Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

Submit Feedback

I have just purchased a nearly new VW Passat from Volkswagen Sheffield and would like to express my sincere thanks for a very smooth and professional exchange of vehicle. The whole experience was handled with very high levels of customer service by Dean Garvey and the rest of the management team and I have no hesitation in recommending them to anyone thinking of changing their vehicle.

Mr Keith Abbey, Sheffield, Volkswagen Sheffield

I should like to thank Phil Renshaw for a professional job selling me my JCT600 CC Volkswagen. He explained everything to me, once again thanks Phil.

Mr Martin Cupitt, Chesterfield, Volkswagen Chesterfield

Excellent. Both Lee Cobb and Simon Howarth were very friendly, professional and efficient keeping me informed every step of the process. Whenever you visit this showroom all the staff are very welcoming and ensure you feel a valued customer. I have bought my last two cars from this dealership and never even consider going anywhere else.

Mrs Anne Flint, Chesterfield, Volkswagen Chesterfield

Thank you to James Templeton. He was efficient friendly and helpful and not at all pushy. It was a pleasure to do business, he made us feel welcome and at ease, unlike other car sales garages we have been to. I would recommend James and the rest of the team at JCT600 Rotherham. Thank you and I love my new car!

Mrs Julie Thompson, Rotherham, Volkswagen Rotherham

Buying my new Polo was a breeze. I have only owned my car 3 days but I am amazed at how good it is. I am so happy with my purchase and the service I received. Great staff at Rotherham Volkswagen, especially Ashley Comley and Liam Kippax.

Mrs Louise Field, Barnsley, Volkswagen Rotherham

I have been extremely well looked after whilst purchasing my car. Mike has been very helpful and made my experience very easy and stress free.

Miss Charlotte Markwell, Barnsley, Volkswagen Sheffield

Excellent, friendly service. Dean Garvey was extremely helpful and made the purchase a pleasure. Will definitely come back next time we're looking for a new car.

Mrs Agnes Bolton, Sheffield, Volkswagen Sheffield

My wife and I would just like to say a few words about the excellent service given to us by Sales Executive Jamie Needham, when buying our car from JCT600 Volkswagen Sheffield. He is a credit to your company. He has been polite, professional and helpful beyond words, as nothing seemed to be too much trouble for him. He has a gift that is quite rare these days, patience and understanding.

Mr Peter Ainscough, Rotherham, Volkswagen Sheffield

First class service, second to none from the first time I walked into the Mercedes-Benz showroom at Meadowhall right up to the time I collected my A190. Special thanks to Liam who made everything run smoothly.

Mr Michael Appleby, Sheffield, Mercedes-Benz of Sheffield

Two new cars just in the space of a year and it was a pleasure to deal with staff who could not be more attentive or considerate. Speedy responses to queries, no hassle and not rushed into decisions. The whole experience made parting with cash a delight. The car is great too!

Mr Michael Chapman, Sheffield, Mercedes-Benz of Sheffield

A very pleasant buying experience. Shaun was friendly and helpful throughout. I would recommend you to others and would not hesitate to return myself in the future. Many thanks.

Mr John Stanley, Oldham, Priceright Rawdon

Outstanding service. Lincoln Audis customer service is second to none and was consistent throughout the whole process of purchasing my new car. A special thanks to Chris Doughty for all his efforts.

Mr Peter Jackson, Hampshire, Audi Lincoln

I want to thank Trevor Goodman for his professionalism, attention to detail, care and understanding. Even down to the "familiarisation test drive" when I picked up the car because I was worried about the auto handbrake. I will definitely recommend him and VW Bradford to my friends & family. Thank you!

Miss Toni Spence, Bradford, Volkswagen Bradford

Very helpful salesman Adam Cross, clear explanations, answered all questions about the car we were interested in; a five door Polo, without pressurising us in any way. We entered just to look but after a test drive and discussion we left an hour and a half later having bought a new Polo. Well done Adam. He has also followed us up to make sure all is well.

