Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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My experience at JCT600 Peugeot was brilliant, a big thank you to my sales executive Tom, who was very friendly and outgoing making my experience even better!! We would defiantly recommend having a visit!

Donna, Peugeot Bradford

Excellent customer service from Clare Wainwright who is based at Mercedes-Benz of Harrogate. Thank you again for all your help.

James Mather, Mercedes-Benz Harrogate

I am very pleased with my car buying experience, Dan Parker the sales executive was very helpful and informative from sorting out the right package to the vehicle handover.

Felicity Bowers, Mercedes-Benz Chesterfield

I ordered a new Mercedes-Benz A-Class 180 from James Hollingworth in the Harrogate Dealership. I dealt with James right the way through from my initial test drive, up until collecting my new car. He was absolutely amazing throughout. He takes a totally professional approach to everything he does and has such an approachable, honest and friendly demeanour. James also has a great sense of humour which made me feel completely at ease in what can be a bit of a daunting process with so many options and decisions! He answered all of my silly questions and was more than happy to explain things whenever I wasn't sure. He also made sure he was available whenever I needed to ask any questions and always got straight back to me so I was never in the dark about anything. Thank you so much James and Mercedes-Benz of Harrogate, I literally couldn't be happier with the service I received and with my new car!

Charlotte Parkinson, Mercedes-Benz Harrogate

My husband and I purchased a Mercedes-Benz C-Class 220 AMG Line from Harrogate. We dealt with a wonderful sales executive, James Hollingworth. James was extremely knowledgeable on this car and explained thoroughly to us all the functions available on the car. James was very professional and we both felt so at ease with him. He is an absolute credit to Mercedes-Benz and JCT600! My husband and I had travelled a long way to reach Harrogate and as soon as we arrived James was ready to greet us and the first thing he said to us was “You have travelled a long way, you must be thirsty. Would you like a drink?” This small gesture meant the world to us as he had taken into account our journey time etc. James really made our experience of purchasing this car. James was so thoughtful that he even called that evening to ensure that we arrived home safely. He was an absolute pleasure to deal with and if we were looking for another car in the future, I would contact James to help us with our search. We would like to Thank James for making this experience truly special for us. He went above and beyond what our expectations were, and in our opinion he went the extra mile to ensure that we were happy customers. Thanks James and all the very best.

Karen Bradshaw, Mercedes-Benz Harrogate

Peter and Jamie at Audi Sheffield were great with us. Everything was explained to us very clearly and thoroughly. We love the Audi!

Chris Lees, Audi Sheffield

From the start of purchasing my new car through to the end I had a fantastic sales executive, Joe Robinson, who was so helpful in updating me all the time and making sure I understood everything. This is my third new car I have purchased from Vauxhall Bradford and would recommend them to friends and family. Thank you so much Joe for all your help. 

Andrea ward, Vauxhall Bradford

I just want to say that buying my Polo was a complete pleasure. James Templeton was professional and helpful.  I would definitely recommend JCT600 to anyone looking to purchase a car. Full marks all round!

Diane Renshaw, Volkswagen Rotherham

I just wanted to give a quick thank you to Kevin Rhodes, for providing a professional and friendly service when we were buying our new Mercedes-Benz. We are highly delighted and would recommend Kevin and Mercedes-Benz of Sheffield without hesitation.

Paul Parkin, Mercedes-Benz Sheffield

I ordered a new A-Class 180 from James Hollingworth from Mercedes-Benz of Harrogate. I dealt with James right the way through, from my initial test drive, up to collecting my new car and he was absolutely amazing throughout. He takes a totally professional approach to everything he does and has such an approachable, honest and friendly demeanour. James also has a great sense of humour which made me feel completely at ease in what can be a bit of a daunting process with so many options and decisions! He answered all my silly questions and was more than happy to explain things whenever I wasn't sure. He also made sure he was available whenever I needed to ask any questions and always got straight back to me so I was never in the dark about anything. Thank you so much James and Mercedes-Benz Harrogate, I literally couldn't be happier with the service I received and with my new car!

Charlotte Parkinson, Mercedes-Benz Harrogate

I purchased my first Audi from the York branch yesterday, where I received excellent service from Luke Simpson. He was very helpful throughout the whole process, allowing me to find exactly what I was looking for. A very pleased customer! Thanks Luke!

Rachel H, Audi York

I was very happy with the way in which everything was handled by Mr Sam Baldwin. I would come back again to by another car.

Mr Stephen gipp, Mercedes-Benz Sheffield

I have just bought my second C-Class from you. The whole process was made easy and pleasurable by the attentions of Joe and James from your sales team. I'll be back in a couple of years’ time for another change. Thank you.

Brian Moore, Mercedes-Benz Harrogate

Brilliant experience with James Redman who was extremely helpful. I am very satisfied with the whole experience and will definitely recommend.

Michael Winbourne, Volkswagen Bradford

Brilliant experience for us, we were valued and respected from first moment we walked through the door. No pushy sales, just enthusiasm to help us find the best car with the best deal. This is now our fifth car with this dealership, and our sales executive David Howley-Oates was the best yet, caring, understanding and patient. David helped us reach the right decision in our own time. We will be back, and will recommend to friends and family.

Mr & Mrs Mosley, Volkswagen Sheffield

Excellent service and a good explanation of the extra services. I would definitely recommend going to this dealer when buying a new car.

Ann turner, Volkswagen Hull

I have recently bought a car from Sheffield Audi and I had the great pleasure of dealing with Michael Johnson. My experience could not have been better or have run any more smoothly. Michael was the most efficient and pleasant sales person I have ever met. This is the second time I have dealt with him at Audi and he is a great asset to the company. Nothing is too much trouble and he made me feel very comfortable and at ease in a world of cars that I know very little about. He took the time to explain everything at the time of the sale and has contacted me afterwards to make sure that everything is satisfactory with the new vehicle. The whole experience with the team at Audi has been excellent and I have every admiration for the way that customers are treated when they visit the Audi showroom. Please pass on my thanks to the whole team and particularly to Michael!

Zoe Gagen, Audi Sheffield

Rick Holden provided me with a very good service and has explained everything very well. Very prompt and efficient service, I would highly recommend JCT600 to anybody.

Ian Whiteside, BMW Bradford

I contacted David Smith at Grimsby Audi regarding purchase of a new car, I found him extremely knowledgeable and helpful. We soon came to a suitable arrangement in the order for my car.

Colin Beresford, Audi Grimsby

Charming and helpful in every way, Joe Worsnop, in my eyes is a credit to the Company thank you!

Micheal Dutton, Peugeot Bradford

Excellent Service from Steve - Would Recommend.

Mr Alan Green, SEAT Bradford

We had an extremely welcoming and excellent service from Imran Khan at JCT600 Mazda Leeds. He kept in touch with us and found us the exact car we wanted. We will definitely be looking to him every time we need to change, well done Imran!

Stephen and Caroline Slater, Mazda Leeds

Excellent service. Very satisfied.

Mr Mark Pope, Volkswagen Sheffield

Mike Chang at Volkswagen Bradford was brilliant. He was very helpful, efficient and communicative. We agreed a deal on my first visit, then Mike put into action all of the other relevant people at JCT600 to make sure delivery was on time.

Alex Raistrick, Volkswagen Bradford

Superb buying experience. Our Sales Advisor Gary could not have been more professional. I received a great deal on the new Vauxhall Corsa. Castleford didn't have the exact car which we wanted in stock- so they brought one from another dealership for us!

Mr Andy Bannister, Vauxhall Castleford

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