My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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From the moment the receptionist introduced us to Kevin Rhodes we knew we were dealing with a very likeable, honest and professional salesman. His attention to detail could not have been better and the process of buying a new E250 CDI was painless. Well done Kevin!

Mr David Bailey, Doncaster, Mercedes-Benz of Sheffield

Stuart was extremely helpful in every aspect while buying our car nothing was too much trouble. Well mannered and courteous explained every thing to us in a very patient way and made sure we understood it all, definitely will be buying the next car from this showroom many thanks Stuart for an extremely happy car buying experience.

Mr William Nicols, Sheffield, Mercedes-Benz of Sheffield

Great service from Felix at Rawdon PriceRight. I saw the car I was looking for and was allowed to take for a test drive (even though 21). Once confirmed I would be buying the car, Felix even came in on his day off (the day before his birthday) so I could pick the car up, even though there was a hiccup by me which created an unexpected 1 hour delay. Fantastic from start to finish, would definitely recommend JCT600 to friends and family. Thanks!

Mr Ben Richardson, Garforth, Priceright Rawdon

It was a real pleasure purchasing a new vehicle from Mazda JCT600 Leeds. The service I received was hassle free, efficient and a really enjoyable experience. Many thanks to all the team in Leeds, I would definitely recommend you in the future.

Mr Glenn Armes, Leeds, Mazda Leeds

I am a Motability customer and after visiting several other Motability dealerships in the area and being disappointed with their customer care I visited the Peugeot, Hull dealership. This was a totally different experience the staff were so helpful and Roger Brocklesby the Motability specialist could not have been more helpful. He has contacted me throughout the process to let me know how things were going and definitely went the extra mile. In 3 years when my car is due for renewing I will be going straight back and purchasing another Peugeot.

Mrs Amanda Nightingale, Hull, Peugeot Hull

Over the last 3 weeks I have visited Mercedes-Benz Doncaster 3 times. Initially just browsing then having decided to purchase on the following visit and finally to pick up my new C250 estate. During all these visits the salesman, Brian Strutt was extremely helpful (even when he knew I was only browsing without seriously looking for a new car at the time) and gave me all the information I asked for without any pressure at all. Subsequently returned to buy a car and again he was very helpful, which only confirmed that I had made the right decision to buy from this dealer. On collecting my new car he took a lot of time to walk me through all the new technology on the car and how to set up all the menus etc. All in all I would recommend Mercedes-Benz Doncaster in general and Brian Strutt in particular. Thanks to Brian!

Mr Martin Schade, Doncaster, Mercedes-Benz of Doncaster

The service I have received from Volkswagen Bradford has been excellent. I have been kept up to date on my car from ordering to delivery, they dealt fabulously with the delays in production and the handover experience has been great. Ensuring I had all the information I needed to drive away my new car with confidence.

Mrs Alexandra Pyett, Leeds, Volkswagen Bradford

My visit to JCT600 Volkswagen, service was a very pleasant experience, from speaking to Service Reception and Mr S.Fairhead (Service Manager) explaining my problems with the car. Mr S.Fairhead arranged for the fault to be diagnosed immediately and booked the car in for repair the following week. The repair was duly carried out and I was kept informed of the progress. The diagnosis and repair are proving to be 100%. I would not hesitate to recommend JCT600 VW Bradford.

Mr David Greenfield, Rawdon, Volkswagen Bradford

I attended Volkswagen Hull and purchased a Polo, received great service from Gareth Barnes- he was very helpful and friendly and ensured that everything went through in a timely manner. Also received great service from business manager James Billam who was happy to answer any questions that I had.

Miss Katie Crozier, Hessle, Volkswagen Hull

Bought a Maserati Ghibli from Maserati Leeds. A great experience. Andy Bryan was knowledgeable and gave me great advice on the car, the options available and the process itself. I was kept informed of progress throughout and everything that was meant to happen; did! I would certainly recommend JCT600.

Mr Ian Ross, Whitley Bay, Maserati Leeds

Absolutely delighted with my new Polo - fabulous little car. Many thanks to Dennis Tuffour at Volkswagen Hull for his outstanding customer service throughout the process. His help and knowledgeable advice was invaluable and I would highly recommend you speak to him if you are looking for a new car!

Miss R M, Beverley, Volkswagen Hull

When I came to Mercedes Benz in Doncaster I was greeted and treat with the utmost respect by your salesman Dave Stephenson. All throughout my purchase he kept me informed of how my Mercedes C180 was going. When I eventually took receipt of my Mercedes C180 both Dave and Mercedes went out of their way to see I was looked after comfortably and explained everything about my purchase. I would definitely recommend Mercedes-Benz JCT600 in Doncaster to anyone wishing to purchase a new or used Mercedes.

