My Experience

Our founder, Jack Tordoff, always says that if you put customers first then they will do the same for you and at JCT600 we take our customers experiences very seriously.

We welcome feedback from our customers, whether positive or negative, and would encourage you not only to read what our customers have to say about us but also to tell us about your experience of JCT600 using the form below.

Tell us about your experience here...

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I would very much like to say thank you to Daniel Moran at the BMW garage on Sticker Lane. Daniel helped me out with rearranging the finance deal I had on my car. Daniel was fantastic, he went beyond the call of duty and acted in a sensitive and professional manner. Daniel has made a potentially stressful experience really easy for me and I hope he is recognised for his work. I would recommend the dealership to anyone - you have a loyal customer in me!

Mrs Katie Rudd from Otley - BMW Bradford

I recently bought a VW Golf TDI from JCT600 at Rawdon. The premises and the cars are very well presented and give you a level of confidence in the firm. I dealt with James and Gareth and met Joe. They were businesslike and friendly, and ready to find the best way to do a deal. The car we bought was delivered to us in immaculate condition, and it hasn't broken down yet... I'd recommend them.

Mr David Moore from Skipton - Priceright Rawdon

I recently visited your Peugeot van dealership at Sticker Lane, Bradford. I was greeted by Jayne McFazden who was extremely helpful and it was very refreshing to find somone with such good product knowledge and genuine interest in the customer's needs. She followed up my enquiry and gave me all the information required without being pushy. We did have an issue however with availability of a vehicle and also the old vehicle trade in value both obviously out of Jayne's control. We have ended up replacing our van with a Citreon, this was due to availability, loyalty to the sales person and also some spec issues however I would certainly return to see Jayne in the future as her professional approach and genuine interest in the job would make JCT600 a certain port of call.

Mr John Snowden from Leeds - Peugeot Bradford

First class service from start to finish. Would definitely recommend JCT600 Castleford. Thanks to Steve McClelland for all his help.

Mrs Colette Medley from Leeds - Kia Castleford

I live 40 miles from Boston Audi, however they have always provided a very high standard of service and customer care. 2+ weeks ago I was in a Jam so rang Dee at Boston who gave me good advice, took my A6 in for repair the next day and arranged a high spec loan vehicle. Chris Bray and team fixed 95% of the problem + other service requirements in 24 hours and I was very impressed with the fast, professional service. They get 12 out of 10.

Mr Igor Humphrey from Leicestershire - Audi Boston

Superb deal and customer service on a used MX-5. James Powell was professional and helpful throughout the process. The presentation of the dealership put others very much to shame. I would not hesitate in recommending JCT600 in Rawdon to anyone.

Mr Martin Baker from Huddersfield - Priceright Rawdon

A belated thank you to James and the team at Rawdon for making our Jaguar purchase such a good experience. Everything we asked for was satisfactorily completed in a really friendly and courteous way.

Mr Andrew Wilkinson from Leeds - Priceright Rawdon

I would just like to say how well I was looked after on my visit to your Castleford branch, from my phone call the receptionist was so friendly and helpful directing my call to the appropriate department and the sales man Jay Trueman couldn't do enough to help, returning my calls when he said he would and calling to see if I was happy with my car. Even the sales controller Dale Trafford came out to talk to me. So my thanks to all the team at JCT600 Castleford for making my experience there a pleasure.

Mr Alan Hopwood from Wakefield - Vauxhall Castleford

I had been round a few dealersships before I came to Priceright Rawdon. The sales assistant who is called Alex Wharton was pleasant and polite and extremely helpful. I know this sound as though this is how you would expect a sales person to be but like I said, I had visited a few before and I found their sales people far from this. Alex was great and not only sorted out the best financial deal he took time to ring and follow up and check every thing was ok, regarding the deal. I was looking to buy a car any way but he made the experience enjoyable and comfortable, with out feeling under pressure to buy. Through this experience not only would I buy more cars from you but also would recommend to friends and family. What a great sales person you have!, P.s I would not normally fill something like this in, so that's how much I thought of salesman.

Miss T Graham from Burnley - Priceright Rawdon

Mr Jeffrey Smith from Barnsley - Volkswagen Wakefield

A week ago I left a complaint on this site about my experience with BMW service and I have to say I am impressed with the speed at which both the JCT600 head office and the Gordon the dealer principle dealt with the issue. Both Gordon and Simon went out of their way to recover my lost faith in the JCT600 experience and make me feel valued as customer, no one gets things right all the time but the true mark of good customer service is how you put things right when they fall down. Head office should say well done to Gordon & Simon because they were so good that I didn’t take my custom elsewhere and have placed an order for a new 3 series convertible. I hope other customers will find this feedback useful.

