My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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I was contacted by Charlotte to say that my E200 was ready to be changed but I was unsure what I wanted to replace it with. Charlotte was extremely helpful in showing me different models & then I settled on the GLA. Her professionalism all the way through the purchasing of the car was exemplary & I can't recommend her highly enough. When I picked up the car, she had even thought to buy our Border Terrier Hugo, some chew toys & this to me showed that she had gone the extra mile with flawless customer service. Overall it was a great experience & I am recommending Charlotte & of course Mercedes to all my friends

Mr Ian McLaren, Sheffield, Mercedes-Benz of Sheffield

Where do you start with outstanding service. I purchased my Mercedes Benz SLK 300 from Sheffield main dealers in June 2014. With a sudden loss of my father I have not had the opportunity to express my gratitude to such quality and professional people that made my experience of purchasing my car a special one. The one that stood out from the first initial call was Charlotte Hall, she dealt with every thing from sale to collection, I have to say from previous purchases over the years with other dealers this was one to remember, it was effortless no hassle no waiting, the car was in the showroom all serviced roof down and she even had the sun out, who could ask for more? But joking aside Mercedes Benz of Sheffield have definitely got the upper hand for customer service and after sales service, I would certainly be purchasing my next car from yourselves. Thank you again for an outstanding service.

Mr Lee Holmes, Leeds, Mercedes-Benz of Sheffield

I recently purchased a C class Mercedes and found the whole team to be extremely professional and polite. This made the whole experience both exiting and enjoyable. I would have no hesitation in recommending this dealership to friends and colleagues.

Mr Steven Childe, Worksop, Mercedes-Benz of Sheffield

This is my second Mercedes from Mercedes-Benz of Chesterfield, as I can't fault them in any way. One way to judge a dealership is their response when something goes wrong, I had a problem with my first car but it was sorted quickly and without the hassle that you sometimes get with other dealers. I won't single anyone out for praise as everyone at the dealership does their part in delivering 1st class service. Thanks to all

Mr Roger Ward, Chesterfield, Mercedes-Benz of Chesterfield

The whole deal was done with efficiency and effectiveness, the staff were extremely helpful with good humour, this is the second time I have purchased a car from this dealership and I would recommend them to anyone.

Mr Brian Jefferies, Hessle, Volkswagen Wakefield

We have just bought a new Touran from Volkswagen York. After several months of looking around other car garages and coming across many slimy salesmen who were very unapproachable, we visited the above garage. Joel was our salesman and was super. He was approachable, genuine, honest and trustworthy. We would definitely buy another car from him and felt we had thoroughly been looked after before and after driving our car out of the garage.

Mrs Hayley Best, York, Volkswagen York

From the first phone call to collection of the vehicle, I found salesman Wayne very polite and helpful, he has changed my opinion of car salesmen and I would buy from JCT600 again.

Mr David Fowler, Preston, Priceright Sheffield

I purchased a Lexus at PriceRight, Sheffield. I dealt with Alan Hayes and I have to say the service I received was exceptional. From initial enquiry through to hand-over, Alan was friendly, informative and professional. My calls were always promptly returned and Alan was extremely helpful throughout the whole sales process. I am very pleased and feel that I got a good deal on a great car. I would not hesitate to recommend PriceRight Sheffield, and in particular Alan, to friends and family. He is a credit to the business and an all round nice guy! Thanks again Alan!

Mr Chris Hughes, Chester, Priceright Sheffield

Been to collect my new Audi A4 from Graham Bryan at Rawdon PriceRight, from start to finish he's been fantastic! So informative and helpful. Thanks alot, will make sure you're recommended to friends and family in the future.

Mr Ash Davies, Bradford, Priceright Rawdon

Delighted with my new Audi A4 Ultra - Robert & Paul sorted everything out with no fuss and were a pleasure to deal with. The experience was so good that my son purchased an A4 a week later again with Robert and Paul continuing to carry on where they left off with me, says it all really doesn't it!

