My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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Our best experience at a car dealership from start to finish by far. We dealt with Andrew Meeds at Volkswagen Sheffield throughout who provided a genuine, professional & honest service. Thank you Andrew!

Mrs Joanne Naylor, Sutton in Ashfield, Volkswagen Sheffield

Very pleased with the service I had from Tony Mitchell and his colleagues. Very friendly service and well humoured while I haggled over the deal! Well worth the 320 mile round journey to collect my new car. Overall, a customer experience I feel a great deal of other garages could learn from!

Mr Andrew Powell, Mid Wales, BMW Bradford

This is the second new Audi that I have purchased from Boston Audi this year. I was so impressed by the customer experience from the initial purchase that it was my first port of call for my second vehicle, an S3 Saloon, which on both occasions were handled brilliantly by Jayne Cooke. Despite having to wait quite a long time for the factory order build for the S3 Saloon, I was regularly updated on progress throughout which helped me keep patient and it was certainly worth the wait in the end when the vehicle was handed over. Top marks to Jayne (as before) for providing a very friendly, professional and hassle free experience, resulting in an extremely satisfied customer.

Mr Alan Taylor, Malden, Audi Boston

Excellent service. This is the fourth car I've bought through sales executive Ben Birks, but my first dealings with Chesterfield. Life has taught me to rarely recommend anything, but in this instance I have no hesitation in fully recommending both the sales executive and the dealership. It was the easiest and most comfortable of experiences and believe me I've had plenty! Oh! and by the way the car is a beauty!

Mr Colin Bryce, Doncaster, Mercedes-Benz of Chesterfield

Laurie spend a considerable amount of time listening to my needs and dealing with the various cars I tested in order to choose the right one for our new car. I would have to say the staff including Jonathan were superb in the dealership and nothing seemed too much trouble. I was comparing Porsche, BMW, Audi and Mercedes-Benz and I have to say I sourced the right car with the right spec with the help of Laurie. The deal was right and the service seemed to be something that I could rely on to be trusted. I'm looking forward to building a long term relationship with the dealers and up to now I can't see any reason why this wouldn't be the case. First Class service, thank you.

Mr Simon Bishop, Rotherham, Mercedes-Benz of Sheffield

I came back to JCT600 to do another deal because of Susan Lloyd. Just as last time she helped me identify the correct vehicle for my current needs. The process was quick and professional. Nice car, professional salesperson.

Mr David Barron, Wakefield, Volkswagen Wakefield

Excellent service. If anyone is thinking of buying a Mercedes-Benz, I would not hesitate in recommending JCT600 Sheffield. Staff at Mercedes Benz Sheffield make you feel cared for. Reception staff greet you with a smile and sales staff make you feel comfortable with no hard selling pitches. Buying my SLK350 was a huge decision for me and throughout the many weeks it took me to decide to buy, people there were extremely patient with me so, special thanks to Stuart Taylor and Mick Birks. Your helpfulness, sincerity and kindness meant a lot. I love my car. Kind regards, Cheryl

Ms Cheryl Ashcroft, Rotherham, Mercedes-Benz of Sheffield

I would like to thank Geoff at PriceRight Sheffield for helping me out purchasing a new car. After finding the car online, Geoff assured me the car was in great condition and met the specs I was looking for before I made the trip from Milton Keynes. Geoff was friendly, professional and looked after me from start to finish. I would highly recommend JCT600 and if I was looking to buy a car again It would definitely be my first port of call. Cheers Geoff.

Mr Barney Street, Newport Pagnell, Priceright Sheffield

Absolutely wonderful!! I went to Christian with a unclear idea as to what I really wanted. I was offered test drives in different cars until my mind was blown away by an A Class AMG. All the guys were wonderful, friendly, patient knowledgeable- even about motorcycles and Mercedes Benz cars. The process was easy. Christian, Craig and Jonathan all found time to talk to us about the car my wife and I had settled on. I can honestly say that any of my friends and family who want a Mercedes will be directed to the chaps at JCT600. Thanks guys I love the car.

Mr Windsor Miller, Alfreton, Mercedes-Benz of Chesterfield

Patrick O'Donovan was recommended to me by a family member who had recently purchased a Mercedes-Benz B Class Sports car from him. I soon realised why she recommended him. The whole process was seamless and easy as he communicates in a professional and easy style and does what he says he will do or explains what alternatives are available. He does not shy away from difficult questions on real time energy efficiency such as miles per gallon etc. It is easy to see why he is a Motability Specialist who goes the extra mile as standard. Outstanding customer service!

Mr Mark Hopson, Doncaster, Mercedes-Benz of Doncaster

I gave Grimsby Audi a call regarding my dash illumination behind the speedometer, it was an ongoing issue for the past 3/4 weeks. Eventually when the light finally went out I gave them a call. I was dealt with buy a friendly and polite member of customer service staff called Annelise Musson, she booked the car to be brought in straight away and asked for a photo of the speedometer while the light was out... I sent her the photo and they ordered a new full dash unit to be replaced under warranty. The whole situation from start to finish was hassle free. I was dealt with by friendly staff, offered coffee etc and all my questions answered. Everything was done and completed within 24 hours, the car was given a valet and clean also! I've had nothing but 5* service since buying the car and will not hesitate to buy another car from them again!

Mr Benjamin Gallagher, Grimsby, Audi Grimsby

Ben Winter has supplied 3 of my 4 Volkswagens. Having bought a Land Rover last time, it had been a while since I saw Ben. He did not fail in his professionalism, courtesy, knowledge, experience and expertise when I got in touch looking for a replacement car-which he sourced. Thank you!