Mr Steve Beever from Leeds - BMW Bradford

I have just bought my car from JCT600 in Castleford. My sale was with Jay Trueman, what can I say? He was brilliiant with me from he start. I am very happy with the price given me for my part exchange and came away with exactly what I was looking for plus a few extras. No pressure at all, fully explained everything to me, trust me , he earnt his money with me, I am not the most fully clued up person when it comes to cars. So in a nutshell, extremely happy and Jay Trueman is the man to see.

Mrs Heather O'Donnell from Wakefield - Kia Castleford

On Wednesday, 14th March I had two rear tyres fitted to my Audi 2.0 TDI Sportback. I can honestly say my wife and I were very pleased with the service we received. We have always received excellent service ever since we first walked into your showroom and bought the car. We look forward to buying a new car from you in the near future.

Mr William Lawrence from Anderby - Audi Boston

Mrs Joanne Smalley from Grimsby - Audi Grimsby

My experience with JCT600 Priceright Rawdon was very pleasent. It was refreshing to be treated in such a friendly manner by James Powell and as a result I will be contacting for future purchases and enquiries. He kept me up to date with all developments and did not put me under the typical salesman pressure you regularly experience at other dealerships. Despite a minor issue on day one of owning the car, James rectified without any hesitation.

Mr Tony Green from Redcar - Priceright Rawdon

I have just purchased a Vauxhall Insignia SRi from Castleford JCT600 and what a pleasure it was. We were given ample opportunity to walk around the forecourt before we were approach by a friendly, polite, professional sales representative called Lee Doleman. He talked us through every aspect of the car, organised a test drive on the same day and most importantly helped us achieve the perfect deal. He kept us up to date throughout the sale with regular phone calls and when we picked up the car it was perfect everything went smoothly, also Russell Kay dealt with the finance side of things efficiently.

All the staff at Castleford were all welcoming and friendly which helps when you have two small children with you. Thanks guys oh the car is MINT!!! I will definately recommend this dealership.

Mr Christopher Siddle from Leeds - Vauxhall Castleford

Dear Sirs, I feel it only right to tell you about the fantastic service we have recently been given by Porsche Centre Sheffield. From the first moment we entered the dealership we were treated with extreme courtesy and understanding of our needs which in the past we have never experienced from any other dealership, in particular Mr David Richardson has really gone that extra mile to make our first Porsche and JCT60 experience unrivalled he is a total credit and asset to your business. Kind Regards Oliver Carnelly.

Mr Oliver Carnelly from Mexborough - Porsche Centre Sheffield

Alex Wharton was the sales man we dealt with. He has been courteous, pleasant, polite and professional. He arranged the appointments, the test drive (he even squashed into the back of the TT we bought whilst we drove - not a pleasant experience for him). Everything was done efficiently and very fairly. He kept us to date with regular calls and everything was ready when he said it would be. We could not have had a better experience. If only buying cars was always like this. We will be back at JCT600 next time and will ask for Alex! PS The car is FAB!!

Mrs Anne Kearsley from Leeds - Priceright Rawdon

Absolutely brilliant. Traveled all the way from Shetland to pick up a car. Was not disappointed by the welcome and hospitality of the salesman James and staff. Car was absolutely immaculate and better than expected, everything was ready for me to sign and drive away They could not have done more for me. highly recommended.

Mr John Cooper from Shetland - Priceright Rawdon

I had a most wonderful experience of purchasing a lovely small Peugeot 107 for my daughter from your Menston Branch. Simon, Mark and Malcolm enhanced the expereince with their most polite, friendly and considerate attitudes. No wonder I noticed the place is buzzing with fruitful activities to the benefit of your organization and to the satisfaction of all its customers. Long may it continue and flourish.

Mr Shanti Tanna from Menston - Peugeot Menston

Throughout my experience in the last few weeks I have dealt with Vinnie at Sticker Lane. I have found him helpful, efficient, pleasant and very much appreciative of my problem with the VW. He is to be congratulated in his dealings with customers and I would like you to pass on my thanks to him.