Mr Thomas Billings, Grimsby, Audi Grimsby

I took delivery of my Kia Cee'd 1600 Diesel 5 door three days ago and I already love the car. Very easy to drive and park. It is a Motobility purchase and I dealt with Denis Beverley. He is a lovely man and made the whole experience so straight forward. I was kept fully informed through out and on delivery day, he explained the workings of the car fully. A thoroughly enjoyable experience. Thank you Denis.

Mrs Patricia Elliott, Castleford, Kia Castleford

I recently took delivery of a new Seat Leon and must say that the service I received at Seat Hillsborough was first class throughout the buying experience. I had dealings with Sam Collins who was exceptional, he was friendly but professional throughout the whole transaction, he kept me informed of delivery and on the day that I took delivery the vehicle was really well presented. Thank you Sam, I would certainly recommend Hillsborough Seat and would return if purchasing another vehicle.

Mr Trevor Jones, Dronfield, SEAT Hillsborough

Having done my research on the internet and arranged test drives locally, I spotted my 'new' car on the JCT600 website. I rang the branch to arrange a test drive and arrived later that day. Geoff Baird the salesman was very helpful and not at all pushy. The car was exactly what I was looking for by way of specification, mileage and price. We agreed a trade in figure for my old car and the deal was done! After the test drive, I noticed a couple of minor cosmetic bodywork issues, which Geoff agreed to have put right without any quibble. I collected the car a week later and I am highly delighted with the car and the courteous no-nonsense service received from Geoff and JCT600.

Mr Andrew Connell, Sowerby Bridge, Priceright Sheffield

I dealt with Nick throughout my purchase. He was professional and courteous at all times, whilst also being friendly and knowledgeable. He's an asset to your company.

Mr Robert Shaw, Leeds, Volkswagen Wakefield

Phil and Jonathan at JCT600 Castleford gave excellent service throughout.

Mr Harold Yardley, Pontefract, Kia Castleford

Ready to update our car we visited most local dealers of all brands. It was notable that Joel Ricketts was the only one of those visited who spoke to my wife at the outset, asking if she would be driving, determining what part she would be taking in the selection. How sad in this day and age that this was notable and not the norm! Other places either completely ignored her presence and spoke 'man to man' or eventually acknowledged she was part of the team. Joel was a pleasure to meet. We will be back next time a car is needed.

Mr Alan Wright, York, Volkswagen York

I have today collected my new Golf and would just like to say that my initial experience of driving the vehicle is wonderful - having for the first time bought an automatic. The service and attention I have received during all my three visits has been first class and I would just like to add a special thank you to Alex Wharton who dealt with my initial enquiry and proved to be an extremely good salesman, who without imposing any pressure answered all my queries and was most helpful in explaining the use of the vehicle. This is the first time in 52 years driving that I have bought a Volkswagen and I would highly recommend a visit to York if you are looking for another car.

Mr John Botterill, Barkwick in Elmet, Volkswagen York

I have just completed my purchase of a new Volkswagen Polo bought for my son who is training to be a Doctor and I collected it today, 1st September. I had some requirements in relation to the size of vehicle I was looking for but was interested in finding the best deal rather than specifically the make and model of car. I was completely honest and open with the sales staff at JCT600. The Sales Executive I dealt with was Alex Wharton. He was extremely approachable and at no stage tried any pressure sales tactics. He was completely open and honest with me. He explained carefully and in detail what deal JCT600 could offer. I told him I was going to go and have a look at other garages which I did, but I already knew the car we had discussed was the one I wanted based on no small part to how he treated me and the package he was able to put together. Having stated that I wanted to purchase the car, Rowena then dealt with me regarding the finance paper work. Again, she was extremely polite, friendly and efficient. I visited the showroom again to finalise some of the paperwork and again Rowena was great. I would just like to say that Alex and Rowena are fantastic ambassadors for JCT600 and as a result I would have no hesitation in recommending both them and JCT600 to anyone looking to buy a car. It has been a completely stress free, trouble free experience. Thank you.

