Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

Submit Feedback

It's was my first time that I've been into JCT600 BMW, also the first time I've owned a BMW vehicle. Both experiences have been great. My appointment was with Beata Khennas, who was very knowledgeable about the BMW vehicles, she took me through all the vehicles that she had in stock, and I picked a BMW 218d Gran Tourer, which I must say is a great car and is just what we needed. I was kept updated at each stage as to when my car would be ready to collect. I would rate JCT600 BMW Bradford a 12 out of 10. Thank you Beata Khennas from a satisfied customer.

John Venyige, BMW Bradford

I would like to commend the performance of Paul O'Hara, the driver who picked up my car for its service and MOT on 25.01.17 - he was extremely prompt and courteous, and in addition went beyond  my expectations by washing the windscreen of the car which it was certainly in need of, many thanks. 

Teresa Iles, Mazda Bradford

Dan Parker has provided me with a top class service and has explained everything well. Very prompt and efficient service, I would highly recommend JCT600 to anybody.

Alan Martindale, Mercedes-Benz Chesterfield

I purchased an MX-5 on 23/01/17 and was dealt with by Imran Khan, who was definitely professional and courteous throughout the process. Have always found buying a car to be a battle of wills, but, I can honestly say this was almost a pleasure. Both Imran and his manager Naz Ahmed are to be congratulated on their service.

Glen Anderson, Mazda Leeds

We’ve just picked up our new Polo GT Blue Motion! Awesome car and amazing customer service. We can't thank the sales executive, Benjamin Millen, enough for his help and knowledge in getting the car so quickly... less than a week start to finish!

Richard Harris, Volkswagen Bradford

Hello, I would just liketo say thank you for the customer service that I received after I encounteredsome problems after the recall for the remapping on my Audi A3. I dealt withRyan, who was very professional and assisted with getting some financial assistancefrom Audi care to get my car running again. I really didn't expect the serviceI received and appreciate the aftercare from JCT600 and Audi. It is the firstAudi I have owned and I can honestly say I have never received service like it.I'm sure people are quick to complain but never take the time to say thanks. Pleasepass on my thanks to all who assisted with my Audi experience and continue thegood work. Regards Richard Bramall

Richard Bramall, Audi Sheffield

Excellent customer service from start to finish. I would highly recommend Helen and Matt at SEAT Sheffield to my friends and colleagues.

Susan Watts, SEAT Sheffield

It’s been a pleasure buying a car from Steve, I would highly recommend him.

Martin Murrant, Mazda Bradford

This is now my sixth car from Roger over 18 years! Not only a Volkswagen, but an automatic this time. Fantastic service as always and I love my new found automatic. In my opinion Roger is the best Motability guy in Hull and probably the world!

David Upfield, Volkswagen Hull

I have had excellent customer service from Vauxhall Bradford - Lupton Brooks. He was extremely helpful and very professional. Very pleased customer.

Clare Howarth, Vauxhall Bradford

I am really happy with the customer care I have received. The whole car buying journey is normally stressful. Dan Parker has been with me since my first visit to Mercedes-Benz of Chesterfield. Dan has made everything simple and effortless. I am really happy with the customer service I have received by Dan. He is a top sales executive, thanks you.

Christian, Mercedes-Benz Chesterfield

The experience when purchasing my car from your dealership in Harrogate was excellent. James Hollingworth was the Sales Person who helped me with the purchase, he was friendly and welcoming. He explained the controls clearly and I thoroughly enjoyed the Test Drive. He was attentive and made the buying process smooth-running, a very pleased customer.

Mrs Anne Hodgson, Mercedes-Benz Harrogate

From start to finish the process of buying my new Volkswagen Polo was easy, fun and friendly. Barry Lynch, the sales executive, couldn't have been more helpful answering all my questions in a clear and concise way. All the staff I came in to contact with were friendly and helpful. Thanks for making the collection of my shiny new car such a special one!

Claire Timms, Volkswagen Rotherham

Great service from Tom, Stuart and Kirsty at SEAT Sheffield. Fantastic experience, I would highly recommend.

Jack Hargreaves, SEAT Sheffield

I purchased a car from JCT600 Vauxhall and the help I received from Lupton Brooks when choosing my car was brilliant. He eased me through the process from start to finish and answered any questions I had perfectly. I look forward to dealing with Lupton again in the future. Top service throughout.

Chris, Vauxhall Bradford

Superior Customer Service from a very friendly, highly professional team. Marc Bank's customer service is second to none! This is my second car from Marc and I wouldn't go anywhere else, a pleasure to do business with.

David Griffiths, Volkswagen Hull

I was pleased with the staff especially Glenn Saxton when arranging my Golf purchase. I could not have been looked after any better anywhere else. Thanks again I am still delighted with my new car.

Mr J B Ramsden, Volkswagen Wakefield

We would like to thank Phil Dewing for his excellent service. This is the third car he has helped us with and nothing is ever too much trouble. Our latest car had to be ordered and we've had to wait just over 3 months, every couple of weeks Phil has rang us just to keep us informed about the delivery and to surprise us when it arrived a week earlier than expected. We would say thank you to all at JCT600 Castleford.

Mr Mrs Goodall, Vauxhall Castleford

My experience at Volkswagen Hull was great, although I haven't decided to purchase a car at this moment in time; the sales executive that helped me, by the name of Marc banks was an excellent host. Marc explained everything in great detail and made my experience very comfortable and straight forward. Cheers, Paul.

Paul, Volkswagen Hull

The service I received from Marc was exemplary; he kept me up to date throughout the process which was amazingly quick from first view to driving away happy in my new polo. 10/10.

Sally Kynman, Volkswagen Hull

What can I say; the service from Chris Thorpe was second to none. I bought a car from JCT600 Bradford three years ago and the service I received then was so good that I came back to buy another car. Chris has been so helpful from start to finish and got me into the car I really wanted at a price I could afford. I would and have recommended Chris to anyone who wants to buy a new car. My son Jordan Lee was so impressed with Chris he ended up buying a car from him as well, and, my husband has also phoned Chris regarding a new car. I will be back again in four years to change my car, I wouldn't go anywhere else. Well done to Chris and the team, a massive thank you all. I love my car to bits!

Bridget Lee, Vauxhall Bradford

We have been using Price Right Rawdon for many years now, every time we call into the showroom or even when we ring up, we are always greeted by a happy and helpful team. Our experience is always 110%, the young man who normally helps us has moved to another showroom, meaning we were dealt with by a pleasant man called Richard, he was very good and we would like to thank him for everything that he did for us. Well, what can I say about Joe; he is an amazing young man who is always there to help and go that extra mile. He is great member of your company; me and my husband would like to thank him for everything he has done for us over the years.

Sarah craven, Priceright Rawdon

Great experience buying a car. The customer service was excellent with lots of little extras which really made my experience a special one.

Gillian Proctor, Volkswagen Bradford

I am totally happy with service received from all concerned, especially Dan. I would highly recommend.

Rod Murray, Mercedes-Benz Chesterfield

I bought my first car from Joe. He was very helpful and explained all the details of ‘Just Add Fuel’. I was happy with the overall handling of the process which has been quick. Joe was friendly and happy to help in any way that he could. I would recommend JCT600 to others.

Samantha Scott, Peugeot Bradford

Official Authorised Centres for 18 Manufacturers

Trusted by the world's best manufacturers for over 70 years

Independently owned family business