Miss Raj Saini, Worcester, Volkswagen Bradford

Bought car through Motability, couldn't have been treated better. All the staff were very friendly and made the whole experience very pleasant while I sorted car out, the staff made sure my wife was given coffee and looked after. Special thanks to Dennis Beverly

Mr Joe Watson, Goole, Kia Castleford

Both my wife and I were made to feel extremely welcome, no hassle or pressure. David Stevenson looked after us, his manner, knowledge and enthusiasm made the test drive and sale a very easy and pleasurable experience. I would most definitely return when I look to change my car again

Mr Shaun Mycroft, Doncaster, Mercedes-Benz of Doncaster

Excellent experience with a dealer that really cares about customers. It should be a pleasure to buy a car and it definitely was for me. An excellent customer focused dealership that went out of their way to ensure I was satisfied and happy. Not only that, I have an excellent car that is everything I expected it to be.

Mr Tony Smith, Doncaster, Mercedes-Benz of Doncaster

Absolutely outstanding. Every step of the sale was completed professionally yet friendly. I left the garage feeling like I had made a very good decision and that was solely due to Mark Elsworth for his knowledge and making me feel well informed about my choices. From the moment you enter Audi York you feel a valued customer and I will most definitely be returning. The car is built to a very high standard which I thoroughly enjoy driving, it is just a pleasant change to have a sales experience to match. Many thanks for all your help.

Miss Hayley Hudson, York, Audi York

I can confirm that we were very satisfied with the treatment we received from Volkswagen Hull. Everyone was most helpful and made buying the new car an enjoyable experience. For over 7 years we have been JCT600 Hull customers and having purchased the fixed price service plan will happily continue to be. Dennis Tuffour, the sales executive who dealt with us was always most pleasant, courteous,understanding and informative and nothing seemed too much trouble for him. Thank you.

Mr Ian Pluves, Hull, Volkswagen Hull

Like to say a massive thank you to a Mr Wayne Duplock of JCT600 Sheffield, he was a very genuine down to earth person who made me feel so welcome and comfortable while I looked to purchase a Volkswagen Scirocco from yourselves, Mr Duplock couldn't have done enough for me, not very often do you come across a sales person like Wayne Duplock, I didn't feel forced into the purchase even though he had nothing but good to say about the car . We had a laugh while viewing the car and even had a giggle while sat at his desk so a massive thank you Wayne for dealing with myself in the way you did. I repeat myself but it's true, a genuine gentleman who conducted himself in a way sales reps should . I would recommend JCT600 to family and friends due to the service I got , thank you again.

Mr Ben Spick, Sheffield, Priceright Sheffield

Everyone I dealt with went beyond their call of duty. Nothing was too much trouble for them. I dealt with Jonathan, Steve and Andrew. The car was 100% prepared, all enquiries were dealt with promptly, and I felt valued as a customer. Even the receptionist respected all her customers and did everything she could to make them comfortable. They were willing to do a good deal and yet, nothing was forced upon you. I came from London and I am glad I made this long journey! Keep up the good work!

Mr Ricky Tang, London, SEAT Menston

It is a big decision when choosing a family car, Wayne at Priceright in Sheffield made the whole experience a good one. He was friendly from the outset without putting any pressure on us. He understood exactly what our needs were and ensured that he met those needs through the whole process of test driving the car, to buying and picking the car up. He was a pleasure to do business with keeping customer satisfaction high on his list. I would and have recommended this dealership to friends and family

Mr David Cawthorne, Sheffield, Priceright Sheffield

Brilliant service from the moment we walked through the door. Phil and Ray treated us like 'real people' not just Customers. No pressure, just knowledgeable, personal and professional service. An absolute joy to do business with the team at Chesterfield VW and I would recommend them to anyone looking for a new or used Volkswagen. Once again, Thank you for all your help.

Mr Richard Martin, Chesterfield, Volkswagen Chesterfield

My Partner and I received outstanding service from Newark Volkswagen, during the purchase of our new Volkswagen. Our salesman Andy Bailey deserves a special mention for his outstanding customer service!! He made a special trip to our house one evening on his way home, to deliver a satnav card that should of been with the car on the day of collection. We will definitely be returning to Newark Volkswagen for my partners car in 2016, when it is due to be changed. Please pass our kind comments on to Andy, we look forward to dealing with him again in the future.

Miss Samantha Wilding, Faldingworth, Volkswagen Newark

I originally obtained my car in June and have enjoyed it immensely. A small problem occurred with the front brake pad. I called in at 08:00am on a Friday morning and it was fixed by 09:00 am! What outstanding service. Full credit to Mike and his mechanics. It fills me with confidence to know that where a problem occurs, Vauxhall Bradford are there to sort things out and you can be assured of hassle free motoring. Thank you Mike.

Mr Michael Doherty, Leeds, Vauxhall Bradford

Excellent service. All staff from manager down were excellent and very helpful. Explained everything about the car and offered a test drive before we left. 10/10. Thanks to everybody

Mrs Sandra Regan, Market Rasen, Audi Lincoln

It was yet again a pleasure to purchase my car from Mercedes-Benz Doncaster. Mr Brian Strutt was the most professional sales manager I have ever experienced. Thank You

Mr Kevin Robinson, Doncaster, Mercedes-Benz of Doncaster

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