Mr Brian Ravenscroft from Ilkley - Volkswagen Bradford

I purchased my Porsche 911 almost a year ago (Spring 2011), and the commitment to good customer-service continues to impress me. The team at O.P.C. Sheffield have been very good to deal with from the outset, and my sales executive (Julian Simms) still continues to assist me with my queries. I shall be very pleased to use this dealership again, and recommend it!

Dr Niroshan Sivathasan from London - Porsche Centre Sheffield

I purchased a 61 plate Audi A1 in February 2012 and I am just writing to say how happy I am with the customer service I received whilst I was at the Hull branch.

I had previously been to other places to look at cars, and found the service very rude and abrupt. The sales executive (Ben Nuttall) was very professional and seemed genuinely interested in helping me make a decision, even though I said I was very unsure on what I was actually looking for, unlike other dealers who just told me to go home and look on the Internet. Consulting with business manager (Alex Copley) was a great touch, and made me feel like everything was explained very in depth.

Thank you for a great experience, and for making me feel comfortable and confident with my purchase.  

Ms Beth Bowers from Hull - Audi Hull

I wish to thank you and your staff for making the purchas of my new car so pleasureable. It was a joy to do business with you, and it is many, many years since I have experienced such good customer service from any provider.

I realise that at times I was perhaps a demanding customer and wish to thank Saleem especially for all his patience and help to my many queries on the Solutions product!

I shall not hesitate to return to you, both for servicing my vehicle and again when the time comes to change it.

In the meantime, I am telling all my friends and acquaintances where to go for their next car!

Thanks to all of you, you are a great team!

Mrs K Brayshaw from Harrogate - Volkswagen Bradford

I saw an advert on the internet for the car I wanted, so firstly contacted your company via the web chat, I spoke to a friendly man called Simon who said someone would call me and they did within 5 minutes, another nice man called Phil French who gave me all the information about the car I was looking at and explained someone would call me back from where the car was situated. A very friendy helpful and happy young man called Alex called me back and it was like I had known him for years, very relaxed and very helpful and we came to a deal of me trading my car in to purchase the new one, I was really happy with what he had to offer so agreed to visit the showroom the next day at Rawdon.

When I arrived Alex greeted me with a welcoming smile, a handshake and a very nice cup of coffee! He had the new car ready and waiting and it was spotless. We sat at his desk to finalise the details and fill out the required paperwork and all through he was chatty, funny and very professional. I then met Joe who again was very helpful and professional to fill out other paperwork relating to my new car.

Overall I had a great day, got a great deal and met some wonderful people, no pressure at all and would recommend your company to other people in an instant. In the future if I change my car I will certainly go to your company first before approaching others as the service I received was just brilliant!

Miss Cheryl Thorne from Northwich - Priceright Rawdon

I am completely thrilled with my new car, and would like to thank Alex, Joe, and the whole team at Priceright for such a fabulous purchasing experience. We were made to feel really welcome and everyone was so friendly! I will definitely be recommending JCT600 to my friends and family.

Mrs Wendy Shaw from Buckley - Priceright Rawdon

I'm glad I came back to my native Yorkshire for a new car. From the moment James in Rawdon sales picked up my initial email enquiry, all was well. The service was Yorkshire friendly and very efficient. I was impressed by the way James and the team worked out fair solutions to a couple of problems which cropped up BEFORE coming to my wife and I about them - in my years as a HoD, that was a mark of good staff. Thanks again, car going well, London dealers envious of the value for money I got up in Yorkshire!

Dr Bob Kaye from London - Priceright Rawdon

I have just bought yet another car from JCT600. This time I saw a nice B class Mercedes-Benz, asked about the car and details of a part exchange on my current car. Right from the moment of the first contact with the team at your PriceRight dealership at Rawdon in Leeds it has been a fantastic experience. I was initially concerned the car was slightly underpowered so I asked Gareth the General Manager if I could take the car for an extended test drive to really get the feel for the car. There was no problems and I really did feel like a valued customer. Well Done Gareth, this little bit of customer care guaranteed the sale. I felt I had become a friend of the guys rather than just a customer, which is an incredible experience when you are spending a lot of hard earned cash on a car. All in all in this hard economic climate when businesses could be awkward and pushy I did not feel under any real pressure, although they did try hard, very hard to up sell products. Fantastic service, great product. Very proffesional attitude. Every detail was taken care of and it was all Oh so easy. I am an extremely satisfied customer. I will continue to use JCT600 for all my servicing needs and would not hesitate to highly recommend them to anybody. Well done guys, especially Gareth and Joe. Thank you very much.