Mr Mark Jones, Altofts, Mercedes-Benz of Doncaster

Alan Hayes has been very helpful from the minute I contacted your dealership. He has remained patienct and professional at all times and has explained everything thoroughly throughout the process. I would be happy to recommend Alan to both family and friends and wouldn't hesistate to contact Alan again for a future purchase. Excellent service.

Mr Steven Lee, Mexborough, Priceright Sheffield

Very helpful and great servive off Alan Hayes. Happy customer.

Mr Joseph Foulstone, Dearne, SEAT Hillsborough

Bought a Q5 via an online broker from Lincoln Audi. Everything went perfectly. Only had to deal with one person, Chris Doughty, who was absolutely brilliant. Kept us informed at each stage and managed paperwork and home delivery with no hitches.

Dr Stephen Cairns, Preston, Audi Lincoln

From the moment I walked in Simon and business manager Jim could not of been more helpful. This was the first time I had purchased a new car and I would recommend Audi and this branch to anyone. All my questions were answered, the process was made very clear and transparent. Well done Audi

Mr Jonathan Davey, Cleethorpes, Audi Grimsby

I have had lots of different cars and encountered lots of different service receptionists - from the brash at Toyota to the glamorous at Porsche. But I have to say that Debra at Seat Hillsborough is the best at making one feel truly welcome and valued - especially when the system had let her down completely. I will keep coming as long as the tram lets me get back so easily! Thanks

Mr Oliver Wells, Sheffield, SEAT Hillsborough

Another excellent sales experience with Vicky Batty (this being the second car we've bought from her). She went the extra mile more than once to ensure the niggles we did encounter were dealt with properly. She gave us a great deal, and truly made us feel like valued customers. Many thanks again and well done Vicky! Loving the new C class!

Mr Philip Green, Sheffield, Mercedes-Benz of Sheffield

I'd like to thank Lee Tetley at JCT600 Sheffield for making my buying experience so straightforward and simple. I'm very happy with both the deal and the E250 Coupe - superb car. My past experiences have been far too laborious and complicated but this was a much better experience. I ended up with a car beyond my expectations. Thanks.

Mr Peter Naylor, Doncaster, Mercedes-Benz of Sheffield

Just a quick note to say how impressed I am with the quality customer service we received from Peugeot Hull. The sales executive Marinos Kendeas was polite and friendly throughout the purchase of our new 108. The service has been second to none and am certainly going to recommend both JCT600 and Peugeot sales executive Marinos Kendeas to all our friends. Thanks for the great service much appreciated! Regards.

Mr David Penna, Hull, Peugeot Hull

Just bought my third C Class from Doncaster even though I live in Hull, which says a lot. My sales contact was Brian Strutt and everything went very smoothly and was professionally handled from test drive to delivery. The finance arrangements were also transparent and surprisingly quick to complete.

Mr Keith Badham, Hull, Mercedes-Benz of Doncaster

I chose to go to Kia at Castleford as this was is closest Kia dealer to me.  Having driven a cee'd for the last five years I was pleasantly surprised by the new model changes and design and really enjoyed my test drive. The thing that sold the car for me was the salesman, Steve Mclelland who was very helpful, but not at all pushy which made me feel at ease and able to concentrate on buying the car I wanted. I would not hesitate to recommend JCT600 to friends and family and will definately be returning when the time comes for another car.

Mr Chris Stanley, Wakefield, Kia Castleford

Just purchased on 24/11/2014, new Audi 1.4 TFSI Sportback. Very very pleased with my purchase, a special thanks to the very professional way your staff conducted our purchase, with a special thanks to your young salesman Andrew Davidson .

Mr Thomas Watton, Grantham, Audi Lincoln

I have just picked up my wife's Volkswagen Tiguan, and I wanted to pass on my thanks to Volkswagen York. Interesting to note that I went to several dealers who were offering very similar deals - so why JCT600? Simple they listened and had the customer's best interest at heart. Alex was very attentive and my wife came back from meeting Rowena very impressed. The purchasing experience was very pleasurable, just wish I'd come to you guys earlier. [We will not be making that mistake again] please pass on our sincere thanks to them both

Mr Lee Fletcher, Harrogate, Volkswagen York

I have never had such a pleasurable experience when buying a car! Alex Wharton at Volkswagen York made everything seem so simple. He took all the pressure and stress out of car buying. He was knowledgeable, professional and very friendly. I didn't feel pressured or hurried at any point. I would recommend JCT600, VW York to anyone. Thank you Alex!

Mrs Fiona Amer, York, Volkswagen York

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