Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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Went to view a SEAT Leon at the dealership, (had done lots of research so knew this was the car I wanted). Was approached by Sam Collins who was extremely helpful and friendly. Managed to find a finance deal to fit my budget and needs. Drove away 5 days later with my new car. Cheers Sam, made buying a car seem easy.

Mr Tim Unwin, Sheffield, SEAT Hillsborough

Excellent.

Mrs Christine Moorhouse, Bradford, Peugeot Bradford

Mike was welcoming, informative and clear with our car purchase. Not the stereotypical salesman. A pleasure to deal with.

Mr Paul Martin, Sheffield, Volkswagen Sheffield

I enjoyed my visit to this dealership. All parts of the purchase of my new vehicle were dealt with in a very polite and professional way. Dean Garvey was very helpful with all the things during our visits to the showroom. I was very pleased with his service on all accounts.

Mr Alan Antcliff, Sheffield, Volkswagen Sheffield

From start to present my experience has been nothing but excellent. These days in the current financial environment, customer satisfaction is key to retaining customers and Rotherham VW is no exception. Sales exec James Templeton was a pleasure to deal with and couldn't do enough to make our purchase more comfortable and appealing. Even customer after care was great making sure we had something delivered to us. We have had lots of different makes of cars over the years and this is the first VW. First impressions? We will definitely be back! Please keep it up, love the car.

Mr Lee Coster, Grimsby, Volkswagen Rotherham

I recently filled in an online request for someone to contact me re a vehicle advertised at your showroom in Bradford. Within half an hour I was contacted by a gentleman called Jaime Sanchez he was very informative and said he would forward me a video of the car. After viewing it I decided to visit the showroom. On our arrival I met Mr Sanchez. He was very friendly and polite but sadly told me that the vehicle I had inquired about had been sold he had in fact mailed me about this but I had already set off. Mr Sanchez asked if I wanted to see any other cars I said I did also like the VW up! After viewing a selection I was taken out for a test drive. Mr Sanchez (Jaime) was very informative during the drive. I would like to thank Jaime and all the friendly polite people starting with the greeter I met at JCT600 Bradford.

Mrs Patricia Evans, Rotherham, Volkswagen Bradford

I would just like to say that I am very impressed by Chris Sugden's professionalism whilst dealing with me since I purchased my new car. He has kept me updated with live videos constantly, regarding the progress on my car. This is the second car from JCT600 and I would definately purchase another car through yourselves.

Miss Katy Streets, Leeds, Volkswagen Bradford

From start to finish very impressive. Sales representative Neil McGarragh was very efficient and attentive to my needs, ensuring the purchase of my new vehicle was a most enjoyable experience. I would thoroughly recommend this sales person at this dealership. I am extremely, extremely satisfied.

Mr Arron Broomfield, Lincoln, Audi Lincoln

I have just purchased an Audi A5 from Audi Sheffield. Very good service and the whole team were very professional, nothing was too much trouble. The sales executive Simon Amsden was very helpful from start to finish. Would recommend to all.

Mr D Wade, Sheffield, Audi Sheffield

This will be my 3rd purchase from this dealership, I find the service to be second to none, effortless customer experience, and transparent advice throughout the whole process. In reference to my sales advisor Trevor Goodman, Trevor is friendly approachable and certainly not a "typical" salesman. I would highly recommend both the sales service and after care to friends and family.

Miss Sara Gomersall, Halifax, Volkswagen Bradford

A very positive experience in purchasing my new car. Thanks to Craig the purchase was made easy and pleasant from a distance by telephone.

Mr Malcolm Brown, Telford, Volkswagen Bradford

Very pleased with my purchase from JCT600 Volkswagen in Bradford, my sales executive Jamie Sanchez was very helpful and professional all the way. It was a pleasure dealing with him.

Mr David Hollins, Keighley, Volkswagen Bradford

We are very pleased with our car. Ben Winter dealt with us very professionally, was friendly and approachable and provided clear explanations and information. We would recommend both the dealership and Ben to friends. Thank you.

Mrs Mary Podesta, Leeds, Volkswagen Bradford

Car came in for new battery and particle filter upon finding filter in a bad way. I was told it would be a few days for parts, company kept me informed of progress and staff were very friendly. In particular Zoe who remembered me every time I walked into the show room. Car is running like it used to. Thank you

Mrs Susan Brown, Bradford, Peugeot Bradford

I brought my partners MX-5 in for service and MOT and was dealt with by Jake, who was on either his first or second day with the company - very good indeed in how he dealt with me and took time to explain things, both in the morning and evening on picking up the car. Hope he stays like this as sometimes you feel as though you are just another number when you drop cars off like I did - well done Jake and thank you.

Mr Steve Butler, York, Peugeot Bradford

Wayne was Friendly, informative, nothing too much trouble, put us at ease to make a purchase without pressure

Mr Andrew Smith, Sheffield, SEAT Hillsborough

Great service and helpful throughout. Thanks Kirsty!

Miss A Adams, Chesterfield, SEAT Hillsborough

When I came into the garage I was greeted by a man named John. He helped me straight away and asked what it was I was looking for but without being pushy. Although I was not able to buy the car there and then he brought it over from York and saved it for 2 days until I returned to eventually buy. The whole experience was pleasant and I will be sure to deal directly with John again. Thank you

Miss Gemma Rawes, Leeds, Priceright Rawdon

Excellent service all round.

Mr Andrew Worthington, Bradford, Peugeot Bradford

Very good level of service. We purchased the car from their website for our daughter and the process was very smooth. Dealt with a couple of guys, both called Ashley...they helped us remotely manage the purchase with ease. Would recommend the dealership to anyone from any part of the country.

Miss Sofia Morana, Norfolk, Volkswagen Bradford

We found the experience very satisfactory. Craig was very helpful, friendly and did not make us feel under pressure to buy. We had not come into the garage to buy a car but came out buying a car. Would definitely recommend the garage to other friends/family. On the whole the garage itself is very good, nice coffee and good selection of cars. Would definitely come back in the future if we need another car, and hopefully see Craig again as he made us feel very welcome.

Mrs Carole Duxbury, Leeds, Volkswagen Bradford

I received the best service from Ben, wasn't too pushy, listened to what I had to say and gave me his opinion based on what I had said. Would happily come back for another car from Ben.

Mr Josh Price, Leeds, Volkswagen Bradford

Very helpful and friendly staff. Steve Thompson always goes out of his way to be helpful, Thanks Steve enjoy the sweets!!!!

Miss Soyeeda Meredith, Bradford, Volkswagen Bradford

Happy with the service we received.

Miss Rebecca Naylor, Pollington, Mercedes-Benz of Doncaster

Thank you Audi Grimsby. I am not the most decisive person in the world and have to say the staff's patience with me was fantastic. We test drove practically every car Audi had available, spent time discussing my options, pros and cons etc before I finally made a decision. I was treated very well and felt valued. The customer care was exceptional.

Mrs Leanne Helm, Grimsby, Audi Grimsby

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