Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

Submit Feedback

Dealing with Simon Lidguard from start to finish was fantastic always happy to help, if I had any questions he would get an answer for me very quickly

Mr Andrew Cramer, Grimsby, Audi Grimsby

Thank you to Gerald at JCT600 Volkswagen York. He was extremely helpful and very patient when asked lots of questions! He made the experience of buying a car easy and I wouldn't hesitate to recommend this dealership.

Miss Emily Saunders, Sheffield, Volkswagen York

I have had a great experience dealing with Chris Sugden, he has been really helpful and has helped choose the right car for me. I would definitely recommend him to family and friends.

Mr Usman Zamir, Bradford, Volkswagen Bradford

Extremely good and prompt service. The salesman was as helpful as he could be and took full account of my needs. The handover of the new vehicle was a very pleasant experience.

Mr Alexander Robertson-Kellie, Okehampton, Audi Lincoln

Ordered and collected my fantastic new Volkswagen Golf Match at VW Sheffield, The salesperson Karen Gardner was very professional, helpful, and very good at her job!

Mr Barry Kingswood, Sheffield, Volkswagen Sheffield

Very happy with the buying process at JCT600 Mazda Leeds. I was looking for a Mazda2 and realised that good ones at the right price tend to be sold by Mazda dealers very quickly. I'd just missed a 12-plate locally, and a 10-plate at JCT600 - the Sales Exec at JCT600 Richard Miller asked me what I was looking for (price range/colours/spec/fsh) and rang me back within 10 minutes to say that there were 2 matches just coming into stock. I'm from Coventry some 120 miles away and was pleased that JCT600 would hold both cars until I could test drive them both 48 hours later. There was no 'hard sell' and the price for both cars were competitive - in the end I realised that I wanted a 5-door model. Two days later I collected a serviced and valeted TS2 with fsh, Mazda warranty, low mileage, and cheap RTI cover. Thank you Richard and JCT600 :)

Mr Paul Civil, Coventry, Mazda Leeds

I found my experience at the dealership amazing. It was a great day looking and trying out the different cars. The help and knowledge of the cars was good and I was very pleased with what was to offer. Everyone was very polite and helpful and a thank you to Mr Blake Keogh for the time.

Mr Harry Foxcroft, Grimsby, Audi Grimsby

Great service from all at Lincoln Audi. Special thanks to Anthony for the problem free buying experience and for the memorable handover. The car is great (A3). Thanks.

Mr Nick Stewart, Scunthorpe, Audi Lincoln

Just fantastic. Liam Hudson was just fantastic

Mr Glen Myers, Sheffield, Mercedes-Benz of Sheffield

Picked up my new A3 this week from Lincoln Audi, it is nice to see a dealer that puts customer service as their priority. Ben Hall kept me up to date all the way from first contact to handover. I could have purchased from a larger dealer, but they simply didn't have the same level of attentiveness. Thanks guys, thanks Ben.

Mr David Greensmith, Stonehouse, Audi Lincoln

Collected my new SEAT Leon, totally impressed by the Sales Team and the update on information on delivery.

Mr Brian Taylor, Otley, SEAT Menston

It was a good buying experience and I am very impressed with the CLS. I hope it is as reliable as my previous two E classes. We have always enjoyed the quality of service provided by Mercedes-Benz and this is one of the reasons why we keep coming back.

Mr Andrew Nicholds, Doncaster, Mercedes-Benz of Doncaster

I have just collected my car from Chris Sugden at JCT600 Volkswagen. I must say that the service that I have received is second to none. He helped me and my brother choose the perfect car and we feel totally over whelmed at the service provided. Thank you Chris.

Mr Mohammed Shafaq, Bradford, Volkswagen Bradford

During my visits to your show room I found Brian Strutt to be an excellent member of your company. He was very helpful in all ways and organised the car quickly and explained the controls etc well when I collected it. So far, I am very pleased with the vehicle and look forward to many years of happy motoring with it.

Mr Edward Green, Doncaster, Mercedes-Benz of Doncaster

From the moment the receptionist introduced us to Kevin Rhodes we knew we were dealing with a very likeable, honest and professional salesman. His attention to detail could not have been better and the process of buying a new E250 CDI was painless. Well done Kevin!

