Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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Excellent service from start to finish. Ben Bracewell really looked after me and made it a very easy process. Definitely will be recommending Boston Audi!

Chloe, Audi Boston

Chris Noble was very attentive throughout the sales process and worked his absolute hardest to ensure a deal could be done. 

I'm sure that if Chris wasn't the sales representative on the day I may never have purchased this car. 

Frazer Bradburn, SEAT Bradford

Great experience from start to finish with Kym Smith and Duncan Hardy at VW Wakefield. They made the car buying process stress free and really looked after me!

Tim Housam, Volkswagen Wakefield

Always a first class service from Matthew Stocker. Friendly and supportive.

Paul Bulmer, Volkswagen Hull

I have just taken delivery of a Vauxhall Astra SRI from Vauxhall Bradford. It was a pleasure to be a customer thanks to Joe Robinson who looked after me from start to finish. He makes a cracking cup of tea too. Thanks again.

Adrian Pinchess, Vauxhall Bradford

I wish to congratulate JCT600 VW Bradford on the excellent service I received. From the telephone call when I booked the Tiguan in with Portia - she was fantastic, attentive and understood my issues of getting to the dealership. She arranged for Trevor to collect & deliver the car. Portia & Trevor are an asset to your company and you should be proud of them.

Sarah Hick, Volkswagen Bradford

I would just like to say a big thank you to Cristian bell for excellent customer service. I set out to buy a used 2008 but ended up with a brand new 2008, same model, same colour, zero miles and for the same price. He even brought the car over to Castleford for me to collect! I still cant believe my luck, thank you very much and well done JCT600 Peugeot Bradford. 

John Ward, Peugeot Bradford

Initially just inquiring about information on an A1, we found Dan Willard to be extremely personable and accommodating (and ended up coming back the following day to talk in more detail). Dan was very patient and thorough ensuring that we got the car we wanted with the best possible deal for us. Throughout the experience, Dan's communication kept us well informed right up to the handover. 

Emily Lillington, Audi Boston

I visited VW Sheffield by prior arrangement for advice on the self park system on my wife's disability VW SV. I arrived in reception and soon a member of staff introduced me to David and Alex. After a welcome latte and biscuits Alex took me to the car park and proceeded to go through the settings of the self parking system. I was informed that the handbook was direct translation from the German version hence I didn't find the handbook very user friendly. After going through settings and practicing varies manoeuvres with Alex's help, nothing was too much trouble. Came away with positive vibes from the all inclusive service, from the first telephone call earlier in the day, to the actual hands on first class service when I arrived. 

Peter Longbottom, Volkswagen Sheffield

I recently purchased a used 2013 Seat Ibiza FR, and absolutely love it! From start to finish the whole process was enjoyable, and very simple. Mainly because of the way I was handled by my salesman, Tim Nuttall. 

I have bought/sold a lot of cars, meaning I have dealt with a lot of salesman. It is very rare to come across a salesman as good as Tim. Throughout the process he was always on hand to answer any questions/queries I may have, and made it his priority to make sure everything I requested was done & to the highest standard possible. There is no doubt Tim's friendly approach to sales & fantastic product knowledge, had a massive impact on me eventually deciding to buy a car from JCT600. 

Complimentary drinks whilst you wait, 12 months dealer warranty with every car & optional extra products such as GuardX were a bonus too! I would highly recommend this branch to anyone wanting to purchase a new or used car. 

Joe Deakin, SEAT Sheffield

Toy Mitchell was very helpful from the outset and used his experience and knowledge to help me select my new BMW. All the team went out of their way to help me close the deal earlier than planned and I am very happy with the service provided. I will most definitely choose BMW Bradford and JCT600 again. 

Vikas Gupta, BMW Bradford

Friendly staff at dealership and timely delivery of car.  

Fiona Tandy, Volkswagen Bradford

I am extremely impressed with the service I received by Josh, a thoroughly enjoyable experience by friendly and helpful staff. 

