When buying a car there are many things to consider. What make and model? What colour? Which garage to buy from? But do you ever question whether you are dealing with a reputable trader? Be reassured you are by visiting a dealership that is a member of the West Yorkshire Motor Trade Partnership.
By choosing a garage that is a member you can be confident you are dealing with a trader who has committed to fair and honest practices set out by the Partnership. You can also be certain that the mileage has been verified and you will know the history of the vehicle you’re buying along with the benefit of excellent customer relations.
JCT600 BMW & MINI has committed itself to providing an excellent level of customer service to consumers across West Yorkshire. In recognition of their high standard and commitment to customer care they have been presented with a Trading Standards award from the Motor Trade Partnership.
Graham Hebblethwaite, Chief Officer of West Yorkshire Trading Standards Service, said “It is a great achievement that JCT600 BMW & MINI have won this award for the second year running. The award illustrates their continued dedication to providing the highest level of customer service. Choosing to use a garage that is a member of the Partnership should eliminate doubt and give consumers the extra reassurance that they are dealing with a reputable trader.”
Councillor Val Slater, Chair of the Trading Standards Committee, said “Many consumers are cautious when it comes to making purchases within the motor trade industry. The Motor Trade Partnership provides consumers with the capacity to identify garages that comply within the law and provide high levels of customer services if problems arise”.
In an industry where suspicion was particularly high and consumer expectations were low, the reputation of the motor trade industry had suffered for years at the hands of a minority of rogue traders. As a result the Motor Trade Partnership was set up to tackle the increasing number of consumer complaints in relation to car sales, servicing and repairs.