull

Just bought my third C Class from Doncaster even though I live in Hull, which says a lot. My sales contact was Brian Strutt and everything went very smoothly and was professionally handled from test drive to delivery. The finance arrangements were also transparent and surprisingly quick to complete.

Mr Keith Badham, Hull, Mercedes-Benz of Doncaster

I chose to go to Kia at Castleford as this was is closest Kia dealer to me.  Having driven a cee'd for the last five years I was pleasantly surprised by the new model changes and design and really enjoyed my test drive. The thing that sold the car for me was the salesman, Steve Mclelland who was very helpful, but not at all pushy which made me feel at ease and able to concentrate on buying the car I wanted. I would not hesitate to recommend JCT600 to friends and family and will definately be returning when the time comes for another car.

Mr Chris Stanley, Wakefield, Kia Castleford

Just purchased on 24/11/2014, new Audi 1.4 TFSI Sportback. Very very pleased with my purchase, a special thanks to the very professional way your staff conducted our purchase, with a special thanks to your young salesman Andrew Davidson .

Mr Thomas Watton, Grantham, Audi Lincoln

I have just picked up my wife's Volkswagen Tiguan, and I wanted to pass on my thanks to Volkswagen York. Interesting to note that I went to several dealers who were offering very similar deals - so why JCT600? Simple they listened and had the customer's best interest at heart. Alex was very attentive and my wife came back from meeting Rowena very impressed. The purchasing experience was very pleasurable, just wish I'd come to you guys earlier. [We will not be making that mistake again] please pass on our sincere thanks to them both

Mr Lee Fletcher, Harrogate, Volkswagen York

I have never had such a pleasurable experience when buying a car! Alex Wharton at Volkswagen York made everything seem so simple. He took all the pressure and stress out of car buying. He was knowledgeable, professional and very friendly. I didn't feel pressured or hurried at any point. I would recommend JCT600, VW York to anyone. Thank you Alex!

Mrs Fiona Amer, York, Volkswagen York

A very pleasurable experience encouraging but not pushy. Very helpful, the best car exchange I have had in many years of driving Thank you very much.

Mrs Margaret Silver, York, Volkswagen York

Excellent experience with Audi Lincoln and the salesman (Niall) could not be more helpful. Very friendly team who dealt with all my requirements to an exceptional standard. Usually deal with Nottingham Audi, however Niall at Lincoln gave far superior service and as a result I will not be returning to Nottingham.

Ms Lynn Cope, Nottingham, Audi Lincoln

The sales executive was excellent, not pushy, but factual, helpful and the way I would expect to be dealt with would return in the future. Very pleased with the service received. It is always easy to find fault but good service often goes un-noticed, not in this case thanks to Tim Milner.

Mr David Czuprynski, Durham, Mazda Leeds

I recently purchased a Peugeot 208 from the Rawdon, Leeds, branch and was dealt with by Felix Cavaliere. Throughout my visits and negotiations Felix acted in a very professional manner, which was reassuring right from the start. He had a good knowledge of his business and was able to answer all my queries with ease and in a very friendly and polite manner. I would certainly return to this dealership in future and would recommend it,and Felix, to anyone. Mr P. Foley, Rawdon, Leeds.

Mr Peter Foley, Leeds, Priceright Rawdon

First of all I would like to thank Kirk and all the very helpful staff at Kia Castleford. We did not plan on buying a new vehicle that day but when Kirk showed us the Sportage we fell in love with it. Its the first time I have driven an automatic car and am looking forward to picking it up tomorrow. Once again thanks for the wonderful experience in car buying, not put under any pressure at any time during the sale. Thank You.

Mr Barry Broome, Castleford, Kia Castleford

Visited twice for 2 test drives before selecting Maserati Ghibli. Andy Bryan was very obliging and answered my questions well. Car was delivered on time and delivered to my house which was very helpful. Very pleased with car by the way.

Mr Charles Hodgson, Beverley, Maserati Leeds

Our sales rep Susan Lloyd couldn't do enough for us nothing was too much trouble, answered every question efficiently and the flowers with a bottle of wine added to a wonderful experience. We are delighted with our choice of car.

Mr Dennis Edmondson, Wakefield, Volkswagen Wakefield

Excellent customer care from start to finish. Johnny Harding was the sales executive; he was very efficient, very clear in explaining payments of the car and very polite. My experience of the other staff was equally impressive. Over all it seemed very efficient team work. I would definitely recommend Wakefield Volkswagen garage and I love my car!

Miss Melanie Hamilton, Leeds, Volkswagen Wakefield

Just purchased a car this weekend from Lotus Leeds with the help of Steve and Ben. Both guys went above and beyond and nothing was any trouble. Their customer service was outstanding and they made the whole process hassle free. I would definitely recommend them to anyone looking for a new car.

Miss Lesley Turner, York, Lotus Leeds

We picked up our new car last week and we have never looked back! The customer service we received from start to finish was second to none. Paddy O'Donovan was polite and courteous, as you would expect in a sales environment, but more than that was his overall product knowledge. There wasn't a question left unanswered (and believe me there were a lot). My partner and I are both in sales but Paddy left us both very impressed!! I wouldn't hesitate to recommend him to anyone. I have collected new cars from showrooms in the past but the whole experience that Paddy gave us has left us in no doubt that we would definitely return. Customers for life now! Love the car, loved the experience! Many thanks!!

Mrs Joanne Wilson, Mansfield, Mercedes-Benz of Doncaster

Sales executive Kristian Bell dealt with myself and my wife Sylvia. We at no time felt over pressured, which would have sent us rushing away. The service Kristian and JCT600 Peugeot Bradford provided was helpful, courteous and professional. Especially listening to our motoring needs and giving sound advice accordingly. Genuine, which we value. Many thanks.

Mr David Thorpe, Bradord, Peugeot Bradford

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