Linda White, Audi Doncaster

Yesterday, my wife and I collected our second new Audi A3 from JCT600 Grimsby Audi. Again, as three years ago, the Grimsby team were extremely helpful. In particular, our sales executive Lee Jones went out of his way to advise us. In every respect - from initial contact, choosing the right model/equipment, to keeping us informed and involved (via telephone, email and video clips). Lee was very professional, courteous and attentive. We could not be happier with the level of service received. Thank you, Lee.

B+M Haessig, Audi Grimsby

JCT600 great company to deal with, highly recommend Ashley Comley, pleasant transaction and car prep was fabulous. Thank you for you efforts, I'm so pleased with my Golf cab. 

Samantha Tee, Volkswagen Rotherham

I dealt with Chris from start to finish. He was very informative at every stage and kept in touch when required. A professional service throughout the process. I am very pleased with my new car. Thank you very much. 

Claire Finney, SEAT Bradford

Fantastic service from start to finish. Have just bought an A3 but the service is definitely A1!

Wendy Collins, Audi Grimsby

Excellent service from start to finish. Chris Noble was customer focused all the time. He was thorough with the car and the finance. Thank you to Chris and the whole team at JCT600 SEAT.

Mr Choudhury, SEAT Bradford

Excellent service, very helpful and easy transition to buying the car.

Matthew Woodcock-Fowles, Volkswagen Sheffield

First class service from start to finish, Imran couldn't have done anything better, very professional, goes the extra mile & couldn't fault the customer service.

Paula Jordan, Mercedes-Benz of Chesterfield

We bought a 2 year old Peugeot 208 from Ronnie Darlington at JCT600 PriceRight Rawdon. We had a couple of problems with the car but Ronnie went out of his way to pick my car up to rectify the problems. The car was in for a couple of days, we then received a phone call to say the car was to be returned to us at our home address, the car has been delivered back to us with the problems resolved, all valeted sparkling clean, and an extra welcome surprise! Thank you Ronnie, a happy JCT600 PriceRight new customer. Would not hesitate to recommend JCT600 PriceRight Rawdon.

Mrs Craven, Priceright Rawdon

What can I say about this JCT600 Leeds team? I have just had my car serviced and an MOT. Right from booking my service with Steve to Richard (who sold me the car and remembered my name after 18mths) to Amanda on reception, and finally Mathew who dealt with my service, I think this is an amazing team. As a woman alone I felt at ease and confident in the service I received. I sing your praises to everyone I meet and would encourage any person especially a woman on her own to give these guys a try - you will not be disappointed. Thank to all - even the mechanics who I didn't get to meet but do a fab job. 

Wendy Kerwick, Mazda Leeds

Before I visited VW I knew I wanted a Passat and also what extras I wanted. On 2/4/2016 I visited VW Newark and gave my spec to Ryan Lount who recommended the car I eventually bought. He advised the satellite navigation unit was not in due to a history of theft but went on to explain the features. Which at that point to be honest I thought he was going a bit over board but when he took me on the test drive it was everything I'd wanted so I bought the car on the spot. On 15/4/2016 I picked the car up as arranged and Ryan went through the satellite navigation unit which had been installed and the car just moved to another level. However since then I've discovered other features such as voice control, DVD player, etc. Other staff were friendly, approachable & helpful. After sales service has been great enough to let you know they are there if needed, but not overboard. In short the service from all the team, the sales advice & my new Passat have all exceeded expectation. My main worry was using finance as normally I pay outright but I was put at ease and this was explained in detail by the finance manager Les Wood and I've received the letter from the finance company with my payment schedule just as he said I would. To summarise the whole experience was a pleasure - Thank you JCT600 Newark!!!! 

Mark Hamilton, Volkswagen Newark

Great doing business with Richard Newlove. Purchase of T6 was hassle free.

Ron Chipman, Volkswagen Hull

An excellent service from Chris Roe who answered all our questions and was very accommodating about the collection time.

Melvyn Neale, Audi York

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