Mr Mark Iveson, York, Volkswagen York

I took my car in for it's first service since purchasing my car from JCT600 Vauxhall Shipley, as before when I originally bought my car the staff from speaking to reception and then service were superb as they had been with the general sales team before. They made sure I was happy with everything and sorted out a puncture which I was not aware of. I would have no hesitation in recommending anyone who was looking for a new or used car to go down to the showroom and pay the team a visit, I am sure they will be very impressed with the service and helpfulness they would receive.

Mrs Claire Brown, Guiseley, Vauxhall Shipley

Buying a car is a very stressful experience, so having/getting the right support and advice is very important. When I met Alan I was struck by his friendliness and genuine attitude to help me buy the car I wanted. Alan was very professional in his role and was surprised to discover he's only been working at JCT600 for a few weeks. Alan is a natural, he made feel at ease and confident in my decision to purchase a car from JCT600. Based on my experience with Alan I will recommend JCT600 Hillsborough to family and friends. Well done Alan :)

Mr Khalid Hadrami, Sheffield, SEAT Hillsborough

Buying your next car is usually a daunting experience at the best of times, however on the two occasions I visited Audi Boston I was met by polite, professional and informative friendly people. Although not my local Audi dealership who will remain nameless and avoided, I decided to visit this branch as they held quite a few Audi TT diesels within the group. At this time I just went to view and ensure myself that, despite the fact I loved the look of the car, up close and personal it was as good as it looked. Although the car I was interested in had just been sold, the manner in which I was treat and the time and information given without the usual unrelenting pressure sales was great. Some 2 months later I noticed Boston Audi had 3 Audi TT Diesels in stock and contacted the same sales person who, true to form, sorted out a viewing and test drive. On arrival both my wife and I were greeted by the ever so friendly Jayne Cooke who went through all the details of the car and the test drive. We loved the car so much we opted to buy all under the guidance of Jayne Cooke whose methodical, patient and informative friendly nature made this car buying experience so pleasurable and one we shall remember. The car is fantastic just like the whole experience from the dealership which all starts from the receptionists who always greet you initially through to Jayne Cooke. Thank you Jayne and Boston Audi you are a credit to Audi and more importantly yourselves.

Mr Andy Rowell, Bourne, Audi Boston

I just wanted to express my thanks to Gareth Barnes for making buying my dream car such an amazing and easy experience. Not only did I get a good deal, but the whole process was made to be enjoyable and fun that is wholly due to Gareth's ability to put you at ease and understand what it is that you want and is important to you. He even went the extra mile and completed my beetle with a beautiful pink flower! I couldn't have asked for a better service.

Miss Lauren Heath, Beverley, Volkswagen Hull

I have just bought an Abarth 500 from Priceright at Hillsborough, Geoff Baird helped me with the sale and the part exchange of my old car, he was really nice and helpful and dealt with everything efficiently. Everyone else there was also very helpful and friendly and very welcoming. I travelled from the South Coast to see the car and it was exactly as described and well worth the 200 mile journey. I'm really happy with my new car, thank you again to everyone at Seat Hillsborough.

Miss Jennifer Morton, Worthing, SEAT Hillsborough

A couple of Sundays ago, and 150 miles from home, I called in at SEAT Hillsborough on the off chance they had a nearly new Leon SC FR and two hours later I was the proud owner of their demonstrator. A large part of this was down to the easy-going and amiable nature of their salesman, Peter Jackson. I found him very easy to get on with and he was more than able to read the situation and my requirements, and at no time did I feel pressurised. I'm very happy with the deal I got and delighted with the car and SEAT Hillsborough should be proud of having Peter Jackson on their sales team; he’s a credit to them.

Mr Bryn Phillips, Caernarfon, SEAT Hillsborough

A great service provided from enquiry through to delivery. Finance arranged superbly and great value for money! Even delivered car to my place of work 100 miles away from the dealer so as to make my experience hassle free. Mark Elsworth of Audi York - excellent customer service from him and all the team. Would definitely buy from them again!!

Mr Josh Marshall, Bedlington, Audi York

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