Mr Bill Greaves from Leeds - Priceright Rawdon

My boyfriend and I would just like to say a big thank you to the team at JCT600 Priceright – Rawdon for their support and professionalism during our recent car purchase. Having expressed interest in our new car on the Sunday we were able to pick up the keys for it the very next day. They were extremely helpful and even though they were incredibly busy we weren’t rushed or pressurised at all. Thank you again for making our car buying experience a very pleasant one. We look forward to coming back when our car is due for an upgrade!

Miss Leanne Vere from York - Priceright Rawdon

To whom this may concern, May I express my gratitude and thanks to Malcolm in your Menston office, he took my wife and I through the process of purchasing a new 3008 with ease and comfort; From our first introduction till the handover last night all was with ease and stress free. Malcolm’s approach to his customers is superb, thank you for an enjoyable experience. Thank you again Malcolm. 

Mr Sonny Carlino from Shipley - Peugeot Menston

I have recently had some work done to my Porsche and would like to credit the service staff of Caroline and Sarah at Porsche Newcastle for the professionalism and courtesy they showed to myself and work that was to be carried out on my car. This is a credit to your company and Porsche, which i believe sometimes these days is lost. Everything was sorted and the car delivered back to my house with no issues or problems. Thank you.

Mr Darren Smith from Newcastle - Porsche Centre Newcastle

I recently had my BMW repaired by your Body Clinic on Sticker Lane, Bradford and I found the quality of customer care was exemplary, and the workmanship second-to-none. At less than 24 hrs notice, in the run-up to New Year, I was given a courtesy car for 2 weeks while your team worked on my vehicle. Matthew looked after me, and was extremely professional, courteous and patient at all times during a very busy day. Jodie and Matthew both kept me constantly updated on progress and were instrumental in turning a major inconvenience into a genuinely positive experience. I hope JCT600 appreciates the quality of the team they have working there, and my sincere thanks go to the General Manager at Body Clinic for all the hard work and dedication of his team - they are all a great credit to the entire JCT600 Group.

Mr Carlo Obiedzinski from Bradford - BMW Bradford

Just wanted to say thanks to the Rawdon branch. Having bought many cars over the years I can honestly say James went beyond expectations to ensure the deal went successfully. Customer service at it's very best!!!

Mr Glynn Jones from Stockton-on-Tees - Priceright Rawdon

A work colleague recommended using JCT600 to help me find a car. All the team at Priceright could not have been more helpful and patient, they all understood my concerns and worries at making such a big financial commitment and helped me make the right decision. Not only am I confident I have chosen a great car and been given a fair deal, but I left the showroom knowing I was treated as a person and not just another sale. Thanks.

Mr Steve Cantrill from Bradford - Priceright Rawdon

This is the first time I've dealt with JCT600. I used them to sort out my replacement Motability car in December 2011. I would recommend them to anyone. Job well done. What more can I say.

Mr Patrick Draper from Knottingley - Vauxhall Castleford

I have one previous occasion complained about the service I received at Mazda Wakefield, however I am now wrirting to let you know that they have really 'upped their game' and I cannot be more satisfied by the excellent customer service that I experienced when I took my car in yesterday. All work was carried out to a high standard, arrangements have been quickly made to complete the outstanding work and I was delighted to discover that my car had been washed and valeted. Well done to the team at Wakefield.

Mr Chris Peat from Leeds - Mazda Wakefield

Had our Aston Martin Vanquish S serviced by JCT600 Brooklands... the service and value for money was exceptional. Thank you David and your team.

Mr Jonathan Bramwell from Sheffield - Aston Martin Leeds

With so much poor customer service in the UK as a whole (my big bug bear), I thought I'd just drop you a note to say how great the customer service is from Porsche Centre Sheffield. I have had 2 new cars from them, the latest being a 997.2 Turbo S (which you managed to secure at short notice), and my business partner has had a Boxster, and is having a new model Boxster from you when they are released. I have just had some work done on my car, which was organised and carried out quickly. It is rare you receive really good customer service in the UK, but this is one of the few exceptions, and long may it continue, having a local regular friendly face in your local dealership who is there year in year out is re assuring to know. I look forward to the new model 911 launch tomorrow which I will be attending. Kind Regards.  

