Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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I enjoyed visiting the show room. The salesman Dennis was friendly and very knowledgeable.

Mr Peter Oneill, Hull, Volkswagen Hull

Jaime was very customer friendly, hard working and focused on what my wife and I wanted to buy. He allowed us time to consider the options and was prepared to answer any questions that we had. Overall a very pleasurable low stress experience. Thanks.

Professor Stephen Parkinson, Burley in Wharfedale, Volkswagen Bradford

I entered JCT600, initially, following a quite unpleasant experience at a similar local VW Dealer. I was supporting my son who has purchased a car with the help of Trevor. Trevor is a thoroughly nice gentleman and I would like to thank him for helping my son sort out a vehicle. It was because of Trevor I decided to call again to JCT600 when I decided to replace my own car, some weeks later. Today I have walked away with my brand new VW Golf cab which is ace. I was looked after by Ben and once again I have been struck by the professionalism of the staff at JCT600 and the manner in which they conduct themselves. It is a credit to the senior managers that the staff most certainly do the company proud. They are smart, attentive and all round decent people. A most excellent experience and I will without doubt recommend JCT600 to my friends and colleagues. Thanks to all.

Mrs Lyndsey Brown, Bradford, Volkswagen Bradford

Everything was made so nice and easy by Lee, took all the pressure away and delivered a great service.

Mr Gary Palmer, Hull, Peugeot Hull

I have just bought a new Peugeot 2008 SUV which is showing great promise. Your salesman Mr Adrian Barr was very helpful, well informed and good to deal with. In fact a credit to JCT600. This is the third car I have bought from you and hopefully more.

Mr Stanley Field, Swanland, Peugeot Hull

Just collected my Polo from JCT600 VW Sheffield and I would like thank Dean Garvey for the professional way he guided us from selection to purchase of the car. Dean was great, always helpful and friendly and kept us updated throughout the process. Once again thanks Dean and all the management at JCT600.

Mr Gordon Bradshaw, Sheffield, Volkswagen Sheffield

I called into the JCT600 VW dealership at Wickersley, Rotherham to enquire about trading in my Mercedes-Benz and purchasing a VW Golf Blue motion model. Within 3 weeks, I am driving my Golf and it is a great car. Fantastic service which was second to none and the deal would have been completed sooner had it not been for my private number plate retention which to be fair only took just 10 days with the DVLA - I would recommend JCT600 VW Wickersley and Barry Lynch in particular to anyone - Thank you VW.

Mr John Dexter, Doncaster, Volkswagen Rotherham

As always, a most professional service from the team at Rotherham VW. Used this dealership for 20 years now and it is still the same as day one. Many thanks to James for ensuring I was kept in the picture at all times about my new Tiguan.

Mr Tim Cranham, Thorne, Volkswagen Rotherham

Nicola made my experience pleasant and relaxed. I would recommend her to others; like my mum and auntie who are going to see her tonight as well. I would definitely go back to see her again for another car.

Mr Carl Scott, Hull, Peugeot Hull

Excellent service by Jake. He looked after me and advised me of the work that had been carried out and what was still needed. When I booked in he was very helpful and emailed me the address of the dealership. After the service he showed me out to my car and made sure everything was ok. A very pleasant chap with customer service his number 1 priority.

Mr Robert Garrill, Uppingham, Peugeot Bradford

I dealt with Rick Young and Ben Winter at JCT600 VW dealership Bradford. They were brilliant throughout the whole process of buying the car. They explained everything every step of the way; Ben even called at my house on his way home after his shift so that I could sign the necessary paperwork so as to not hold up the sale and to enable me to take receivership of the car as soon as possible. I was extremely satisfied with the whole experience and would definitely go back again. I love my new car, Ben took time to talk me through the workings of the car before leaving the garage.

Mrs Jenny Phillips, Bradford, Volkswagen Bradford

My experience with Volkswagen Bradford was exceptional, I am certain that this wouldn't have been for the brilliant service from Jaime Sanchez. Having never bought a new car before, this was a completely new experience for me, which Jaime made effortless. From explaining everything in detail regarding the finance, options of car, dates, paperwork to handing over the keys, I couldn't of asked for better assistance! He even learned a thing or two from us with our Classic beetle. Can't thank Volkswagen and Jaime enough :)

Miss Samantha Marsh, Leeds, Volkswagen Bradford

Really good service. Steve was very helpful and informative. His knowledge of the vehicle was extremely good.

