Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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I recently purchased a Peugeot 3008 from Menston. Having travelled a long distance to view the car I was hoping for a hassle free buying process and this was certainly the case. My wife and I were warmly welcomed by Kasim Dad who dealt with us in a friendly and professional manner. Negotiations were easy and transparent. Thank you Kas.

Stuart Reed, Peugeot Menston

Chris was very helpful and has kept me up up to date with time-scales, looking forward to enjoying my new car, thank you. 

Michelle Hodges, SEAT Bradford

Excellent customer service from Glenn Saxton. Always called to check everything was fine and to keep me up to date. Was always accommodating, as were fellow members of staff when Glenn was unavailable. Minor setbacks with the arrival of the car and some issues, but these were resolved swiftly and to great satisfaction. 

Rebecca Tingle-Kitchen, Volkswagen Wakefield

Barry from Rotherham has been superb! Great experience, my wife loves her new car and I bagged a great deal too! I will definitely be returning to VW in the future because of Barry. Thank you to Barry - A Very Happy Customer!

Adrian Sykes, Volkswagen Rotherham

Our Sales Executive, Lee Jones was very polite, attentive and helpful through out the whole process from walking in to look at the A1 range to the final purchase and hand over. Very commendable.

Donald Hare, Audi Grimsby

My experience at JCT600 was excellent, I dealt with Geoff, really nice guy, very helpful throughout, and the car has been great. I would definitely recommend JCT600 Price right to anybody. 

Jon Rennison, Priceright Rawdon

We visited the Volkswagen JCT600 Bradford dealership to source a second hand Polo. The service we received (especially compared to other dealers) was excellent! Steven Burt was approachable, friendly and so helpful! We would thoroughly recommend Steven whilst purchasing a car! We had a great experience from from our first foot in the show room to leaving with my beautiful car! Thanks Steven- and we loved those the videos you sent us to keep us updated with our car! 

Charlotte Jones, Volkswagen Bradford

Absolutely over the moon with my new A3, it certainly is different to driving my 53 plate Corsa! Given that this was the first time buying a car I was pretty nervous but Lee made everything so easy and understanding! Even if my mum and gran did give him a hard time. Lee definitely made the whole experience more enjoyable and exciting and I would like to thank him greatly for that. Even Calum was a no1 fan after we went for a quick spin in the RS6! Looking forward to seeing you again in a New Years. Thanks again! 

Georgia Leighton, Audi Grimsby

Excellent service from Steve Thompson. I have had a VW since 2006, love the cars. Great job. 

Angela Osbourne, Volkswagen Bradford

Ben Bracewell and the rest of the team at Audi Boston made the purchase of my new S3 a very pleasant and straight forward process and I am extremely satisfied with the service I received. The delivery time passed by with regular updates from Ben to keep me informed of the build process and the handover was nice and easy, thanks again Audi Boston for rushing through the PDI so I could play over the weekend. I will definitely be recommending your dealership to family, friends and my own customers. 

Derek Wells, Audi Boston

Amazing service provided by Tom Sealey from the minute I walked into the dealership. Tom was extremely knowledgeable about the car, the extras and understood my requirements rather than try and sell me a car I didn't need. He has kept me updated on a frequent basis regarding delivery of my new car. Excellent service, thanks Tom.

James Hazeldine, Audi Sheffield

We found the whole experience comfortable and respectful. All our questions were answered with confidence and knowledge.

Kathryn Whalley, Volkswagen Bradford

Steve was friendly and provided an excellent service from start to finish. Really pleased with my car and can't fault the whole experience from start to finish.

James Taylor, Volkswagen Sheffield

Very helpful, informative and attentive. James particularly went the extra mile which helped build a rapport and made the whole experience hassle-free. I would happily return in the future and/or recommend him to friends and family.

Pamela, Volkswagen Bradford

I've just taken delivery of my A5 and Lee Jones couldn't have been more helpful. He was extremely organised and attentive and made sure everything ran smoothly - nice to deal with someone who cares so much about customer service, thanks. 