Mr Adrian Holmes from Sheffield - Porsche Centre Sheffield

My husband and I would like to thank Barry and the team at JCT600 Priceright Rawdon for their kindness and professionalism in the way that they dealt with our recent car purchase when our previous car didn't suit our needs. We are now on our 4th vehicle from Priceright and would highly reoommend them to anyone wishing to purchase a secondhand vehicle. Nothing was too much trouble for them and although they didn't have the car we wished for at the time, they soon were able to provide us with exacly what we wanted and prepared the vehicle (which we had asked to be personalised in several ways) in a matter of days. We look forward to dealing with them again when our next car is due.

Mrs Janet Nappo from Bradford - Priceright Rawdon

Many thanks to you both for sorting my plates and disc tax out and for making the experience of buying a new car a pleasurable one. Normally car sales can be a harrowing experience (I've had my fair share of them!) but I must write and say how impressed I've been with the level of service I have received from all I have dealt with, our sales executive in particular who has been a star for putting up with all my endless email questions). Many thanks again to you both, wishing you all a very happy Christmas.

Andy Bloor from Leeds - Priceright Rawdon

We have taken our VW Golf Estate into JCT600 VW Wakefield twice recently for work under the platinum warranty. The service on each occasion has been first class. The staff are always friendly and courteous and the work is done on time and without issues. I shall have no hesitation in using this dealer for future servicing needs.

Mr Philip Short from Ossett - Volkswagen Wakefield

Just like to say a BIG THANK YOU to the parts and service department for rescuing me from a bad day. My husband had chucked my garage key into the small glove compartment passenger side. To our amazement the key had gone behind the glove compartment via the gap at the top. We looked under the car, and in the bonnet but no sign of the key. We couldn't get the glove compartment out. We phoned and fortunately you took the time to explain how to get the compartment out and sure enough right inside hanging there was the key. With staff as helpful and pleasant as this I'll keep using JCT600 at Wakefield. My husband was surprised at the helpful attitude and thought it was a special service offered by JCT600. Thanks again. 

Mrs Linda Sanderson from Leeds - Mazda Wakefield

Thank you to the Shipley branch for a no hassle but very professional service on the purchase of our vauxhall meriva on the 16th of November 2011.

Mrs Sally Blake from Shipley - Vauxhall Shipley

I would just like to say a big thank you to the staff at Menston for the excellent service I received when purchasing my vehicle. The customer service was 2nd to none and I will certainly be recommending and using JCT600 again in the future. Once again Thank you

Mr Carl Craven from Bradford - SEAT Menston

Perfect customer satisfaction once again due to the assistance from the guys at JCT600 Priceright Rawdon. Big thanks for all the assistance received when I recently purchased my latest car (2nd car bought in fact from this dealership). Nice touch to call customer couple of days later to see if happy with vehicle - above and beyond expectation. Thanks once again, I wouldn't hesitate to recommend JCT600 Priceright to anyone looking for new vehicle. See you all again next time round.
 

Mrs Caroline Longley from Leeds - Priceright Rawdon

I was converted to JCT600 Hull when Barkers at Malton shut down in 2009. I booked my car in for a Wnter check yesterday, and it came back in gleaming showroom condition with a gift pack on the front seat. The collection delivery service is first class as I am at work all day and booking/reminders by e-mail and phone were second to none. Well done you, and when I can afford to change my car I wil be heading down your way for more of the same. Thank you very much; I only wish that more company's operated with your well oiled wheels.
 

Mrs Linda Lawson from Beverley - Peugeot Hull

I would like to thank JCT600 Peugeot Bradford for the excellent service that I have received. My current car is a 207, the second vehicle that I have purchased from this dealership and unfortunately 6 months after purchase it was diagnosed with corrosion to the inside of the brake discs. I contacted the Service Dept and they immediately made me an appointment to inspect the problem. The condition was confirmed and without any quibble they agreed to rectify the problem with discs and pads at no charge to myself. This is the first occasion that I have had to report a problem on either vehicle and I am pleased to say that the quality of after sales matches the exellence of the sales service. I might add that the young lady on service reception was extremely polite and helpful keeping me fully informed of developments throughout. I have recommended others to this dealership in the past and this latest experience has given me even greater confidence in this respect.

