My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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Just taken delivery of our new E class convertible, we are very pleased with our lovely new car.
From walking into the showroom to view the car, we spoke to a young lady called Sophie Ross, whose customer service has been second to none; we were amazed when we met Sophie, who has been brilliant with us. We would not hesitate to deal with Sophie again when we come back to buy another car, hopefully she will be still working here by then. Great experience with Sophie.

Lee Howson, Mercedes-Benz of Chesterfield

I must say Christian is one of the finest sales people I have ever met in my life. He is polite, professional and has good understanding of how to deal with customers. He’s young and I wish him a bright future. I would have not bought this car without him and I mean it.

Dr Ranjan Chowdhary, Mercedes-Benz of Chesterfield

I was very happy with how Steven Burt dealt with me. He answered all my questions, found the right car for me in my price rage and style of car that suits me.

Reece, Volkswagen Bradford

Helpful, knowledgeable and efficient...I couldn't have asked for more.

Mike Shaw, SEAT Bradford

I had a great customer experience with Steven at Seat JCT600 Bradford; every member of staff has been polite and extremely helpful, making my experience of buying a new car very pleasant and easy.

Molly Richardson, SEAT Bradford

Thank you to Simon Dixon at Audi Hull for such a great experience buying my new Audi A1. From start to finish the service from the whole team has been nothing short of excellent. This is the second car we've purchased from Audi Hull and we have a third one on the way later this week. Simon has delivered excellent care and service during the sales process and it was a great experience to collect the car today from the dealership. Thank you, from a happy customer.

Emma Cartmell, Audi Hull

Excellent service from start to finish with JCT600 Bradford; nothing was too much trouble for our sales executive sherriden. We received regular updates of the vehicles progress, on collection we received an explanation of paperwork and the vehicles extras. It could not have been any better, I would highly recommend a visit to this dealership.

Ian Mills, Volkswagen Bradford

Having taken hold of my Audi Q3 through mobility I would like to say what a wonderful experience it has been. Our sales executive Nick was most helpful and kept us informed all along the way. All the staff were very pleasant offering teas and coffee. We will definitely recommend this dealership. Well worth a visit!

Mr A Gadsby, Audi Lincoln

A perfect journey in customer service from start to finish with JCT600 Audi Hull. I cannot fault the service that was provided to me by Craig. There was a personal service of sending me a video so I could select the right colour, regular updates and I never felt pressured. The journey was complete when you meet the general manager a very personal touch from Audi. This is my fifth Audi and the first from Hull who have topped the league table in Customer Service.

Ali Craig, Audi Hull

I wish to commend all the staff at Hull Audi and in particular Mr James Rainbird. All the way through the process of selection, test drive, ordering and delivery was excellent. The vehicle, an Audi Q3 66 plate is what we expected and a great deal more. Mr Rainbird handled the order with expert efficiency and helped us with our requirements. The whole process was silky smooth and I would like to thank all staff for their help. This is our second car from JCT600 and I will recommend the dealership to those who have admired the car already.

N & K Fowler, Audi Hull

Perfect service from Akeel. I was kept up to date regularly regarding the arrival of my car. Great explanation of paperwork and the car information. I am very happy with my purchase.

Rachel Ford, BMW Bradford

We had a wonderful car buying experience with our initial contact of "Muz" who showed us different models and prices etc. The following day Kazim Dad met us to have two test drives and then we dealt with him. He was extremely friendly, helpful and patient during our negotiations and very attentive for our every needs. He is a credit to JCT600!

Hannah Bairstow, MINI Bradford

Great experience very trust worthy. Imran helped me to understand everything to the full and made a good relationship, I'll definitely be back next time due to such a good character.

George Ashbrook, Mercedes-Benz of Chesterfield

Excellent service once again from Mercedes Benz Chesterfield. Very attentive and nothing was too much trouble.

Neil Melton, Mercedes-Benz of Chesterfield

Wonderful service. Mike was very professional, guiding me through the process clearly. I was kept informed at every step. I'm now very much looking forward to driving my Volkswagen Scirocco.

Mrs J C Colley, Volkswagen Sheffield

Good service and updates throughout the purchasing process.

Elaine Bartlett, Mercedes-Benz of Chesterfield

Felt very welcomed at JCT600 from the moment I walked in and expressed my interest in buying a car. The customer service has been brilliant from the beginning, I have been given a clear understanding and all in all I am a very satisfied customer. Would definitely recommend to family and friends.

Rory Senior, SEAT Bradford

We are really happy with the service we received from Carl Middleton, the car and the package was great for us, perfect. Thanks Carl.

Chloe Naismith, Mercedes-Benz of York

Stress free from start to finish, explained in easy to understand terms - no jargon, no pushing. I received exactly what I wanted and I'm thrilled to bits with the service I've received and of course my new car!

Nicola Barker, Vauxhall Bradford

Would just like to say a massive thank you to Stewart Metcalf of Mercedes Benz Doncaster for my new A-class which I've just taken delivery of today. The service I received was absolutely fantastic and I would highly recommend to anyone. Doncaster Mercedes made me feel very welcome and I can't thank you all enough from the management down. I Will definitely be buying my next car from you, thanks again!

Mrs bassindale, Mercedes-Benz of Doncaster

Very friendly service from Mike Smith who dealt with us, he was very helpful and honest.

Mark Whiteley, Volkswagen Sheffield

What an absolutely fantastic experience from start to finish. The sales man Andre was an absolute gent and made the experience a memorable one. I would 110% recommend Audi Hull. Fantastic staff and fantastic service, thanks guys!

Craig Mulvana, Audi Hull

We have just picked up our Mercedes C220 from Carl Middleton at Mercedes Benz of York, the experience from start to finish has been very smooth and Carl was very helpful.

Richard Horsman, Mercedes-Benz of York

I  dealt with Sherriden who was excellent from start to finish and knew the details of the car workings and systems thoroughly, it was a pleasure to do business with her. All the staff I came into contact with on the three occasions I visited the dealership were welcoming, cheerful and polite. They are a credit to the dealership. The premises were always welcoming and well maintained, including the waiting area where there was plenty of drinks available to suit all tastes. Well done JCT600.

John Roberts, Volkswagen Bradford

Excellent, professional, seamless service provided by all the staff but in particular Kevin Rhodes who made my customer experience second to non from the beginning to end. I collected my lovely new car today and he made me feel like a princess!

Emma Highfield, Mercedes-Benz of Sheffield

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