My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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Purchased a Volkswagen Polo recently from JCT600 Hillsborough. What a pleasure it was, we were greeted by genuine, friendly staff who couldn't do enough for us. Absolutely thrilled with the deal and the excellent service I received. A special thank you to David what a lovely sincere man. I recommend this garage to everyone.

Mrs Linda Lowe, Barnsley, SEAT Hillsborough

In March 2013 I purchased an Audi Q7. I recently had my Audi in for an issue with my tyre wear. Mr Tim Marrison dealt with me at York Audi and I would just like to say what an outstanding customer service experience I had. I hope all your staff offer as good a customer service as Mr Marrison. Due to his attentiveness and professionalism, I will be staying an Audi customer for a long time to come. I hope you pass on my gratitude to Mr Marrison for his outstanding service. Yours Sincerely

Mr Sukru Akgul, York, Audi York

Return visit to Volkswagen York, well looked after again by Gerald (salesman), would certainly recommend and return there again.

Mr Paul Midgley, Knaresborough, Volkswagen York

I visited the Peugeot service centre this morning for a small job on my MX-5 wheel rim. From booking the appointment to completing the invoice, the service provided by each member of the team was efficient, professional and friendly. The young lady on the service desk, who told me she has been with you for 3 weeks was efficient, articulate and extremely personable. She handled a mis-costing of a key fob battery at over £100 (the cost of a car battery!) with humour and charm. The colleague on the spares desk who helped fit a new fob battery was tremendously helpful and again professional and thorough. We've bought several cars from JCT600 over a number of years and always found it a sound and confidence inspiring experience. Thank you.

Mr Rodney Swailes, Barkisland, Peugeot Bradford

We recently bought a new Passat Alltrack from JCT600 in Wakefield.The experience was a pleasure fom start to finish and the attention we received from your salesman Graham Bulmer was first class. Nothing was too much trouble and we felt as if we were his only customers. I would have no hesitation in recommending JCT600 to anyone who was considering buying a VW in Wakefield.

Mr Ian Broadhead, Wakefield, Volkswagen Wakefield

I recently bought a nearly new Audi A1 from Sheffield Audi. Right from my first visit through to picking up the car last week, the customer service was really excellent. The sales person who dealt with me (Kebba) could not have been more helpful and even changed his planned day off so that he could supervise final preparations and handover of the car. He also contacted me a few days later to check that I was happy with my new car. Thank you for such excellent service - I would definitely recommend Sheffield Audi!

Mrs Carol Beattie, Sheffield, Audi Sheffield

The whole experience from our first test drive to the updates after ordering were excellent. The handover of our Beetle was smooth and a very special 'event' - I absolutely love my new car, thank you.

Mrs Hannah Tilly, Dronfield, Volkswagen Sheffield

Following a 3 week study of Audi's comprehensive brochure I knew what I wanted. Two visits to Audi York to fine tune technical details with a thorough knowledgeable, polite non pushy salesman and a test drive was exactly what I needed to place my order and deposit. I was kept informed throughout as to what stage my vehicle was at, build week, left factory, arrival in UK. Taking over my new car was thorough and informative I am a very happy proud and satisfied customer.

Mr Keith Riley , Ripon , Audi York

I have recently purchased a new VW Golf from JCT600 at Wakefield. I would like to thank reception staff for their friendly welcome and also sales personnel staff especially Jonny who I dealt with, he was most helpful polite and able to answer all my questions. I would recommend JCT600 to friends and family. Keith Vollans.

Mr Keith Vollans, Doncaster, Volkswagen Wakefield

We ordered a second hand Mazda CX5 from JCT600 Bradford in April 2014. Everyone we dealt with from the receptionist to the sales staff were friendly and helpful to me and my wife, both at the time and later when I rang with further questions. I would be happy to recommend this dealership to anyone I know - it's just a pity that they are over 200 miles from where I live.

Mr Tony Harrison , Tonbridge , Mazda Bradford

We have ordered a 2014 VW Polo SE from VW HULL what a brilliant experience thanks to Ryan and Rodney they couldn't have done more very helpful and knowledgeable on the product it was a pleasure to do business with them this is the second VW we have bought from JCT 600 their service is second to none thanks very much guys we !I would highly recommend this company to friends and family .

Mr Graham Calvert , Beverley , Volkswagen Hull

Visited Wakefield VW dealership a few months back. Superb service from Glen Saxton throughout. His customer service and honesty was outstanding throughout, second to none! He promised me months ago that he would get me 'the' car I was after (many other dealerships gave up after a month or so & kept trying to persuade me to compromise on the spec I wanted) Glenn persevered for months and kept in touch/me informed! Astonishingly he delivered as promised. I really can't commend him enough. Thank you Glenn, your customer service has been FANTASTIC throughout, you are a credit to JCT600 .......and I love my car!