Mr John Beardall from Brighouse - Peugeot Bradford

I would like to thank the staff at Priceright Rawdon for all their help in purchasing my car. Cannot fault the service I received as nothing was too much trouble. They gave me a cracking deal and I would not hesitate to recommend to any of my friends, I will be sure to come back when next due to change my car. Thanks pleasure doing business.

Mr Stephen Fitzpatrick from Manchester - Priceright Rawdon

I would like to thank and also mention how much my wife and myself appreciated the way we were treated by the team at JCT600 Mazda Leeds. We took delivery of our new CX7 a few days ago and were very impressed by the way we were dealt with, not only by the sales team but also the receptionists, manager and the director(who came out of his 'ivory tower' to speak to us). People are quick to complain but very rarely show their appreciation. Both my wife and myself were very imopressed and will not hesitate to return when we are ready for another car.

Mr Keith Crosthwaite from Pontefract - Mazda Leeds

I feel the service I have received from my local Mercedes dealer is outstanding.
It is very rare I feel compelled to write with either praise or complaint however I feel the service I have received from my local Mercedes dealer is so outstanding it needs a mention , I recently purchased an E class cabriolet for my wife and the service I have enjoyed is absolutely outstanding from the girls on the front desk through to the business manager everyone has been superb but special praise goes out to the salesperson dealing with my purchase who goes out of his way to make us feel we are truly valued customers he is an asset to your company and through his efforts alone I would have no hesitation in recommending Sheffield Mercedes to family friends and colleagues alike.

Mr Steven Rhodes from Sheffield - Mercedes-Benz of Sheffield

I would like to thank all the staff at JCT600 BMW for their help in the purchase of my new BMW a very pleasurable experience especially my sales executive who I found very professional , friendly and helpful with any query. Once again thank you and looking forward to my next purchase from JCT600.

Mr Barry Stocks from Bradford - BMW Bradford

I have recently purchased a Ford Fiesta Zetec from JCT600 Priceright at Rawdon. The JCT600 experience was smooth and efficient from first viewing to final purchase. I visited the garage with my husband 3 times before we decided to buy. I particularly liked the non-pushy sales team, who gave me information, opportunity to browse and ask questions if I needed to. I didn't have to give my name or details until the point I was ready to test drive - quite a rarity these days. Particular thanks to our sales executive...who was courteous, informative and professional from Test Drive to handover. Seamless service!. Thanks to the sales controller for the handling of the financial bits, and to you both for the after-sales calls and information about extended warranty (I bought that too!). I have and will continue to reccomend you. Thank you. Well done - JCT600 Priceright Rawdon

Mrs Sharon Underwood from Leeds - Priceright Rawdon

When deciding which car to purchase I went round endless car showrooms to find the car I wanted, once a decision was made, I then needed to find a dealership to deliver my expectation. I found this at JCT600 Vauxhall Bradford, and more importantly in our sales executive. Over time I came to trust the advice and personal attention he afforded my wife and I, in fact since taking delivery of our new Astra Twintop last September, I have since recommended both my Mother and Father in laws who live in Eastbourne to buy from him. I'm happy to say they both took my advice and made the journey north to collect there cars. Thank You very much JCT600 and goes without saying our sales executive.

Mr Peter Evans from Bradford - Vauxhall Bradford

As a follow up to recent work done on Peugeot 308 Sport. May I commend ALL your helpful staff at Strickland Street, Hull. But in particular the mechanics for excellent work to rectify a 'linkage hassle' at the front end. I apologise that I cannot remember the names of the staff concerned. I would be grateful if you pass on my comments. Thank you.

Mr & Mrs P Grant from Swanland - Peugeot Hull

Hi, I am writing to say how pleased I have been with the whole experience of buying my car from JCT600 VW Bradford, the salesman dealt with every aspect perfectly, in a professional, helpful and friendly way, I had a minor problem with the car and this was dealt with very efficiently by him. I will certainly use JCT600 again when I come to change my car in the future. Regards A happy customer!

Mr M Bottomley from Harrogate - Volkswagen Bradford

After recentley purchasing a car from your Leeds Mazda branch, I would very much like to give praise to the sales man Andy Robbins. He did everything to help and make the sale go through quickly.