Mr Arthur Watters, York, Volkswagen York

The experience of buying a car has been so straight forward without any pushy sales staff. Jaime Sanchez has been really helpful and kept me up to date throughout the process and I can safely say that I would recommend Bradford Volkswagen to Friends and Family.

Mrs Nicola Osbourne, Cleckheaton, Volkswagen Bradford

From the moment I was greeted by Toni who was polite confident and friendly to the sales team of Jessica Milner and Karl Horsewood, I felt very confident that I was getting great service. On subsequent returns to Audi Toni knew how I liked my coffee the sales team had a great sense of humour explained all about the car, went through my wish list of extras explained fully what each one would do. Well done Lincoln I would certainly recommend Audi Lincoln to my friends. The after sales I could not fault, if I did not quite understand what some of the programs were meant to do and how to select programs they went through it again until I was satisfied I could use all the equipment. If I had to give a score of a 100 it would be 100. Well done Lincoln Audi.

Mrs Helen Harford, Lincoln, Audi Lincoln

It was an absolute joy to buy my new Audi A3 Saloon from JCT600 Sheffield and the salesman Kebba was great and nothing was too much trouble. He kept me informed at all times of the progress with my new car and was brilliant on the day I took delivery

Mr John Murrie, Rotherham, Audi Sheffield

Last week I visited the Sheffield dealership and purchased my very first Audi. The whole team were a pleasure to deal with. From start to finish and now after my purchase, Michael Johnson provided a service I'd never experienced before when buying a car. Nothing was too little or too much for him and he had everything sorted with no hiccups along the way. His help was 5 star, 10 out of 10 and above and beyond. Throughout the whole time I was kept updated and the purchase as a whole was a breeze, pain and stress free. I highly recommend him and the team to everyone I speak to about my Audi. In return for such high quality service, I will never look back and will always bring my custom to the team at Sheffield and share my fantastic experience with friends and family. Thanks again to Michael and the team.

Miss Katie Stephens, Sheffield, Audi Sheffield

First class service from start to finish from all of the team at Mercedes-Benz Doncaster when purchasing my new vehicle recently. Would definitely use again and recommend to others.

Mr Patrick Moran, Doncaster, Mercedes-Benz of Doncaster

I came to your showroom last Sunday to buy a VW approved used car. I was immediately greeted by a salesman (Chris McGuire) who was very pleasant and could not have been more helpful throughout the sale. At no time did I feel pressured. He explained it was only his fourth day with the company. I would say he is an asset to your Company. Great service.

Mrs Loretto Potter, Dronfield Woodhouse, Volkswagen Sheffield

All about the welcome. Acknowledged quickly, introduced to Mike Smith who was excellent, not pushy, informative and helpful. Mike spent 30 minutes showing us the intricacies of the data system in the car and insisted that we contact him with any questions after the sale. It's not just about the sale, he's been as good as his word. Happy with a fantastic new Golf!

Mr John Bigley, Sheffield, Volkswagen Sheffield

Excellent, top sales man, great customer service. A*, makes you feel at ease not a pushy sales man, would recommend to others. Thanks for doing business.

Mrs Alexandra Trigg, Sheffield, Volkswagen Sheffield

This is the second time we have bought a vehicle from this garage. The professional and personal service we received each time has been second to none. Karen Gardner was exemplary and kept us informed of the whereabouts of our vehicle on its travels from deepest Mexico to Sheffield. We would definitely give our business to JCT600 again and hopefully Karen who gave excellent service. It also helps that the Jetta is a lovely car

Mr John King, Doncaster, Volkswagen Sheffield

Very friendly experience and I didn't feel rushed to buy at all, I would definitely recommend JCT600, all the staff at Wakefield were very friendly and always acknowledged me with a smile.

Mrs Carole Wainwright, Dewsbury, Volkswagen Sheffield

Great buying experience with Imran and the rest of the Rotherham team. Will definitely use this dealership again. Imran is a credit to JCT600 Many Thanks.

Mrs Joanne Garcia, Goole, Volkswagen Rotherham

Official Authorised Centres for 18 Manufacturers

Trusted by the world's best manufacturers for over 70 years

Independently owned family business