Experience

My experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers' experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600. Please use the button below to complete our customer feedback form.

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Excellent customer service from Josh Marriott in York. Highly recommend JCT600 Volkswagen York.

Sue Leatt, Volkswagen York

Hello, I thought you deserved to know that two of your Motability specialists, Sherriden Wharton and Wayne Eastwood, are the best I have dealt with. Very respectful and courteous at all times and accommodating to our needs in every way, the bonus was that the Golf is a very good car too. I will no doubt return to Volkswagen Bradford in three years’ time for a new one. Many Thanks.

Parveen Akhtar, Volkswagen Bradford

Our experience with Richard Clark has been excellent, Richard is courteous and helpful and keen to ensure I have an enjoyable experience with my new car.

Barbara Frost, Mercedes-Benz of Harrogate

We received an excellent service from start to finish. Jamie made the process very simple and enjoyable. We would recommend this dealer without hesitation.

Jennifer Hormell, Mercedes-Benz of Chesterfield

Brilliant service received from JCT600 Volkswagen when buying our second hand car. Nothing was too much trouble and all the staff were very professional and friendly. Although not our most local Volkswagen garage will most certainly travel the extra miles for future services and MOT's.

Sue Thornalley, Volkswagen Newark

We have purchased a MINI Cooper Clubman from the Bradford MINI Dealership. Our JCT600 experience was excellent from entering the showroom to actually purchasing the vehicle. We were dealt with politely and efficiently. Special thanks to Sales Executive Kasim Dad who was able to answer all our questions and was very helpful and very professional. I will certainly recommend JCT600 to my family and friends.

Andrew Simpson, MINI Bradford

Excellent service from the outset up until the point of collection, Nigel has been really helpful and answered all of my questions fully. Thank you!

Iain Wallace, Mercedes-Benz of Chesterfield

Excellent service. Dan Parker was very efficient and informative about the vehicle and all services provided; Dan is a very polite representative. This is the second vehicle I have purchased from this branch and the service was as efficient and professional.

Gary Simpson, Mercedes-Benz of Chesterfield

Excellent customer service from Kas, he looked after me every step of the way. Great touch 'unveiling' the MINI at the end! 

James Garden, MINI Bradford

I have recently had my BMW X5 serviced at JCT600 Bradford. The customer service I received from Helen Martin was excellent. She dealt with all my queries in a professional manner. I would highly recommend JCT600 Bradford to all my friends and family.

Dr Aamir Ilyas, BMW Bradford

Fantastic service from Dave Smith and the team at Grimsby, nothing was too much trouble, very happy with our new car! Many thanks.

Rachel, Audi Grimsby

I have recently purchased an E Class Mercedes from the Sheffield branch of JCT600. I was looked after by Andrew Barbour, he helped me with my choice of model and after a test drive the paperwork was merely a formality. Nothing was too much for Andrew and my number plate was transferred very quickly, the car was valeted and the whole experience went smoothly. Thanks to all the team. I can recommend this branch to anyone, and look forward to my next purchase. Once again thank You.

Steve Pownall, Mercedes-Benz of Sheffield

Just wanted to say a MASSIVE thank you to Stewart at Mercedes Benz Doncaster for all the advice, support and of course getting me a good deal on my new car! The whole experience has been amazing from just having a look around to driving off in my dream car! Stewart has been very reliable and so friendly throughout and has also continued to be helpful after the purchase when I have forgotten how to use something in the car. Overall the quality of service I received was very high and I am a happy customer who LOVES her car. Once again thank you!

Josie Westmoreland, Mercedes-Benz of Doncaster

Richard Clark is an excellent salesman who makes his customers feel really welcome. He was happy to go over and over again on points I found complicated. I would recommend both Richard and Harrogate Mercedes to anybody who asked.

Angela Kirk, Mercedes-Benz of Harrogate

I took home my brand new Mini One D this morning, I only went to look last Saturday and was very impressed with how the MINI was to drive. Sohail was very friendly and went through my options in plenty of detail. Sohail has also kept me up to date with when the car was delivered, when I needed to sign my documents and when I needed to pick my car up. I went in on Saturday to sign my paperwork and saw Sarah, who was equally friendly and explained thing in a clear manner. Today was such an easy process, no stress, no rush, and again Sohail showed me everything I needed to know about my MINI. Very happy with the service and absolutely love my new car.

Sarah Molloy, MINI Bradford

Excellent service thank you.

Michael Favell, Audi Sheffield

Great dealership to deal with on every level. Kas is a true professional in his field. He kept us informed at every stage of how the progress of the car was going through the build process, and even lent us a car for a few days when we sent our old car back so we still had transport until the new car arrived.

Steven Scholes, MINI Bradford

The buying experience was very enjoyable and relaxing, with friendly and helpful staff. Our particular salesman - Matthew Green, did a perfect job. It's this kind of service that will make me stick with JCT600 Mercedes in future.

Philip Lowies, Mercedes-Benz of York

Just purchased a used TTS from Rob Hart, really great service and a pleasure to do business with! Would definitely recommend Rob to others. 

Josh Wilson, Audi Hull

Hi there, just wanted to pass on my personal thanks to Jonny and Paddy who provided us with a great service from the word go on our new purchase. Definitely recommended Mercedes Doncaster.

Harry S, Mercedes-Benz of Doncaster

Excellent service. Delighted with the car!

Janet Geeney, Mercedes-Benz of Harrogate

First class services in every aspect from entering the showroom and being met by the staff, through to collecting my car. Mr Paul Rowbotham could not have been more helpful a pleasure to deal with. A pleasant and sociable man, thank you Paul!

Don shepherd, Volkswagen Sheffield

Errol had a very kind manner and he pitched the information to the right level for my understanding. As a first time buyer I felt capable of making the right decisions with his support, and I did not feel pressurised to go for a particular product. He always made sure to say hi to me when I was in the center, and was very friendly. Thank you!

Anna Harlinska, Audi Hull

Richard Clark is an excellent salesman. I felt a valued customer and would certainly recommend Richard and Harrogate Mercedes to all who asked my opinion. Thank you Richard for all your help and for your patience as I had never driven an automatic car before and needed more than one test drive!

Angela Kirk, Mercedes-Benz of Harrogate

We have just purchased our first Volkswagen Passat estate from Sherriden Wharton at Sticker Lane, Bradford. We’ve had a wonderful experience really feel like we have been taken care of from the moment we walked into the showroom, to driving out of it only a few days later. Sherriden and her managers made sure we understood everything including GAP and various other types of insurance so that we could make an informed choice as to what would suit our needs. We will most definitely recommend buying a car from them and will be visiting again in three years to renew our family car. We believe that from our experiences from buying cars in the past that we have been given the best possible deal for our car. We are left feeling extremely satisfied. Thank you JCT600.

Steven Morley, Volkswagen Bradford

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