Miss Karis Wormald, Bradford, Volkswagen Bradford

I wanted to leave the showroom skipping and dancing and Trevor ensured that I did!! Trevor was extremely helpful and patient and made sure that I was happy with everything. Thank you very much, this is the second time I have used JCT600. I have no hesitation in recommending the service to my friends and family.

Ms Patricia Harter, Leeds, Volkswagen Bradford

Absolutely brilliant experience. Trevor was very helpful, knowledgeable and we will certainly recommend him & JCT600 to our family & friends

Mrs Irene Kenny, Halifax, Volkswagen Bradford

Fantastic. Exceeded expectations every step of the way, Jaime was a pleasure to deal with. Thank you.

Mr Stuart Murray, Harrogate, Volkswagen Bradford

We had a fantastic experience purchasing our new cars. Jaime was that good of a sales man that he flogged us two cars!! He was a really friendly and knowledgeable guy who took his time to make sure that we understood every aspect of the sales process. Thoroughly happy customers. Thanks Jaime.

Mr Keith Herriott, Leeds, Volkswagen Bradford

Contacted Mr Steven Burt initially who was extremely helpful. He found me the right car at the right price. He is an excellent salesman, he tried hard to help me solve problems re insurance etc. Will keep in touch with him and recommend JCT600 to friends. Thankyou for this service.

Mrs Susan Irving, Keighley, Volkswagen Bradford

I would like to thank the staff at JCT600 Hessle, for the relaxed and professional way with which they handled the purchase of my new Polo. I would especially like to thank Calvin Parker and Dan Longman for their helpful and friendly guidance.

Mr Patrick Beadle, Beverley, Volkswagen Hull

Buying the vehicle was an easy experience with very helpful and knowledgeable staff, Marc Banks & James Billham. The deal was very acceptable to us and therefore a big decision made very acceptable. Collection of the vehicle did not go to plan, however Marc Banks sorted out the situation with total professionalism and all was completed to our total satisfaction. Would certainly deal with Marc again.

Mr Maurice Riley, Driffield, Volkswagen Hull

Many thanks to Mat Stocker and Daniel Young at Hull VW. The service was excellent as ever, this being the 5th car we have bought from them. Nothing is ever too much trouble for these guys. The whole buying experience from start to finish was very professional. Collecting a new car is always a delight but the added touch, a box of JCT600/VW designer cup cakes on the windscreen put an even bigger smile on my face. By the way guys, they do taste delicious.

Mrs Diane Ellis, Goole, Volkswagen Hull

I have had a VW for the last 26 years and can honestly say I have never been treated so well as this time. I have been looked after by Calvin Parker who told me he was quite new to the role, but what a friendly and helpful young man he was. Next James Billam helped with the purchase and again he explained that as the business manager he didn't usually sell the cars but as the garage was very busy and he didn't want to keep me waiting he would finalise the deal. At last a salesman who showed the true breakdown of the deal and didn't try to sell me things I didn't want!!! Then finally Andrew Parker whom I saw when I went to collect the car, again so pleasant and took the time to explain the blue motion to me. From the man in the car park directing the traffic to the receptionist and the service manager nothing has been too much trouble. The VW product has always been the best but sadly not all the garages selling it have been, but at last I have found one that is. Thank you to the whole team who made it so easy and enjoyable.

Mrs Anne Morgan, Barton, Volkswagen Hull

I purchased my new Tiguan from Joel at VW York even though we live in Surrey, due the excellent service we received and the high quality of the staff. We were offered a deal that we could not refuse, Joel and Rowena are very good at their jobs and helped us through the purchasing decision.

Mrs Gwen Munroe, Farnham, Volkswagen York

I have just collected my new VW Golf from JCT600 VW York. The service I received was second to none. Fantastic, awesome, excellent, outstanding! These words just go a small way to describe the way Joel Ricketts and Rowena Broadberry looked after me. Just brilliant, friendly, personal service. Joel was very patient as I went through a few options and tests drives. Once I had chosen, he made the whole process go smoothly and it was an absolute pleasure to collect my car...topped off with a bottle of champagne as an early birthday present for my 50th this year. I cannot speak highly enough of the friendly and professional service Joel and Rowena provided me. The whole experience was a total pleasure. Joel is just a natural people person. I would recommend going to see him at York without hesitation. I am only sorry I won't be changing cars now for a few years but when I do, I will be going back to VW York. Thank you very much Joel and Rowena.

Mr John Kendall, York, Volkswagen York

Roxanne was my sales person, a pleasure to meet; from start to finish, very professional, polite, very thorough and made it a nice time changing my car instead of it being a pain! Many thanks to Roxanne.

Mr Trevor Moores, Tickhill, Audi Doncaster

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