Mr David Bailey, Doncaster, Mercedes-Benz of Sheffield

Stuart was extremely helpful in every aspect while buying our car nothing was too much trouble. Well mannered and courteous explained every thing to us in a very patient way and made sure we understood it all, definitely will be buying the next car from this showroom many thanks Stuart for an extremely happy car buying experience.

Mr William Nicols, Sheffield, Mercedes-Benz of Sheffield

Great service from Felix at Rawdon PriceRight. I saw the car I was looking for and was allowed to take for a test drive (even though 21). Once confirmed I would be buying the car, Felix even came in on his day off (the day before his birthday) so I could pick the car up, even though there was a hiccup by me which created an unexpected 1 hour delay. Fantastic from start to finish, would definitely recommend JCT600 to friends and family. Thanks!

Mr Ben Richardson, Garforth, Priceright Rawdon

It was a real pleasure purchasing a new vehicle from Mazda JCT600 Leeds. The service I received was hassle free, efficient and a really enjoyable experience. Many thanks to all the team in Leeds, I would definitely recommend you in the future.

Mr Glenn Armes, Leeds, Mazda Leeds

I am a Motability customer and after visiting several other Motability dealerships in the area and being disappointed with their customer care I visited the Peugeot, Hull dealership. This was a totally different experience the staff were so helpful and Roger Brocklesby the Motability specialist could not have been more helpful. He has contacted me throughout the process to let me know how things were going and definitely went the extra mile. In 3 years when my car is due for renewing I will be going straight back and purchasing another Peugeot.

Mrs Amanda Nightingale, Hull, Peugeot Hull

Over the last 3 weeks I have visited Mercedes-Benz Doncaster 3 times. Initially just browsing then having decided to purchase on the following visit and finally to pick up my new C250 estate. During all these visits the salesman, Brian Strutt was extremely helpful (even when he knew I was only browsing without seriously looking for a new car at the time) and gave me all the information I asked for without any pressure at all. Subsequently returned to buy a car and again he was very helpful, which only confirmed that I had made the right decision to buy from this dealer. On collecting my new car he took a lot of time to walk me through all the new technology on the car and how to set up all the menus etc. All in all I would recommend Mercedes-Benz Doncaster in general and Brian Strutt in particular. Thanks to Brian!

Mr Martin Schade, Doncaster, Mercedes-Benz of Doncaster

The service I have received from Volkswagen Bradford has been excellent. I have been kept up to date on my car from ordering to delivery, they dealt fabulously with the delays in production and the handover experience has been great. Ensuring I had all the information I needed to drive away my new car with confidence.

Mrs Alexandra Pyett, Leeds, Volkswagen Bradford

My visit to JCT600 Volkswagen, service was a very pleasant experience, from speaking to Service Reception and Mr S.Fairhead (Service Manager) explaining my problems with the car. Mr S.Fairhead arranged for the fault to be diagnosed immediately and booked the car in for repair the following week. The repair was duly carried out and I was kept informed of the progress. The diagnosis and repair are proving to be 100%. I would not hesitate to recommend JCT600 VW Bradford.

Mr David Greenfield, Rawdon, Volkswagen Bradford

I attended Volkswagen Hull and purchased a Polo, received great service from Gareth Barnes- he was very helpful and friendly and ensured that everything went through in a timely manner. Also received great service from business manager James Billam who was happy to answer any questions that I had.

Miss Katie Crozier, Hessle, Volkswagen Hull

Bought a Maserati Ghibli from Maserati Leeds. A great experience. Andy Bryan was knowledgeable and gave me great advice on the car, the options available and the process itself. I was kept informed of progress throughout and everything that was meant to happen; did! I would certainly recommend JCT600.

Mr Ian Ross, Whitley Bay, Maserati Leeds

Absolutely delighted with my new Polo - fabulous little car. Many thanks to Dennis Tuffour at Volkswagen Hull for his outstanding customer service throughout the process. His help and knowledgeable advice was invaluable and I would highly recommend you speak to him if you are looking for a new car!

Miss R M, Beverley, Volkswagen Hull

Official Authorised Centres for 18 Manufacturers

Trusted by the world's best manufacturers for over 70 years

Independently owned family business