Ms Paula Baxter from Bradford - Mazda Leeds

I recently purchesed an 07 plate Fiesta Style from JCT600 in Menston. I have nothing but praise for the way in which I was treated by your staff throughout my purchasing experience. As it was my first time I been to JCT600, I was very apprehensive about going in and didn't know what to expect, so I took my father in law with me and he was very impressed with the way we was treated by the staff. I will have no hesitation in coming back to any JCT600 and my father in law agrees with me. We have since recommended the dealership to several friends and will continue to do so in the future. So thank you once again and keep up the good work.

Mr Darren Harper from Bradford - SEAT Menston

Big thanks to Stuart Thomson for all your help resolving my 'small' service light problem. First class service from someone so committed to ensuring the customer is satisfied. I appreciate your input and now my pride & joy is back to peak condition. Thank You see you next year :-)

Mrs Caroline Longley from Leeds - Peugeot Menston

I recently purchased a 60-plate Vauxhall Meriva SE from JCT600 in Castleford. It was the fifth car I have bought from yourselves and as usual, I have nothing but praise for the way in which I was treated by your staff throughout my purchasing experience. I was also offered the opportunity to take out tyre and wheel insurance for the Meriva as part of the deal and although normally I am very sceptical about such things, on this occasion with a new tyre for the car currently retailing at £190, I decided to do so.

Five days after taking delivery of the car it developed a puncture. I took it back to the dealership where they provided me with a courtesy car while the damage was assessed. The insurer agreed to pay out on an exact replacement tyre (Continental) and I was called the following day to collect the car with all the work done and just £10 excess to pay. With the policy itself costing £249 spread across the 42 month agreement, as far as I am concerned it has already paid for itself and is something I would recommend to other customers.

Mr Richard Byram from Wakefield - Vauxhall Castleford

I recently visited JCT600 at Shipley to exchange my old car for a newer model. I found all the staff very friendly, very helpful and very efficient. I will therefore be recommending JCT600 Shipley to my friends and family. I will have no hesitation in coming back for my next service and MOT on my new car.

Mr Simon Blake from Baildon - Vauxhall Shipley

I recently visited JCT600 Priceright at Rawdon as I wanted to downsize my car. On arrival I was not bombarded by a salesman but allowed to look at my own leisure. When the salesman did approach he was very friendly and asked if I was looking for

anything in particular. I told him what I was interested in and he showed me a number of cars. All the time I felt no pressure or intimerdated as I had done at other garages! I took a car for a test drive and all the many questions I asked were answered honestly and straight to the point. I decided to purchase the car and felt at
ease to do so as every stage of the sale was explained to me.
After I left, contact was made on a regular basis to me regarding the progress of the sale and when it would be ready for me to collect. On collection again the salesman was very helpful and friendly. The aftersales has been excellent as well. I would recommend JCT600 to all my friends. Thank you.

Mrs Andrea Threapleton from Rodley, Leeds - Priceright Rawdon

Always friendly and always deliver a great service.
I wonder how often customers have contact with a parts department within the JCT600 dealerships and are prepared to offer some feedback as opposed to the more frequented departments such as service and sales. I would just like to thank the Parts Manager and his team at JCT600 Leodis Court Bentley dealership in Leeds who, for as long as I have been a customer of Leodis Court, have always given the best possible service to me when I have purchased or ordered parts for my car. Always friendly and always deliver a great service.

Mr Steve Homan from Leeds - Bentley Leeds

Nothing was too much trouble.
I recently purchased a Peugeot 107 Envy from your dealership in Menston and feel compelled to inform you of the excellence of the service I received there from all the staff and in particular from the Sales Advisor who assisted me. My wife purchased a 3008 from the dealership recently and again, was ably advised by the same sales executive. This factor was the reason I returned to the dealer for my present purchase.

Throughout the purchases our sales executive was a person in whom we felt we could put our trust - not always the case in sales persons! He was always friendly and courteous and we were left with the impression that he really cared that we made the correct choice for our circumstances. The purchase by my wife was not straight forward and the whole dealership worked to make the procedure as painless as possible. They even went to the lengths of finding an identical car for us to borrow on a short holiday when our new delivery was delayed on the continent by Bank Holidays etc. We had the impression from the whole team that nothing was too much trouble.

We have since recommended the dealership to several friends and will continue to do so in the future. I feel that as a nation we are too willing to complain but are reticent in praising excellent service.
 

Mr Ray Bates from - Peugeot Menston

I will have no hesitation in coming back.
Just a quick note to thank you and your team for the excellent service I have just received from JCT600 Chesterfield.