Miss S Ahmed, Leeds, Volkswagen Wakefield

After a recent visit to JCT600 (Sheffield Audi) we would like to thank Reece Manterfield for his time, expertise and outstanding customer service. He is a credit to JCT600 and we would highly recommend him to family and friends! Thank you Reece!

Miss S Ashton , Rotherham , Audi Sheffield

Carl Horsewood and Stuart Cresswell made my experience of buying my new car a great experience ,the service I received was was informative and everything was explained very well, on collecting the car to my surprise the car was in the show room covered up which was a new experience for me it was lovely to have the cover pulled off to reveal my car, this has never happened before and the lovely flowers to go with it, thank you all at Lincoln Audi.

Miss Sarah Vines , Lincoln, Audi Lincoln

We were assisted by Adam Robinson who was really helpful and honest throughout. The whole process was made very easy and we are delighted with our new car, thank you.

Mr Paul Stamp , York , Peugeot Hull

I got a KIA Venga automatic due to a disability and can't praise Gregg at KIA Castleford enough. Really helpful did not patronise me like at the other dealerships I went to when I had my manual car. Really recommend Gregg at KIA Castleford.

Mr David Greaves , Pontefract , Kia Castleford

Fantastic customer service throughout. Very helpful and always kept me informed throughout purchasing my car. Very honest and friendly team. Would definitely purchase a car from here again!

Miss Lauren Atkinson , Leeds, Vauxhall Bradford

Great- Stuart Cresswell at Lincoln Audi could not due enough to make sure my wife got the A1 she wanted. Thank you

Mr Ian Franklin, Grantham , Audi Lincoln

Over the years, I have done business with many car dealerships but one stands out above all others with my most recent car purchase - a I year old Citroen C4 from JCT600 Mazda, Sticker Lane, Bradford. Faultless & courteous service from initial enquiry to car collection. Queries readily answered, calls returned promptly &, most importantly, a good part exchange deal. Completion paperwork clearly explained & dealt with efficiently, & the C4 was excellently prepared for collection. From start to finish, my car purchase was an enjoyable experience & I highly commend JCT600 Mazda & Scott Ward in particular. Consummate professionals who have customer care & satisfaction off to a fine art. Graham Loney, York. (April 2014)

Mr Graham Loney , York , Mazda Bradford

Best experience after 50 years of buying cars .First time I have dealt with JCT600. A big thank you to Gary the salesman . Very courteous, helpful & friendly salesman . Also thanks to Jonathan. Would highly recommend JCT600.

Mr Michael Craven , Huddersfield , Peugeot Bradford

My experience of buying a new car from JCT600 Menston was very easy and pleasant. Chris Crowe the sales person helping us couldn't have been nicer. He was extremely helpful without being at all pushy. We could have bought a similar car from a couple of other garages we went to but the deciding factor was the great service we received from Chris. Thank you

Mrs Bryony Page , Ilkley, SEAT Menston

This was my first visit to a Mercedes dealership and my experience was second to none. I found the staff to be courteous, well mannered and professional, in particular Lee Campbell, nothing was too little, small or tedious for him to deal with, he was most helpful before during and after the sale. Lee certainly put his customer first and as a result secured the sale. Thank you Lee for, all your help, guidance and advice, it was a pleasure to meet you.

Mr Daniel McCrossan, Mansfield , Mercedes-Benz of Sheffield

My wife and I would like to say how impressed we were with Nick, one of the salesmen, at Hull JCT. He sold us a brand new 3008, which we had no intention of buying. He spent time with us, wasn't pushy, and was very pleasant and professional. We also met the Manager, Neil,(new to us), who was also helpful, and made us feel very welcome, with no pressure applied. We have dealt with JCT Hull for a few years now, and have always found the Service staff very good, and helpful. We recommend your Hull branch to our friends, and also to anyone we talk to that may be thinking of buying a car, whether it be old, or new. What an excellent set of staff you have there.

Mr Alan Holt , Doncaster, Peugeot Hull

Customer service from Corin Ovendale was 1st class. When we collected our car it was late in the day, past 7pm but he was willing to show us all the criteria of our new car and wasn't in any rush for us to depart spending time to make sure we were thoroughly happy with our purchase as we have changed from a manual to an automatic, he also gave us a complimentary hold all with polishes etc in it and we were so pleased of the years free tax that he had organised for us. We will definitely recommend him to other family members and friends and my wife wrote a letter to him personally thanking him for his excellent customer service.

Mr David Hepburn, Worksop, Volkswagen Rotherham

I wish to extend my sincere thanks to "JCT600" and in particular to your salesman Mr Richard Beaumont, whose help, expertise, pleasant demeanour, and infectious enthusiasm, made my recent "car buying experience", a truly pleasurable one, so much so, that I would not hesitate to recommend "JCT600" to anyone in need of a new car. I wish you all deserved and continued success, long into the future.

Mr Stuart Stubbins , Doncaster , Mazda Leeds

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