Richard Hollingworth, Audi Grimsby

We purchased a Hyndai ix20 from you. Barry Lynch was excellent in all respects: efficient, professional and friendly. It was a very good experience all round and I will certainly recommend him to others and indeed the company. Thank you. 

James Dixon, Volkswagen Rotherham

Fantastic sales team at PriceRight Rawdon. I dealt with John who was lovely and very professional. Found the perfect car for me and within days my old car was part exhanged for me to pick up my new one. Would definitely recommend to anyone.

Hannah Bumby, Priceright Rawdon

I happened to be driving past the showroom a few weeks ago and decided to stop for a look around with my husband. After a short while a sales assistant introduced herself and told us about the car we were looking at. From that moment onward we were looked after extremely well. Sherriden Wharton was not only very pleasant and professional in her manner but also very knowledgeable about the car we were looking at. When I expressed reservations as to the price she explained about the finance options available and was again informative without being pushy (which is always good). A short time later I had left having secured a lovely shiny car for myself on a very impressive finance deal. At every step of the way since, Sherriden has been available at the end of the phone, via email and even in person should the need arise. The handover for the car was again a smooth and pleasant experience and the customer service in hindsight was some of the best I have received. I was only buying a car in the region of £6,000 yet I was made to feel as valued as a customer about to purchase one a lot more expensive. The video message reply to a query I had was a very nice and personal touch. All in all I am super pleased we stopped when we did and met Sherriden Wharton and the rest of the team! We will be back next year to see Sherriden when my husband is due to buy a new car. 

Mrs Sukhbir Regan, Volkswagen Bradford

I have dealt with Roger for six years now and I have always found him to be polite and extremely helpful, always willing to go the extra mile to help you.
He always keeps me informed of the progress of my new car and also makes sure I am happy with my purchase and aftercare. I find him to have a very pleasant and happy personality.

Mrs Sylvia Symonds, Peugeot Hull

The sales rep Chris Noble was very professional and helpful throughout. I would highly recommend JCT600 Seat Bradford and wouldn't hesitate to return. 

Lisa Barber, SEAT Bradford

I found that the team at Audi Sheffield have been a pleasure to deal with. They have spent a great deal of time helping my daughter sort out her choice of vehicle. Special thanks go to Andy Scarfe and Nick Randle. I would heartily recommend Audi Sheffield to anyone in the market for excellent customer service.

Glen Large, Audi Sheffield

We recently bought an Audi A5 from Doncaster Audi, this is the 3rd car we have purchased from James Bartle at the showroom. The reason for returning is the complete trust we have in James who has shown himself to be friendly and approachable whilst completely professional, efficient and thorough. Thanks James.

Rob & Lynne Philips, Audi Doncaster

I've just bought a new Polo from JCT600 VW Bradford. Michael Chang was a helpful salesperson, with just the right balance of friendliness and respectfulness. He was able to pitch technical explanations at the right level, neither too technical nor too patronising. Since I bought the car he has promptly and cheerfully responded to my phone calls about details of the Sat Nav and the Infotainment system.
Gwenda Hudson has the perfect warm and considerate manner for a receptionist and kept me supplied with nice cups of tea. I'm not keen on your personalised videos as a means of communication, though it seems to be VW policy. They might be useful if they demonstrated something on the car, but if it's just the salesperson's talking head, I'd prefer an ordinary email.

Maggie, Volkswagen Bradford

Top marks, 10/10! Just bought an Audi A7 Sportback, a beauty in white, excellent service from start to finish. I'll not be looking anywhere else next time straight to Audi JCT600 Doncaster!

Ian Sykes, Audi Doncaster

Cannot fault the service I was given from Dennis at Volkswagen Hull. Also Jim & Ricky were both brilliant. I was always being updated about the progress regarding my car, everything ran very smoothly and Dennis especially was very informative. They couldn't do enough for me, were very genuine, helpful & made the whole experience feel very special. Truly very grateful and couldn't be happier. Thank you all very much for helping me with the purchase of my first ever brand new car! 

Amy, Volkswagen Hull

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