I will have no hesitation in coming back to you for my next service and also when I decide to change for a newer model SL500, which should be early next year.

Mr Michael Noble from Chesterfield - Mercedes-Benz of Chesterfield

This is an exemplary standard of service.
I would be grateful if you could pass my thanks and appreciate to the whole Audi team at Lincoln for the way in which the recent repairs to my car were dealt with. The problems were initially investigated just prior to the expiration of the warranty, but the root causes of the problem were not discovered until the car was out of warranty – but nevertheless it was fixed at considerable expense to the dealership.  At no time was I requested to make any contribution to these expenses.  Not only that, I was always provided with an alternative vehicle so that I was never inconvenienced when my own car was being attended to. This is an exemplary standard of service, and it is appropriate that the team there should know how much this is appreciated.

Mr Bob Marsh from Lincoln - Audi Lincoln

The customer care at JCT600 gets my vote every time.
I purchased my Chrysler 300c from JCT600 Leeds because it was the best deal I could find in the UK. It has been serviced by JCT600 during the time I have owned it and has been fault free since purchase in 2008. There are 5 Chrysler dealers nearer to me but the customer care at JCT600 gets my vote every time. I will definately check out the new Chrysler 300 at JCT600 when it is released in the UK.

Mr Tony Brown from Preston, Lancashire - Chrysler Rawdon

Why we travel from Leicester.
I bought my first car from Alastair over 9 years ago, and since then another four for ourselves and a arranged the deals on a further five for friends & colleagues. Later this year I hope to be placing another order with you to replace my existing A4 Avant.

Despite the rising cost of fuel we travel to York for every service, MoT and very occasionally an accident repair.  The reason the only Audi dealership we deal with is yours is down to the warm welcome from your staff and the quality of the work done.

Despite several changes of ownership, your staff have been loyal to the branch and are clearly enjoying their work. Everyone I come into contact with, whether new or old, is always enthusiastic and interested in doing their best.

I would like to make special mention of the following super, valuable people:
In Service Darren Priestly and his team especially Stephen and the wonderful Dorothy and Alan. Damien in Parts, Alastair and Ian in Sales. All these people always go the extra mile.

Yesterday I was looked after by Nigel and spent time with James looking at a fabulous A1 TFSI. Stephen and Alan in the background were completely focussed on delivering the best customer service experience, as always.

I would be very surprised if any other Audi UK dealership was as fortunate to have such outstanding staff as your business. A great advantage!

Mr Colin Keegan from Leicester - Audi York

I am writing to provide feedback following my visit to the Mazda dealership in Bradford. The service offered by the sales executive and sales manager was outstanding. The sales element and post sales experience has been superb. I have purchased other marques in the past 4 years and can absolutely confirm that the service offered by these individuals - and in particular the whole of the Mazda Bradford dealership surpassed that offered by others. Please pass on my sincere thanks for making the purchase of my wife's Mazda 3 2.2 (185) Sport 2010/60 Reg car so pleasant! We have been so impressed by the sales manager that we intend to purchase another Mazda this year.

Mr Jabbar Sardar from Shipley - Mazda Bradford

A masterclass in customer service.
The team at Newcastle were fantastic, I was possibly advantaged by me being in "the trade" but nevertheless each and every member of staff who I came in to contact with was friendly, warm and consistently illustrated that nothing was too much trouble. Their actions saved me hundreds of pounds in terms of my time and fuel and most importantly they helped me resolve the situation, placating our customer and allowing me to get back to London a day before I thought I would do. At the risk of sounding sycophantic it was the best retail experience I have ever had, in or out of work. The team up there did themselves and the Porsche brand proud. The team were all superb, a masterclass in customer service and so good in fact that I thought the top man should know.

Mr T from Uxbridge - Porsche Centre Newcastle

From now on I will never use anyone else.

I feel that I have to send you this e mail about my experience of buying my Audi A4 from your dealership.

I have never used the Audi dealership before but from now on i will never use anyone else.

I travelled from Sheffield to look at a particular car which i had been looking for for quite some time and after visiting quite a few Audi dealers the car I was looking for appeared on your stand.

I would like to say that from asking your salesman for the test drive to handing over the money the experience was faultless and my wife and myself were treated with the utmost courtesy .I do not like to individualise a single person because I know you all work as a team but would like to say a big thank you and hope to do business with Grimsby Audi again

Mr T Rodgers from - Audi Grimsby